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BMW of Atlantic City

Egg Harbor Township, NJ

Overview
Reviews
Vehicles
4.5
302 Reviews
Call Dealership (609) 568-9200

6037 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 302 reviews

May 14, 2024

Needed two tires replaced in an emergency service and parts dept had done immediately. Pat in parts dept and Collin in service had my car back on the road in an hour. More

by dvmastrangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat,Collins
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May 17, 2024 -

BMW of Atlantic City responded

We're delighted to hear about your positive experience with us! At our dealership, we prioritize quick and efficient service to get our customers back on the road as soon as possible. Our Parts Department, led by Pat, and our Service Department, managed by Collin, work seamlessly together to address emergencies like yours promptly. Thank you for recognizing their efforts, and we look forward to assisting you with any future vehicle needs!

Helpful
May 07, 2024

Service good. Remodel is a pain Jennifer and Dominick were on top of the job More

by neils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
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May 09, 2024 -

BMW of Atlantic City responded

It's great to hear that Jennifer and Dominick were on top of things despite the remodel being a bit of a pain. We're here to help make your experience as smooth as possible!

Helpful
May 07, 2024

The Service department is consistently excellent! The valet service is perfect for people who work during the day. Everyone is always professional and curteous. More

by jdlv65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic, Collin
Report | Print
May 09, 2024 -

BMW of Atlantic City responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 06, 2024

I left this dealership years ago because the service was bad , the employees were jerks , and the care was just not there. In an emergent situation I had to stop in and was greeted immediately with car a More

by kgruccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Houghton
Report | Print
May 08, 2024 -

BMW of Atlantic City responded

It's unfortunate to hear about your past negative experience, but we are glad to hear that Connor and our team at the dealership were able to provide you with extraordinary customer care during your recent visit. We made a positive difference and ensured your satisfaction. Thank you for giving us another chance!

Helpful
May 03, 2024

Very accommodating and friendly staff. Special shout out to Dominic who was a fabulous help with tech stuff. More

by Shallowbay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark kiminski, Andy Fedo
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May 07, 2024 -

BMW of Atlantic City responded

It's great to hear that you had a positive experience with the staff, especially Dominic's assistance with technical matters. It's always nice when someone goes above and beyond to make things easier for you! Enjoy your new vehicle!

Helpful
April 29, 2024

Tania in service was spectacular and answered all my questions. She took the time to thoroughly go over my report. More

by Drpjm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
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Apr 30, 2024 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Tania provided spectacular assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 28, 2024

Excellent service from Connor Houghton always goes above and beyond to take care of us. More

by djgeraci22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Houghton
Report | Print
Apr 30, 2024 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Connor provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 26, 2024

Scott Petrus and the team is in tune with my needs and how to handle and communicate options and solutions. I have been very happy with the service at BMW Atlantic City. More

by Modders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Mahan
Report | Print
Apr 30, 2024 -

BMW of Atlantic City responded

That's fantastic to hear! We're glad that Scott and the team at BMW of Atlantic City have been able to meet your needs and effectively communicate options and solutions. Thank you for your positive feedback, and we're here to continue providing you with excellent service. We're committed to ensuring your satisfaction and making your experience with us exceptional every time!

Helpful
April 25, 2024

Everyone is helpful And friendly! ! Great service staff. Love little Dominic. He knows the answer to every question. You have about bmw's! More

by Kitty Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Eric worked with Scott.And connor and dominic
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Apr 27, 2024 -

BMW of Atlantic City responded

It's fantastic to hear that you had a great experience and that Dominic provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 25, 2024

Pleasure dealing with all of the staff. Everyone was most helpful. Made the process easy. More

by mekuruc
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Hernandez and Andy in Finance
Report | Print
Apr 28, 2024 -

BMW of Atlantic City responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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