90 Michigan GMC Dealers

We were pleased with service we received yesterday. - MJKUSHION

We were pleased with service we received yesterday. Had purchased new tires, and they were leaking air. We took the vehicle back in and the tires were taken off again and all valve stems replaced this time. We are now very satisfied .

Junior is amazing! - mjwillis2424

Junior is amazing!! I love how Junior and Caryn are a phenomenal team!! So super happy with the customer service I received today!!! Number one team!!!! Thank you so much for everything!!!

The sales staff are always friendly and helpful in - Darlene

The sales staff are always friendly and helpful in finding the perfect vehicle for me every time! Derek Green is my favorite salesman as he goes above and beyond to make the deal close. Very satisfied!

G o o d. - david

G o o d. S t u f f Y o u s h o u l d n o t ask

Thank you for servicing my vehicle. - Smdob1992

Thank you for servicing my vehicle. Clean and comfortable waiting facilities. Very informative very demure

Just leased for the 5th time with John Shell. - dorothyestep

Just leased for the 5th time with John Shell. I am thankful for, and appreciate, his time and expertise.

Suburban Buick GMC always provides quick and efficient - kevinky

Suburban Buick GMC always provides quick and efficient professional service. It is easy to see that they value their customers.

We were impressed with the sales team we worked with, - Jim

We were impressed with the sales team we worked with, especially with Alex. We shopped hard and he was both patient and helpful as we came and went while looking for the right second car for us. When we settled on a 2018 Nissan Murano Platinum, they worked with us to make sure we were satisfied with the car and the deal.

My salesman Chuck Eubanks was great and knowledgeable on - bmoshier

My salesman Chuck Eubanks was great and knowledgeable on the inventory and the financing. Clean dealership and a quick turn around on my trade in and purchase.

They have been very helpful in fixing the a/c problem, - JT

They have been very helpful in fixing the a/c problem, and gave me a loaner while they located the leaks. JT

A great overall experience. - flamingorose

A great overall experience. Bob was amazing.it was a very pleasant experience. Bob, Aaron, Phil and finance were very helpful in getting what we were looking for at the payment we could afford.

Very good. - j_wagner_61

Very good. Will refer others, and be a return customer in the future Had a good experience

Great staff and great service before and after the sale. - wagner.jeffrey

Great staff and great service before and after the sale. I recommend you ask for Josh Lawson. He will help you with all your car needs.

I happen to come across Mike Doyle, the deal maker. - Kmserr99

I happen to come across Mike Doyle, the deal maker. He answered the phone I was honest with him He was honest with me. I'm a happy girl Can't recommend him enough!

Dealership staff damaged my vehicle deliberately because - Big Disappointment

Dealership staff damaged my vehicle deliberately because apparently the salesman and finance employee got their panties in a knot when I refused any dealership add ons. Should you decide to purchase a vehicle there, make sure you check it up and down inside and out before driving off the lot. These guys will smile in your face and act polite while damaging your vehicle and then telling you that you should have purchased the offered protection plans. I have purchased many new and used cars from dealerships and never had this occur. This damage was found when we took it directly home from the dealer so there is no uncertainty as to how or where it occurred. It was not on the car all along. The vehicle was closely inspected after the first incident was reported and while the car was in their service area being inspected, it suddenly came back with additional damage, I thought they were a local reputable dealership but wow was I wrong.

Everyone is very kind, respectful courteous and the - jdaniels1103

Everyone is very kind, respectful courteous and the dealership itself very clean as well as the bathrooms. Thank You

I have always had a good experience when bringing my - jbythec

I have always had a good experience when bringing my vehicle to Al Serra. Prompt service and such friendly and nice employees. Everything is explained on the cost and what will be done and if there is something they find during the visit I am informed.

Excellent sales and service experience have led us to - jackrichardson5563

Excellent sales and service experience have led us to purchase/lease our last 6 vehicles from John Tapper.

The customer service I received was a breath of fresh - cjramirez

The customer service I received was a breath of fresh air. Todd Woodbury was my salesman and it was the first time that I’ve done business with Richardsons. I was beyond happy with the service that I received. No pressure and no back and forth nonsense. Todd made sure that I got what I thought was a great deal. Chip handled the finance end of the deal and it was extremely quick, smooth and very easy. The overall experience with Todd, Chip and Richardsons was outstanding. I will definitely do business with them again and I will highly recommend them to friends and family.

Great service after the sale as well. - RJJR

Great service after the sale as well. This is my go to place for my vehicles.

I finally got my car back after 4 months dealing with - nicholas.steimel

I finally got my car back after 4 months dealing with lifter rod issues, I was told I'm getting a new engine, and after I pick it up, there is no new engine. There was some women's lip stick left in my cup holder, I went and got groceries and there's a Hyundai part in the bed of my truck, I thought it went to my truck originally, so in the process of looking I found they ripped a plastic cover off the bottom of my truck, and the bolt that holds it in is missing. The ticking noise is still there. From the original repair as well.

Outstanding! - mcarrier1

Outstanding! No issues. When I'm in the market for another car, I will checkout Serra Buick GMC. Hopefully, Kathy Hone will still be working there.

Betten is where I bought my last 2 vehicles from. - Dominick

Betten is where I bought my last 2 vehicles from. The team is always professional. Chad (salesman) was a pleasure to work with.

Let me take this opportunity to share our recent car - Nikky Ann

Let me take this opportunity to share our recent car shopping experience. Our last stop was at Crippen Mazda, which should have been our first. Because at the dozen or so car dealerships we visited we discovered many had bait and switch advertising when we found they didn't have the cars they advertised. Salesman who couldn't provide us with the car we were looking for and one dealership was in Ann Arbor. After looking at 2 cars neither one we were sold on, but decided to keep looking only to have the sales manager who demanded to know why we were not buying the car his salesman showed us. They even accused us of wasting his time. So at our wits end we stopped to look at the Mazda's on Crippen’s lot and was immediately impressed with the price of their cars and thrilled with the options that came on the car in our price range. What really sealed the deal for us was their salesman Brian who let us drive several cars before deciding on a CX50 for a very reasonable price. He was very professional and didn't use pushy sales tactics, worked out an equitable deal. The finance department also was very professional and competent. Overall I would highly recommend Crippen Mazda and especially Brian, as I said at the beginning. if we had went there first it would have saved us a lot of time and trouble. Thanks Brian!

Courteous, slow computers, does good work, expensive like - RSHeib

Courteous, slow computers, does good work, expensive like the rest, good experience overall. If you’re not mechanical be careful that as a customer you don’t think of all mentioned maintenance issues as things to be immediately done. I had to decline them doing an issue because I knew it was not critical at this time. Enough said.

Very helpful and willing to solve all my problems and got - Hd33db1

Very helpful and willing to solve all my problems and got me in to a nice Used Vehicle Very impressed with the Used car department and everyone there .

Kelli Morland is a true professional! - Ralph

Kelli Morland is a true professional! She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and the staff for your help.

Just took delivery of my new EV today at Ray Laethem - Matt B.

Just took delivery of my new EV today at Ray Laethem Buick GMC. Bob Hunwick was my salesperson and he absolutely made the deal happen. Could not have acquired this vehicle without Bob really making the dealership work for me as a customer. The delivery experience was simply fantastic. I had so many questions and honestly also concerns about the EV, its technology, other features, and even simple things like the plugs and connectors. Bob, Lauren, Chloe, and Ray all made the delivery experience spectacular. Thank you to all of you!