90 Michigan GMC Dealers

I was frantically searching for a vehicle before year-end - Sgrinnell3

I was frantically searching for a vehicle before year-end and lost track of which dealers I had contacted. Thankfully, Brandon stayed in contact with me when he found the Yukon XL Denli I was looking for. Had he not done so, I would have lost out on the vehicle. From beginning to end, Brandon did a great job. I highly recommend him for your next vehicle.

First time using service and it was exceptional problem - LOGAN.36

First time using service and it was exceptional problem was fixed and service was exceptional

Junior is amazing! - mjwillis2424

Junior is amazing!! I love how Junior and Caryn are a phenomenal team!! So super happy with the customer service I received today!!! Number one team!!!! Thank you so much for everything!!!

The service on my vehicle was quick and done sooner than - j.emery47

The service on my vehicle was quick and done sooner than expected. Came in to replace my exhaust was very surprised and pleased if how quick I was in and out quickly. Great job!!

Great work Only issue was some work completed that was - lohnny93

Great work Only issue was some work completed that was not approved. Other than that great work.

I really appreciate the salesman that helped me out with - Brown

I really appreciate the salesman that helped me out with my lease. Thanks again for everything.

What a great experience - everything explained to us from - davekemp1214

What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle

They did an excellent job placing me in my new vehicle. - Samanthatocco1

They did an excellent job placing me in my new vehicle. They were efficient and helpful with all of my questions.

We were impressed with the sales team we worked with, - Jim

We were impressed with the sales team we worked with, especially with Alex. We shopped hard and he was both patient and helpful as we came and went while looking for the right second car for us. When we settled on a 2018 Nissan Murano Platinum, they worked with us to make sure we were satisfied with the car and the deal.

They have been very helpful in fixing the a/c problem, - JT

They have been very helpful in fixing the a/c problem, and gave me a loaner while they located the leaks. JT

A great overall experience. - flamingorose

A great overall experience. Bob was amazing.it was a very pleasant experience. Bob, Aaron, Phil and finance were very helpful in getting what we were looking for at the payment we could afford.

Very good. - j_wagner_61

Very good. Will refer others, and be a return customer in the future Had a good experience

I made an oil change appointment, but still had to wait - AE

I made an oil change appointment, but still had to wait 1.5 hours for an oil change. I feel that the people who have an appointment should be taken prior to drive ups.

Bevin was amazing, closed a deal I didn’t think was - mana.ramy

Bevin was amazing, closed a deal I didn’t think was possible, super nice guy

Dealership staff damaged my vehicle deliberately because - Big Disappointment

Dealership staff damaged my vehicle deliberately because apparently the salesman and finance employee got their panties in a knot when I refused any dealership add ons. Should you decide to purchase a vehicle there, make sure you check it up and down inside and out before driving off the lot. These guys will smile in your face and act polite while damaging your vehicle and then telling you that you should have purchased the offered protection plans. I have purchased many new and used cars from dealerships and never had this occur. This damage was found when we took it directly home from the dealer so there is no uncertainty as to how or where it occurred. It was not on the car all along. The vehicle was closely inspected after the first incident was reported and while the car was in their service area being inspected, it suddenly came back with additional damage, I thought they were a local reputable dealership but wow was I wrong.

Received great customer service and care. - mnettle2

Received great customer service and care. Everyone was friendly and helpful. Only negative is that my recall service was not completed.

I have always had a good experience when bringing my - jbythec

I have always had a good experience when bringing my vehicle to Al Serra. Prompt service and such friendly and nice employees. Everything is explained on the cost and what will be done and if there is something they find during the visit I am informed.

As in years past, once again the team at Richardson - HappyReturnCustomer

As in years past, once again the team at Richardson Chevrolet went above and beyond. I could not ask for better service and a better experience. The process of getting my new Silverado went quickly and smoothly from start to finish, and I could not be happier. I have been doing business with your wonderful dealership for many years and will continue to do so for the reasons stated. Thank you so very much for all your help, and putting up with some of my indecisions on the new vehicle I was looking for. Always 5 stars for having what I’m looking for.

Always great service and very knowledgeable technicians. - joegustin2061

Always great service and very knowledgeable technicians. They also care about your needs which is important.

They greeted me at the promised time, completed the - yeonseok.kim

They greeted me at the promised time, completed the repairs within the promised time, and gave me a detailed explanation.

Great staff and great service before and after the sale. - wagner.jeffrey

Great staff and great service before and after the sale. I recommend you ask for Josh Lawson. He will help you with all your car needs.

Timely efficient service and they don’t try to push you - Ron

Timely efficient service and they don’t try to push you into unneeded repair work.

I finally got my car back after 4 months dealing with - nicholas.steimel

I finally got my car back after 4 months dealing with lifter rod issues, I was told I'm getting a new engine, and after I pick it up, there is no new engine. There was some women's lip stick left in my cup holder, I went and got groceries and there's a Hyundai part in the bed of my truck, I thought it went to my truck originally, so in the process of looking I found they ripped a plastic cover off the bottom of my truck, and the bolt that holds it in is missing. The ticking noise is still there. From the original repair as well.

I worked with Greg Pike who was very accommodating. - dlewis4752

I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.

Great service after the sale as well. - RJJR

Great service after the sale as well. This is my go to place for my vehicles.

Let me take this opportunity to share our recent car - Nikky Ann

Let me take this opportunity to share our recent car shopping experience. Our last stop was at Crippen Mazda, which should have been our first. Because at the dozen or so car dealerships we visited we discovered many had bait and switch advertising when we found they didn't have the cars they advertised. Salesman who couldn't provide us with the car we were looking for and one dealership was in Ann Arbor. After looking at 2 cars neither one we were sold on, but decided to keep looking only to have the sales manager who demanded to know why we were not buying the car his salesman showed us. They even accused us of wasting his time. So at our wits end we stopped to look at the Mazda's on Crippen’s lot and was immediately impressed with the price of their cars and thrilled with the options that came on the car in our price range. What really sealed the deal for us was their salesman Brian who let us drive several cars before deciding on a CX50 for a very reasonable price. He was very professional and didn't use pushy sales tactics, worked out an equitable deal. The finance department also was very professional and competent. Overall I would highly recommend Crippen Mazda and especially Brian, as I said at the beginning. if we had went there first it would have saved us a lot of time and trouble. Thanks Brian!

Courteous, slow computers, does good work, expensive like - RSHeib

Courteous, slow computers, does good work, expensive like the rest, good experience overall. If you’re not mechanical be careful that as a customer you don’t think of all mentioned maintenance issues as things to be immediately done. I had to decline them doing an issue because I knew it was not critical at this time. Enough said.

Kelli Morland is a true professional! - Ralph

Kelli Morland is a true professional! She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and the staff for your help.

Very helpful and willing to solve all my problems and got - Hd33db1

Very helpful and willing to solve all my problems and got me in to a nice Used Vehicle Very impressed with the Used car department and everyone there .