West Herr Nissan of Williamsville
Williamsville, NY
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We have had several sales experiences with West Herr Nissan and each has been very positive and smooth. Dan Fabrizio is an excellent sales executive, is customer focused and helpful. There is never a Nissan and each has been very positive and smooth. Dan Fabrizio is an excellent sales executive, is customer focused and helpful. There is never any aggressive pushing, just answers questions, is always prepared and makes the experience smooth and prompt. More
Had a 9 am appointment, waited 2 weeks to have a drop appointment. Never got a call that they looked at it until 1pm. Car was ready by 2:30. So obviously it wasnt a big job. I had called the extended war appointment. Never got a call that they looked at it until 1pm. Car was ready by 2:30. So obviously it wasnt a big job. I had called the extended warranty company told them the issue and said it would be covered. Only to find out the dealer said it wasn’t ,and had a bill of $478. I will never buy another extended warranty from any dealer. They always seem to find some way to not to cover anything, even with the best policy. More
All staff members are friendly, courteous, considerate of customers time and wallet. I look forward to the comfortable waiting room to catchup on mail, accounts and files. customers time and wallet. I look forward to the comfortable waiting room to catchup on mail, accounts and files. More
Best experience. The other lady before was horrible-this was good. The other lady would not even let me book the appointment saying they could not help us and the wa The other lady before was horrible-this was good. The other lady would not even let me book the appointment saying they could not help us and the warranty I had was no good. I almost went somewhere else and dealt with the leak in my sun roof for months until someone else answered the phone and was pleasant and set up the appointment. Service fixed everything in one day. I hope the other person no longer works there because she just refused to give me an appointment even after I came in person to ask. Great service from everyone this time. More
Jen Waters was amazing, she went above and beyond to get the vehicle I wanted. Jen provided all the information and answered all questions.Jen made sure we were comfortable with our purchase . I’ve had noth the vehicle I wanted. Jen provided all the information and answered all questions.Jen made sure we were comfortable with our purchase . I’ve had nothing but great experiences with Nissan. More

