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Subaru of Utica
Utica, NY
1,113 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,113 reviews
Verified Customer
June 06, 2026
The entire buying process was straight forward, unhurried and pressure free. I wasn't "lowballed' on my trade-in and the new car was fairly priced. I would the sales representative with no reservations. and pressure free. I wasn't "lowballed' on my trade-in and the new car was fairly priced. I would the sales representative with no reservations. More
by ROHUBBELL
Employees Worked With
Paul Snyder
June 05, 2026
Signing in took a little longer than I thought it should . Customer lounge was ok, pricing for service performed was fair . Customer lounge was ok, pricing for service performed was fair More
by GKRIGER2450
Employees Worked With
June 05, 2026
Best service around! Great staff, everyone there makes leasing a new car easy and quick. Wouldn’t go anywhere else! Great staff, everyone there makes leasing a new car easy and quick. Wouldn’t go anywhere else! More
by MLCALABRIA
May 31, 2026
It started with Jason Jackson…as the others, he wanted to help us. He was so friendly and knowledgeable, he made us very comfortable. I had met Roberto about 5 weeks ago, ON A SUNDAY, moving cars in the par help us. He was so friendly and knowledgeable, he made us very comfortable. I had met Roberto about 5 weeks ago, ON A SUNDAY, moving cars in the parking lot. I had a ton of questions, and he stopped to answer every one! That’s when I knew this is where we would look at our next vehicle. Wjhen we returned after 5 weeks, he knew EXACTLY who I was and that II came there in a Nissan Sentra. Most dealerships don’t have an employee like that. Everyone there is looking to help you anyway they can! I will be certain to give them the best rating with my friends looking to buy a new vehicle! Please let the whole group of people who helped us get our new Solterra that we are delighted with it, and appreciated everything each one did to make that happen! This is the Model that every dealership should be! Thank you all SO MUCH! More
by NOVA2WGN
Employees Worked With
Other Employees :
Jason Jackson was beyond 5 Stars
May 30, 2026
It has been great to find a dealership where I feel confident in the service I’m receiving. Everyone is friendly and go out of their way to listen and help where they can. confident in the service I’m receiving. Everyone is friendly and go out of their way to listen and help where they can. More
by MERDO1961
May 28, 2026
Everything went well. All of the people that I talked to were polite and very nice. All of the people that I talked to were polite and very nice. More
by BRIAN.C.WOODARD
Employees Worked With
May 20, 2026
Excellent service, worked quickly and efficiently to help me lease my new Crosstrek. Bradley was very helpful in soo many aspects. Even helped me return my rental car!!! me lease my new Crosstrek. Bradley was very helpful in soo many aspects. Even helped me return my rental car!!! More
by EARTHANGEL_TOU
