Best dealership experience ever. - Poughkeepsie man
Best dealership experience ever....and I've had dozens! I've purchased and leased new and used vehicles for my family from dealerships in Dutchess County, NY and out of state (NJ and CT). I've had Mercedes Benz, Land Rover, Porsche, Ford and VW. Without a doubt, BMW of the Hudson Valley is superior. They offer the best customer service and competitive, fair prices. For them, it's not just about making a buck.
General Manager, Anu Singh, is a star. It's no wonder she moved up the ranks from salesperson to finance manager to her current role as GM. She is honest and treats people right - both her customers and her colleagues and employees.
In addition to working with Anu when she was in sales, I've also had the pleasure to work with two other salespeople; Michael Bueti and John Robertson. John will never pressure you into purchasing or leasing a vehicle. He helps you find what is right for you. And once you do, he does everything he can to offer you a good deal.
Their finance department is easy to work with. They clearly present the optional warranty and add on packages and their applicable prices. They let you decide what, if anything, you want.
I've referred family and friends to them, and they've all had similarly positive experiences.
BMW of HV has always gone above and beyond. This has included picking up our vehicles for service and dropping off loaners to our home.
In terms of sales and service it almost always comes down to the people. BMW of the Hudson Valley employ some of the best.
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