19 New Jersey BMW Dealers

Thank you for your courteous service with purchasing a - magnag45

Thank you for your courteous service with purchasing a new BMW X1. Everyone at the dealership, especially the person we dealt with in the sales department, was helpful and answered every question.

Greg is deeply committed to delivering an exceptional - matta76

Greg is deeply committed to delivering an exceptional service experience—from the moment an appointment is scheduled to the time your vehicle enters the service bay. Under his leadership, a team of certified and highly trained service advisors consistently upholds the highest standards of quality and professionalism. Working with Greg is always a pleasure. He goes above and beyond, within reason, to ensure his clients are fully satisfied. I truly cannot speak highly enough of Greg and the service team he manages. Having known Greg through BMW of Freehold for many years, I have complete confidence that my vehicle will be serviced promptly and thoroughly, whether addressing reported concerns or those identified during diagnosis. Greg is one of the key reasons I continue to purchase my BMWs from BMW of Freehold—even though I live much closer to another BMW dealership.

We are very pleased with the service here at Bridgewater - Mimi-Gee

We are very pleased with the service here at Bridgewater from the moment you walk in they make you feel right at home everyone is smiling and very pleasant. We worked with Manjula and her service was outstanding we ended up getting 2 cars instead of 1 extremely pleased with professionalism, kindness and knowledge about the brand she didn't hesitate to answer every question and concern we had. I will never visit another Bmw dealership from Manjula to John Defranco, Rob Long and Devin all were very awesome to work with. Thank you so much for making our purchase simple yet very memorable.

Nice selection, but hard to find cars on their lot in the - michaelschlager

Nice selection, but hard to find cars on their lot in the evening. I will go back.

I want to recognize BMW of Ramsey for successfully - Jose Valenti

I want to recognize BMW of Ramsey for successfully handling a complex, high-value transaction that required real coordination and follow-through. I worked extensively on this deal on behalf of a friend, not for myself, involving a very specific BMW X7 configuration with an MSRP just under $97,000. This was not a standard purchase—it required locating an exact build, coordinating a dealer swap, managing tight timelines, and maintaining clear communication throughout. Veronica was outstanding from start to finish. She was consistently responsive, organized, and transparent, serving as the primary point of contact and making sure nothing fell through the cracks. From confirming the vehicle was located and secured, to coordinating the swap, to keeping prep and delivery timing on track, Veronica communicated clearly at every stage. Her professionalism and attention to detail made it easy to move forward with confidence, even while other BMW dealers were actively competing for the same vehicle. High-value transactions tend to reveal how well a dealership truly operates, and Veronica demonstrated strong follow-through and reliability throughout the process. BMW of Ramsey showed that they can manage complex, premium purchases with structure, clarity, and professionalism. If you’re looking for a dealership that can handle a serious transaction and a sales professional who is dependable, detail-oriented, and easy to work with, I would strongly recommend BMW of Ramsey—and especially Veronica.

Charles was very professional and friendly. - Wildcat

Charles was very professional and friendly. He was great to work with. Helped us find the perfect vehicle.

I had my daughter's car service here for a oil change a - Jpezzuti

I had my daughter's car service here for a oil change a few weeks ago . I was informed that the airfilter needed to be changed and was quoted $65 plus tax. Even knowing I can do it myself for like $35 I told Park Ave to do it this way its done. I receieved the car back, oil change done , air filter changed and car washed. When I went to pay for it the service to change the airfilter was now $93 with a EPA charge of $9 and $12.50 misc charges added. My service adviser was not available and I had to leave so I paid it and reached out after. The service adviser told me those charges were for EPA disposal and supplies used to clean my car? Regardless these charges were not disclosed to me and if they were I would of told them not to do the service . Dealers can charge what they want but they need to be upfront about it. I asked for the undisclosed charges of $22 to be removed but never heard back from anyone. I do not like when dealers are not upfront with fees especially when they are xx, and do not get back to their clients to fix it. If this is how they do business then they lost a good customer and I'll go elsewhere. I am hoping they see this complaint so maybe we can fix this since they don't respond to emails. If not I know I need to go back to Prestige BMW. I bought my car from Park Ave and had a great experience which is why I gave them a chance to service my vehicles. I never had a problem like this before servicing my cars and I don't want to start now!

Overall, the car-buying experience was excellent thanks - BMWnewbie

Overall, the car-buying experience was excellent thanks to Melvin, who was outstanding in every aspect of our purchase of the X5. However, the vehicle could have been detailed more thoroughly before delivery.

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

Everyone was pleasant and prompt! - jchmelowitz

Everyone was pleasant and prompt! My service took longer than was predicted. But my experience with this dealership was good

I had an oil change and brake fluid flush they told me 1. - stevest1300

I had an oil change and brake fluid flush they told me 1.5-2 hours. I had opted to wait but pleasant surprise the car was done and washed in just over an hour.

Always a very pleasant experience my service advisor Gina - aunttiny67

Always a very pleasant experience my service advisor Gina is awesome always meets my needs professional kind helpful answers all my calls or texts and extremely efficient ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Very friendly and kind dealership experience. - karin.meyer2013

Very friendly and kind dealership experience. I spent several hours here the last few days and everyone was kind and pleasant! I haven't decided on a vehicle yet but I am hoping to find something and complete a purchase with them.

Stan was fantastic! - malashley14

Stan was fantastic! He made sure to find me the exact car that I wanted. Was super knowledgeable and friendly. I would highly recommend to anyone looking to purchase a top of the line vehicle without the stress and hassle that other dealerships usually come with. Thanks Stan and BMW of Bloomfield

Service visit went as expected, no hassle, price quoted - tt2b123

Service visit went as expected, no hassle, price quoted on the phone is what I paid.

The associate who helped me didn’t return calls and told - Gfanous641

The associate who helped me didn’t return calls and told me the dealer will reimburse me for a rental car which didn’t happen. I am still waiting for the check. It is over $400. I have a complain with BMW costumer service and about to file complain with NJ consumer affairs and considering legal action for wasted moment and time.

I dropped off my car Friday morning at 9:15am. - Maggie

I dropped off my car Friday morning at 9:15am. I called today, Saturday at 12:50pm. My car has not been serviced or have I received a call with an update. When you attempt to call in to speak to the service dept, the phone will go unanswered and calls not returned. When I had my car serviced in BMW South Miami, they were much more organized. I offered to pick up my car on Friday afternoon and dropped off again Monday morning since it would not be worked on till then. The Service Advisor said that would restart the appt process. Basically it takes this center on average 3 days to check your car before a quote can be provided.

Great dealership! - KostasL

Great dealership! Everyone is very friendly and professional! Ronnie and Amzad are very helpful and I had a great experience with them !

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.