Les Stanford Buick GMC
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 277 reviews
Alex Meeks was a pleasure to work with. I let him know exactly what I was looking for and he was able to find it. I’d highly recommend Alex and his entire team.. I let him know exactly what I was looking for and he was able to find it. I’d highly recommend Alex and his entire team.. More
Easy, quick, simple, transparent. Very friendly place will recommend to all my family and friends. Arre and Shakira was amazing, great teamwork. Eric S. Very friendly place will recommend to all my family and friends. Arre and Shakira was amazing, great teamwork. Eric S. More
⭐⭐⭐⭐⭐ I can’t say enough great things about my experience at Les Stanford! From start to finish, the entire process was smooth, stress-free, and professional. Shakira and Kevin Maples went above a experience at Les Stanford! From start to finish, the entire process was smooth, stress-free, and professional. Shakira and Kevin Maples went above and beyond to make sure I was taken care of every step of the way. They were patient, knowledgeable, honest, and truly cared about helping me find the right vehicle. I was even approved before I walked into the dealership, which made the buying process so much easier. The customer service I received exceeded my expectations, and I left feeling like family instead of just another customer. If you’re looking for a dealership that values its customers and makes car buying an enjoyable experience, I highly recommend Les Stanford in Ferndale. Be sure to ask for Shakira or Kevin Maples you won’t be disappointed! Tell them Jerbina Sturdivant sent you! 😊 More
This is the second vehicle I've purchased with the help of Alex Meeks, and once again, he exceeded every expectation. Consistently receiving this level of service says a lot about both his professionalism of Alex Meeks, and once again, he exceeded every expectation. Consistently receiving this level of service says a lot about both his professionalism and his character. Alex always goes above and beyond to make sure you're looked after, taken care of, and treated with honesty and respect. He's genuinely one of the good people, and that's something you don't come across every day. I also want to recognize my sales consultant, Jake Jedynak. He was friendly, knowledgeable, and very helpful throughout the process. He made everything easy and was always willing to answer my questions. Buying a vehicle can be stressful, but the team at Les Stanford Buick GMC made it a genuinely positive experience. I highly recommend them, and I know I'll be back the next time I'm in the market for another vehicle. Thank you, Alex and Jake, for another outstanding experience! More
Customer service was excellent. Will recommend anyone. Good work man ship to all the employees. Will recommend anyone. Good work man ship to all the employees. More
Bought a truck a week ago within 24 hours check engine light brought it back next day has been there a week with no diagnosis service manager dosent seem to think owning a car for less than 24 hours and e light brought it back next day has been there a week with no diagnosis service manager dosent seem to think owning a car for less than 24 hours and engine light coming on is such a big deal I've dealt with sales manager , sales managers boss, and service manager and no resolution has been made. Truck hasn't even been looked at. This problem was most likely an existing problem that they deleted the code on. First couple days of the truck being in the shop nobody would even call me back I physically had to go up there for awnsers and I've been lied to multiple times on when the truck will be looked at and when ill have the truck back. More
Treated with respect, and no pressure. I was able to walk around and look at everything, when I needed a question answered everyone was available. I was able to walk around and look at everything, when I needed a question answered everyone was available. More
From customer service to the technician, the advisor are courteous and the advisor explains everything to be done. They provide very good service. courteous and the advisor explains everything to be done. They provide very good service. More
The staff was very friendly. ..even though I was informed that my free oil change coupon had expired after asking for the manager they honored the coupon. The rep at the service d ..even though I was informed that my free oil change coupon had expired after asking for the manager they honored the coupon. The rep at the service desk could not open the GM App so as to verify what happen with the coupon after I tried unsuccessfully to open as well. I ENDED UP PAYING $71.00 for engine and fuel additives only, which I thought was bit much. Minus the $80.00 oil change fee I didn't have to pay thanks for that! Oil change prices have really sky rocketed...sincerely Sharon Waller More
Great service, crew was accommodating and so much fun! No stress, went the distance in all areas! No stress, went the distance in all areas! More

