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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
96 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 96 reviews
May 15, 2026
Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what mat Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most. More
by sstreet28
Employees Worked With
May 14, 2026
Ron was very professional with excellent customer service. Helpful with tire pressure monitor system problem service. Helpful with tire pressure monitor system problem More
by jwoltean
Employees Worked With
May 09, 2026
Serra Buick GMC of Rochester made purchasing my New Truck a pleasurable experience. Mike Tausch was knowledgeable about my truck and the rest of his team in Finance and Service are great to deal with. I re a pleasurable experience. Mike Tausch was knowledgeable about my truck and the rest of his team in Finance and Service are great to deal with. I recommend if you’re in the market for a new vehicle, stop by Serra Buick GMC of Rochester. More
by volante
Employees Worked With
Mike Tausch
April 30, 2026
Everything perfect. John Swanson is blue chip and son, Josh, has been so helpful, too. So glad I am driving a Buick again. John Swanson is blue chip and son, Josh, has been so helpful, too. So glad I am driving a Buick again. More
by ngevseeff1
April 28, 2026
Shawn and Jason went well above and beyond to ensure I purchased the right vehicle. Stress free process. Fully recommend this dealership. purchased the right vehicle. Stress free process. Fully recommend this dealership. More
by wes33t
Employees Worked With
April 22, 2026
Been a favorite for 30 years. Always customer friendly. Love they always have a porter Always customer friendly. Love they always have a porter More
by hold_non
April 03, 2026
Ron saw the problem with my vehicle (battery) and did a good job in getting my car serviced properly. good job in getting my car serviced properly. More
by twietchy
March 31, 2026
Ron was great. He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unsched He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unscheduled serivce done on their vehicle, but Ron made that situation a happy one. Thank you Ron. More
by Josephine (Giuseppa) Falzetta
Employees Worked With
March 29, 2026
My car had an issue and it was solved faster than I would expected. Good service overall. expected. Good service overall. More
by oscarlpujol
Employees Worked With
March 29, 2026
I have always had excellent service at Serra Buick. However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up the car a day later than was promised I discovered from the invoice that OEM parts had been installed. The bill was substantially more than I expected. Thankfully, when I went to pay, the receptionist suggested I use my accumulated points to pay for the repairs. I ended up paying only $81 for the oil change and repairs. This was a godsend because I am retired and on a fixed income. More
by margeshepard
Employees Worked With
