LaFontaine Ford of Birch Run
Birch Run, MI
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I had a great experience at LaFontaine! Trayvel was amazing to work with from start to finish. He was professional, helpful, and made the whole process smooth and stress-free. I’m very happ Trayvel was amazing to work with from start to finish. He was professional, helpful, and made the whole process smooth and stress-free. I’m very happy with my purchase and the overall customer service. Highly recommend asking for Trayvel if you’re looking for a great dealer! More
Was a pleasure working with Matt as our salesman. Easy and quick process. Have also had great service prior to our purchase in service department with Kobe. Easy and quick process. Have also had great service prior to our purchase in service department with Kobe. More
Sean S. and his service crew are always a pleasure to do business with. The City of Saginaw will continue to maintain service with your vendor. Excellent ser and his service crew are always a pleasure to do business with. The City of Saginaw will continue to maintain service with your vendor. Excellent service and excellent work. More
Good Price on new Bronco, but communication was not great. Parts department actually told me they wouldn’t order a part required for my trailering lights to work properly. I had to order the part fro great. Parts department actually told me they wouldn’t order a part required for my trailering lights to work properly. I had to order the part from another local dealer. Service department seems unorganized and a bit slow to respond. Took 4 calls and over 2 weeks to get in line for a warranty service appointment that I am still waiting on. Hoping the actual service will be better than the appointment process. I have bought numerous new vehicles over the past 20 years (26 purchase) and this is my worst experience to date. More
The entire team was amazing—from finance to sales to service. Steve went above and beyond to make sure we understood everything and felt comfortable throughout the process. service. Steve went above and beyond to make sure we understood everything and felt comfortable throughout the process. More

