72 New Jersey GMC Service Centers

Great Quality Service. - jgmikla

Great Quality Service. Knowledgeable and Friendly Staff, Convenient hours. Shuttle service if necessary. They were able to get me back on the road in a timely manner.

Excellent service - was taken right away and was told - kas1877

Excellent service - was taken right away and was told what was going to be done to my car. In and out in about one hour.

John is the best around! - ccnc92

John is the best around! I wouldn't hesitate to work with him for any/all car buying needs.

Good communication- good courtesy ride. - Marysinnott

Good communication- good courtesy ride. I would recommend the Lester Glenn service center.and use them again.

Had my car in for service everything I needed done was - rssmith2864

Had my car in for service everything I needed done was handled. It was done properly and professionally.

Kenny Rodas was Excellent…. - dsperk1

Kenny Rodas was Excellent….he was a great example of what Customer vService is about,

The problems were quickly detected and the repairs also - geninfo112

The problems were quickly detected and the repairs also promptly done. Mike Webb was a pleasure to deal with.

Burke motor group installed a remote start in my 2023 - Me

Burke motor group installed a remote start in my 2023 Colorado after being told why other dealers told me Chevrolet couldn’t do it for this model due to a locking tailgate. Thanks for the service department for completing this

Always a great experience. - krich615

Always a great experience. Easy to get an appointment and in and out within an hour or so.

Prompt and professional service! - Rick1776

I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your GM vehicle in tip top shape!

Happy Customer! - chevyowner7

My back windshield was vandalized and the service department was able to take care of the repair quickly and efficiently. They did a great job and everyone was very nice and professional. I would definitely recommend them and would use them again.

Service was excellent and quick and were friendly and - Fricker565

Service was excellent and quick and were friendly and took care of my problem and took care of me without an appointment

As a client/buyer at Bob Novick's for many years, it - Brenda

As a client/buyer at Bob Novick's for many years, it saddens me to learn that you no longer have the service, pick-up or loaner, for service calls. That was an attractive incentive for me to do business buying and getting servicing with what is now, Bridgeton Auto Mall.

The dealership provides a high quality of services. - madappan

The dealership provides a high quality of services. Facility is nice, people are courteous. The service rep assigned to my vehicle, Stephanie was especially very nice. Took care of my need very promptly, explained the issue very clearly..

Dealership is great from sales standpoint. - Mwaterdoin

Dealership is great from sales standpoint. Service department is little less than desired. Service representative was rude. Has an appointment for 10am for routine service(oil change). Dropped-vehicle off. Called three hours, and we were told they didn’t even bring vehicle back yet. That is unacceptable. Why have an appointment time if you cannot get vehicle back in a timely fashion Vehicle was not completed until 4pm Very disappointed. Service department needs to do better

The Service department is the best and I rely on them for - jbhump311

The Service department is the best and I rely on them for all my repair needs. They have been taking care of me for over 10 years now and would recommend them to anyone. Allison and Amanda always go above and beyond with making it a great experience.

Everyone is very polite and helpful very knowledgeable - graveltravelr

Everyone is very polite and helpful very knowledgeable bring truck in for service always done correctly the first time and very responsive to phone calls

Employees were very pleasant and helpful. - boddycarol

Employees were very pleasant and helpful. Dealership was clean and accommodating, service was excellent and timely.

Everything went well. - Gary.suhr2

Everything went well. They did great with scheduling the appointment. They advised what should be taken care of on the next appointment.

pleased with the service department always very - mdzini

pleased with the service department always very helpful have continued to service my car there

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

I took my 2015 Encore in to be serviced.The nicest... - geedrake61

I took my 2015 Encore in to be serviced.The nicest Service Advisor Tito Henriquez took care of me. He was so knowledgeable and very professional. He went beyond to be helpful. The Best Service Advisor I ever dealt with! What a great experience it was because of him. Thank you Tito Georgette Collins!

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.