Angel Alvarez

professional, knowledgeable, great customer service, caring, solid follow up, prompt, patient, all departments were excellent in explaining the processes caring, solid follow up, prompt, patient, all departments were excellent in explaining the processes More

by weathersdar Verified Customer Verified Customer

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Angel was fantastic. He went above and beyond. He accommodated my schedule and made everything easy. The techs, however, I wasn't impressed with. I had a new issue occu He went above and beyond. He accommodated my schedule and made everything easy. The techs, however, I wasn't impressed with. I had a new issue occur and an issue from when it was brand new. 20k miles later, techs so I had a "tuner" in my vehicle and that the over the air updates weren't working because I have new speakers in my truck. New like they were installed at 1500 miles and I've had at least 6 updates with no problems. I really don't understand why the customer is blamed for notable problems with a vehicle. More

by oneforthelittleguys Verified Customer Verified Customer

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On Wednesday, June 17, 2026, I brought my 2023 Corvette into Bridgewater Chevy service center for an oil change. When the car was ready, I drove off and I started to notice an oil smell when leaving t into Bridgewater Chevy service center for an oil change. When the car was ready, I drove off and I started to notice an oil smell when leaving the service center. Sometime that is normal and will burn off after a few miles. I noticed the car was making a noticeable banging nose in the engine bay. No noise during idle. Called the service center and left a voice message for Angel that I was bringing the car back and will be there shortly. Angel called me back within 5 minutes and I explained the issue. Brought the car back. Arrived at 11:49am and was met by Angel. I explained the issue with the smell of oil and the banging noise in the engine compartment. He immediately took the car to the service area. Turns out the technician did not secure the engine access panel/cover to access the oil filter area during the oil change. When driving the airflow through the engine compartment created a loud flapping, banging noise. This kind of mistake should have been caught during the technician’s final inspection. I am disappointed with the lack of attention to detail. I am glad all worked at well in the end. Despite this negative experience, I will be back for my next service and hopefully that technician has learned from their mistake. Attention to detail is critical. FYI- Angel, the service representative, was great throughout the entire process. More

by retagger Verified Customer Verified Customer

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Great service. I was in and out within an hour. It was a pleasant surprise. I was in and out within an hour. It was a pleasant surprise. More

by gautam0275 Verified Customer Verified Customer

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Friendly and sufficient. Always get you in and out pretty quickly when having service done. Always get you in and out pretty quickly when having service done. More

by dcw02 Verified Customer Verified Customer

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Easy reservation. Only took approx one hr. Wait was easy. Service rep terrific. Feel comfortable bring my car for future service. Only took approx one hr. Wait was easy. Service rep terrific. Feel comfortable bring my car for future service. More

by FNATARO Verified Customer Verified Customer

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Angel Alvarez provided me with timely and effective service in a professional manner while repairing my Traverse. service in a professional manner while repairing my Traverse. More

by RCDEKD2143 Verified Customer Verified Customer

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Qualified people, nice hospitality, good service, professional staff , but service took so long time than expected professional staff , but service took so long time than expected More

by samymoussa1980 Verified Customer Verified Customer

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Routine Service, oil change, rotate tires, and detailed! Always quick and professional which makes the process seamless . Always quick and professional which makes the process seamless . More

by Lombs995 Verified Customer Verified Customer

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This day they were very accommodating the the person who transported me home Gabrielle was amazing transported me home Gabrielle was amazing More

by STEFANIE.THEW Verified Customer Verified Customer

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