24 New York BMW Dealers

This dealership was able to work with me in replacing my - CSISTING

This dealership was able to work with me in replacing my tire, and not charging me anything for it..

Service is good but prices are very high Nothing else to - DEbiehr

Service is good but prices are very high Nothing else to say. Carol is the best!

I am complaining about the General manager to the new - Discouraged in others lack of ethics

I am complaining about the General manager to the new dealership owner. Absolutely a terrible experience and totally unprofessional. Once I discuss with the new owner to see if they want to live up to their word, I will share the outcome. As of now, I simply cannot recommend doing business here, and I have spent tens of thousands on cars and tens of thousands on repairs - for over 35 years. I will provide good information for potential customers as an update. UPDATE: The dealer group owner put me in touch with Market President Maria Dunning who quickly solved an issue the BMW GM caused. She deserves full credit for exceptional customer service. I hope she will also be able to take whatever corrective action is necessary with the GM so that this issue is not repeated in the future.

Faiz was professional and knowledgeable. - anthonyestremo

Faiz was professional and knowledgeable. He was very helpful to me while making my decision.

Good communication and timely updates during the entire - hjain32

Good communication and timely updates during the entire process. Easy to work with and upfront about everything

BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING - angular.farce1m

BRIAN SUNG WAS VERY PROFESSIONAL & HELPED US PURCHASING OUR FIRST BMW X3 SUV he was very detailed

Demitri was extremely comforting and helpful from the - kiedaisch

Demitri was extremely comforting and helpful from the start. He brings a level of professionalism that is second to none. He made the deal as easy as we have ever experienced. We have been clients of Habberstad for 25 years and this by far was one of our best experiences.

Seamless and smooth process. - Wl32

Seamless and smooth process. Would not hesitate to come back if I was in the market for a car again.

Sales people are tremendous! - Marygent2

Sales people are tremendous! As a third time customer, I should know! Bought an Audi A 4, then years later, an X1, then 8 years later another redesigned X 1. Bob Thompson and team are beautiful!

Horrible service, car needed recall work, had it towed to - Scott L

Horrible service, car needed recall work, had it towed to the dealership 2 days prior to service date. Even verified the recall part was there to fix the car. Car wasn't fixed, they didn't even bother to call to tell us it wasn't done. Drove all the way there 30 minutes prior to them closing to find out the car wasn't fixed.

Jonathan pizzo honest, reliable, and keeps you updated - weathers3377

Jonathan pizzo honest, reliable, and keeps you updated step-by-step on the repairs process to my vehicle. Helga Carroll helped renew my warranty today and she answered all questions and addressed all concerns making me confident in the decision I made. Smithtown BMW staff makes you feel like family when you walk through the door.

Kristian Ohara and the entire Wide World Team were - powerj2

Kristian Ohara and the entire Wide World Team were absolutely fantastic. They helped me negotiate a great deal for a new vehicle. No high pressure sales tactics, very consultative and informative. Special thanks to finance manager Rob. If you are looking for an excellent customer and a hassle free car buying experience this is the dealership to see. -Jeremy C.

I had great experience of buying of car It was pleasure. - also_muskier.7r

I had great experience of buying of car It was pleasure. I recommended this dealer for bmw!!

Just leased a 2025 330xi from BMW of Manhattan. - CDeCurtis

Just leased a 2025 330xi from BMW of Manhattan. I had the best experience with my salesperson Boyd Canty. He listened to what I was looking for and set me up with a vehicle that checked every box. He was not pushy and respected my time. Super easy to work with. I had an A+ experience with both him and Richard Isaac. Thanks for the sick ride guys! Highly recommend.

My daughter and I had a good experience with BMW repairs. - Kourtney

My daughter and I had a good experience with BMW repairs. Shout out to Anthony Abrams!!! he was awesome, and very professional . He keep both my daughter and I up to date when the part was coming in and how long. There was a little set back when the part came in but nothing major. BMW GOT MY VOTE!!! Thank you Anthony u are the best, I don't care what they say about u!!!! (inside joke) I highly recommend this place!

Overall great experience! - jamiesalm

Overall great experience! Olivia and Saemee were extremely helpful. I was unexpectedly looking to purchase after an accident and they made everything so easy.

I had an issue with the service department, which was - lesm1974

I had an issue with the service department, which was very quickly resolved. the dearship was great in meeting my needs and responded to me ain a timely manner and any issues were resolved. i would highly recommend this dealership

I am a returning customer and they didn’t disappoint I - bettyboop

I am a returning customer and they didn’t disappoint I was fortunate to get what I wanted and they made me feel welcomed. The manager Anthony Centorrino was very welcoming and met my needs. I had an offer from another BMW that was closer to where I live but I chose to return to Ray Catena White Plains because of my last experience

Purchase - Chris

Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had

Their service is the worst. - cu505

Their service is the worst. Don't ever expect a return call. After six calls with no return call, I am considering saying farewell to future BMW purchases.

I bought a 2021 BMW M440i xDrive with 21k miles. - jamesjlazos

I bought a 2021 BMW M440i xDrive with 21k miles. Maddie was my sales rep and ALWAYS will be, I've been dealing with her for years, in the business for a loooong time and no wonder why. OCC BMW has something special, I hope their other advisors deal with customers in the same fashion, absolute professionalism, and courteous, and not there to just get Rich off of you. She understands the importance of Repeat business and relationship building naturally. That's a rare fines today and the car business. Go see MADDIE!! you won't be upset.

I had to bring this to everyone notice atleast my fellow - Reddy

I had to bring this to everyone notice atleast my fellow BMW owners as I'm betrayed at this dealership. I drove BMW X5 for 12 years and went for a service as this dealership accepts BMW value service. I was lured into a new X7 deal in May , 2022 and received a purchase agreement close to 100K. I waited almost 4 months to take my build on my name with fully loaded packages as per our family desires for the next 10 years. I took an insurance quote from State Farm and also auto loan from my credit union. Even in September when my new vehicle was about to be delivered from BMW NA, received purchase agreement and was told to pick the vehicle once it's delivered to this dealership. All of a sudden, I get a call from the sales manager whom I trusted throughout the deal that they don't want to do business with me. I sent email to GM and no response for not delivering my vehicle. Reported to BMW NA as I feel like I was discriminated at this place and they kind of took it easy as well and no control on their dealerships. I don't want to leave this matter and take it to the concerned authorities as much as I can so no one else should face this worst experience I faced . Now, I ordered my vehicle through another BMW dealer in September and had to wait another 4 months to take delivery. All of a sudden BMW took away Dynamic Handling Package , the only reason I built vehicle through these dealerships and now I had to take my car without this package which I waited for several years to be part of base X7. If I had to buy the X7M which has DHP as standard package, it would cost another 20K extra. I not only lost my time , money and good interest rate with my banker due to all this apart from driving with a single car for 8 months with kids activities and jobs. So, never ever build a vehicle with this dealer and also with constant changes by BMW NA in removing packages for unknown reasons. Hope you all understand my pain and consider my review before getting into any kind of deal. I can add all the proofs if anyone thinks I'm not telling a true story here my dear BMW friends.