829 Massachusetts Used Car Dealers

The dealership was clean and efficient. - cnskye346

The dealership was clean and efficient. I had no problem scheduling an appointment. People were pleasant to work with

My whole new car buying experience was made easy and - bnurse27b

My whole new car buying experience was made easy and enjoyable by Cameron Quadra. Would not hesitate to send anyone looking for a Mazda to Cameron.

Exceptional customer service. - mbiggins56

Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one.

They are helpful and flexible. - shahnknights

They are helpful and flexible. Ive had positve experiences both times I purchased a car there.

A great place to buy, Bobby is always professional. - cameronfmathieu

A great place to buy, Bobby is always professional. I was impressed with the speed of deal closing! BFM made it easy. I will be back!

Friendly and reliable staff . - Paulinem7

Friendly and reliable staff .Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and friendly as well as explaining work in clear terms,

Such a friendly dealership. - Wbennett22

Such a friendly dealership. Valerie greeted us and David took great care of us. I highly recommend them!

The staff is always very helpful and professional. - b00ndocks

The staff is always very helpful and professional. Never have had a bad experience with bringing my car there

Great experience. - Kristinag1187

Great experience. Steve and Vanessa were great! Not pushy at all, very patient and informative.

I appreciate Brian Frey working with ford to try to - panjoorian

I appreciate Brian Frey working with ford to try to resolve an anti lock brake issue

Rich, the salesperson who helped me was fantastic and - Rick.Cleveland

Rich, the salesperson who helped me was fantastic and followed up on everything I asked.

The sales and service folks have always been excellent ! - Jack K

The sales and service folks have always been excellent ! I would recommend this dealership to anyone thinking of buying a volvo!

This is best dealership my husband and I visited. - Sofia Buonafine

This is best dealership my husband and I visited. From the get go Tim was professional, attentive, and knowledgeable about the whole process and our car. Previously to this, we had a couple of bad experiences and we were pretty bummed out until we stumbled upon Volkswagen Minuteman. Easy, relatively fast and smooth experience.

Dan Smith was very helpful and with a pleasant - goshbeverly

Dan Smith was very helpful and with a pleasant personality. Service was outstanding in every area. Will always come back.

First time buyers at Bill Delucca in Andover, we worked - The Mitchell's

First time buyers at Bill Delucca in Andover, we worked with Jeff Walsh and his Manager Tony. They went "Above and Beyond" to accommodate our needs! We had a very unusual situation arise. Jeff worked with his manager to help us out. They were knowledgeable, attentive to our requests and made this an enjoyable experience as they worked on a very creative idea to make our request happen. Jeff is an absolute pleasure to work with and made it seamless to complete everything. This is a top-notch dealership unlike no other that we had the pleasure to work with and found the perfect vehicle for us the same day!! The Mitchell's

It was time for a safer, more reliable car, and I - Angie K

It was time for a safer, more reliable car, and I couldn't be happier with the team at Thrifty Car Sales in Westfield for their excellent above and beyond service. Seriously, if you're in the Northeast, and need a car, they treat you like family. I purchased a 2021 Hyundai Tucson before work! They had me in and out in an hour and a half, and even came in before they opened to help me out!

Outstanding service as always . - kevinjusseaume

Outstanding service as always . Always leave there with a positive attitude . Exceptional service, and extremely polite .

I recently had the pleasure of working with Car Lot - Austin Rivera

I recently had the pleasure of working with Car Lot Express, and I must say their payment system is one of the smoothest and most straightforward I’ve ever experienced. Everything was clearly explained upfront, with no hidden fees or surprises, and the entire transaction was completed quickly and securely.

Excellent! - glv1951

Excellent!! David Maciorowski in sales and Lisa in finance walked us through all the paperwork. We have not purchased a car in a while do it was great having someone to explain everything.

Always a pleasure to have service done here. - hank829

Always a pleasure to have service done here. Joseph is easito deal with and communicates with me every step of the way.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

Recently purchased a 2024 Toyota Rav 4 from Toyota of - Dianne

Recently purchased a 2024 Toyota Rav 4 from Toyota of Watertown. Initially, I wanted a Ruby Red Flare Rav 4 but after seeing the car in person, decided I liked the Magnetic Gray Metallic color better. After I realized this, I contact the Kenny Wright who is one of the sale managers there. He kindly agreed to sell me the car with the color I wanted even though he had to order the Ruby Red Rav and it was already delivered to his dealership. I have bought several Toyotas in the past and Kenny was the most patient, fair and responsive sales manager I have ever dealt with. Also, the finance manager Marat Alaverdian was pleasant to deal with. He explained all the paperwork thoroughly and did not pressure me to buy anything extra I did not want. If you are looking to purchase a Toyota, definitely call Toyota of Watertown and ask for Kenny Wright; he is the BEST!

After some initial communication issues, everything was - JMJ

After some initial communication issues, everything was resolved and the service department went above and beyond to make sure everything was done to my needs.

Phillip Lombardi in the service department was a - Ann

Phillip Lombardi in the service department was a sparkling, friendly, helpful presence in what could have been a tiresome process. Phil made us feel as though it was an honor to help us and take care of the recall issue for our 2022 Sienna. There was no push to have other repairs done, just a real pleasure in taking care of us. Cannot say enough good about the way he made us feel about our experience at Lia Toyota.

Donna the service person really makes a great difference - Joslynstephenssuriel

Donna the service person really makes a great difference to the dealership. I will not go anywhere else because of Donna.

The service at Audi Shrewsbury was excellent and I would - Damon282000

The service at Audi Shrewsbury was excellent and I would definitely recommend someone else to check them out for a car.

I just purchased a 2025 Sorento from McGovern Kia of - Dan F

I just purchased a 2025 Sorento from McGovern Kia of Norwood and couldn’t be more pleased with the experience. Our salesmen Chris and Alex, and finance person Danny, were all great to deal with, without the high pressure we experienced at other dealers. McGovern also came in better on price than other Kia dealerships that we checked. While I have not yet taken delivery of the car, I am confident that it will go well. If you are considering a Kia (which you should!), be sure to check McGovern Kia, and ask for Chris!

Service manager Kevin was very helpful and knowledgeable - ecorb

Service manager Kevin was very helpful and knowledgeable with my service visit. I was very appreciative of his help.

Sincere thanks to Sean, Ryan and Rob for making this the - Ted W.

Sincere thanks to Sean, Ryan and Rob for making this the most pleasant car buying experience ever. On short notice, they located the exact car I was looking for, were completely transparent during the negotiating process, and sold me the car at a fair price. I would definitely go back!

I was treated with respect throughout the whole sales - Bogan

I was treated with respect throughout the whole sales process. Could not have been happier with the buying experience. They made it easy. Brian Kelley was a pleasure to work with.