143 Michigan Ford Dealers

Chris Newman was an Awesome Salesman! - fcdrummer

Chris Newman was an Awesome Salesman! He took the Time, even in frigid temperatures, to make sure this was the Truck for me. He made everything go seemless.

Working with LaFontaine was a great experience and I will - bob.kelley

Working with LaFontaine was a great experience and I will recommend them to everyone for car purchases.

great i will be back for service and additional needs. - JMMCKOLAY

great i will be back for service and additional needs. Nolan was great. Look him up.

Love my new vehicle and everyone was extremely friendly - ebecker101013

Love my new vehicle and everyone was extremely friendly and helpful. Got me in my new vehicle quickly. Definitely going to refer others.

Our salesperson Michael and the sales manager were - Betty Storey

Our salesperson Michael and the sales manager were fabulous. They helped my 84-year-old Mom with a lease on her new maverick. She was very particular about what she wanted, and they were able to track down exactly what she wanted and get it for her. She loves her new Maverick. She was treated with dignity and respect. Imlay City Ford will be our dealership moving forward. When I am ready for my next Escape.. I will be calling Michael. Betty Storey

Tristian was great to work with and the entire staff - Shereetatar

Tristian was great to work with and the entire staff worked with me to find just the right car and to make sure I was comfortable and new how to operate everything!

The body shop manager is very knowledgeable and honest. - Brenda.gourd

The body shop manager is very knowledgeable and honest. He explains repairs needed in full detail and makes it easy to understand. I would trust him to take care of all of my vehicle issues and would definitely recommend him to all of my friends and family! Thank you Wilson Ford Saginaw for caring so much and doing such a great job! You rock!

Both the management, sales staff and finance departments - Leonbdn

Both the management, sales staff and finance departments are outstanding. I just bought my 5th Lincoln—all at this dealership, and my experiences have all been excellent! They managed to find the perfect vehicle for me, getting all the futures I wanted. Highly recommend Midland Ford Lincoln! They really are the best!

They were so friendly and helpful. - Madmiller1983

They were so friendly and helpful. They found the car i wanted in the color i wanted quickly and they even delivered.

Easy to work with and repairs completed soundly. - aniedecken

Easy to work with and repairs completed soundly. City of Saginaw is pleased to do continued work.

Worst experience my husband and I had buying a used - carrieorin

Worst experience my husband and I had buying a used vehicle. We should have just left but we ended up making the purchase. We had made an appointment with Dakota which was the worst sales rep I have ever dealt with. We had everything lined up before we arrived at our appointment due to it being a 4hr round trip for us and we did not have all day to be at the dealership. They were well aware of this but continued to keep us there for almost 5hrs. and ignoring us while helping other customers. Another sales rep had offered to take us due to her not having any customers, but Dakota said no, he had all our information. During this time, we asked for spare keys 4 times during our appointment and Dakota kept saying he will have them ready. After purchasing the vehicle and signing all the paperwork, they then told us they have no spare key or a key to the locked tonneau cover and expressed their apologies, lunch was delivered and they were eating. I was so furious! The manager then says we will get ahold of the previous owner or send someone out to have keys made. After 16 days of still no extra keys the rear camera went out. My husband is currently trying to get them to fix this issue, but they are impossible to get ahold of. They ignore phone and text messages. After a few days of trying to call, we were finally able to make an appointment. They have already changed their story in the last few calls. First, they said they will fix the vehicle and it won't take long, they will give us a loaner in the meantime, but we need a credit card for the loaner. My husband and I do not have credit cards, so we refused the loaner. Now they are saying it could take months to get it fixed. I have currently owned this vehicle now for 19 days, still no spare keys and the rear camera is out! If they sit on this truck for longer than we've owned it, I will be calling Ford's Corporate Customer Service and report Lasco to the business bureau if this continues to be such a hassle. I have never been this furious or treated so poorly in my life. I would never recommend this dealership to anyone.

I always receive great service. - cynthiawithers1

I always receive great service. My sales person provides me with great information, incentives and respect

Denise was fantastic to work with. - Rkendall0717

Denise was fantastic to work with. I am an out-of-state customer and she ensured she did everything carefully and accurately. No snags at all. Took possession of the truck the same week and love it. They are military and Ford-family friendly. Thank you much.

Bobby was the best sales guy! - melissa

Bobby was the best sales guy! Seriously, helped me with all my anxiety and making such a big purchase at such an uncertain time... He explained everything to me and made me feel like we grew up together ... Totally a legit guy and as a single female I trust him not to rip people off ... Go see Bobby

Jamie was the best. - goldwinghockey

Jamie was the best. Made everything simple. Everything ready to go. Will send my family

Robert was ready and waiting for me. - Teresa

Robert was ready and waiting for me. We actually had most of the paperwork done over the phone so it went smooth when I signed and got my new car. The color is fantastic. Thank you Robert and Justin.

Strong Customer Service Level. - Pontiac Ceiling & Partition

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to.

Their maintenance department was fantastic! - mrjk0018

Their maintenance department was fantastic! They went out of their way to make sure we were taken care of. It’s the only place I will ever take my vehicles for any type of repair or service.

Like the dealership a lot , especially like my sales - djgill50

Like the dealership a lot , especially like my sales representative. Will definitely recommend Friendly Ford!

Michael was awesome. - mvandyke1221

Michael was awesome. He answered any questions I had and made sure I had all the information I needed before I left. He made buying a car easy for me. Ed Koehn in Greenville is where I will go for all my business. All friendly staff and I met Mr. Koehn.

Pick up and delivery was great! - nikki9115

Pick up and delivery was great! Never had to leave to get service handled! Thanks!

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Great experience buying my car at Moore Motors. - Coljoe

Great experience buying my car at Moore Motors. Denny is absolutely the BEST, very knowledgeable and made the whole process super easy! He is definitely the “King of cars”. I recommend anyone looking for a new/used car to check them out, you won’t be disappointed!!!

Awesome Sales Experience - JTAUTOMAN

I stopped in to look at a pre-owned ford F150 and was greeted by Eric the Finance Mgr. He was very helpful. He was able to explained the finance process and helped me make an informed buying decision. This was my first time at a car dealer where I wasn't pressured into buying a vehicle right now! I made my choice bought mt truck and have a salesman for all my future Ford Purchases!

The service department. - James

The service department. They were good and explained what they found. I would recommend them.

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

Diego was. - dustymars

Diego was.great; friendly, professional and knowledgeable! We bought a used XT6 which he showed, reviewed with full service to customer in mind. Thanks again Diego!

Had a very good experience! - Sibleyjamie1

Had a very good experience! Mike and everyone that worked there was very honest and helpful during my purchase. Highly recommend.

My Son was buying his very first car by himself and we... - Jo

My Son was buying his very first car by himself and we had visited several different dealerships in the Tri-City’s. By far, McDonald Ford was the best in everything. From being greeted with enthusiasm to the end, they made it seamless and comfortable!! Annabelle Boyes and Dave to the whole team there!!!! Everyone was engaging, accommodating and very very nice!!!! It was the only place we felt like they cared! I will buy my cars from them along with my 3 kids from now on!! They have acquired a huge family as I have a large extended family! I will definitely encourage all to visit there!!