830 Massachusetts Used Car Dealers

Staff is friendly and helpful. - Ky

Staff is friendly and helpful. They offer refreshments like hot chocolate (10/10 would recommend), have plenty of seating for waiting customers and would go above and beyond to help you find a car that would work with your wants and needs.

They were very communicative about what was found on my - NS

They were very communicative about what was found on my car, including a video of the part they wanted to replace showing the missing screws.

Most relaxing experience I have ever had buying a - J Tracy

Most relaxing experience I have ever had buying a vehicle. I inquired about a 2008 Ford Explorer for sale online. Bobby got right back in touch with me with actual details about the car-not just “it’s a good car come on over” blanket statement that I received from other dealers. We stopped in to take a look at the vehicle and Bobby remembered my inquiry (from a week ago) and got the keys and plates for us right away to test drive. There was no pressure at all to buy the car or that gimmicky “cars salesman lingo” (if you know, you know!) just honest conversation about the car. I have been buying cars for some time and the difference here is Bobby took time with us to share everything he knows about the cars history, even calling the previous owner for some of our questions. I had not had that experience before. Bobby made this process very easy, quick and stress free- couldn’t ask for a better experience. I 1000% recommend this dealership.

Michelle kept me informed ar every step. - evm6989

Michelle kept me informed ar every step. There eere additional druve train issues that kept me updated on. And she applied my warranty with no issues. Because of additional work I was supplied with courtesy car so I could go home and work.

I had the best experience at Wellesley Mazda this week - njchin45

I had the best experience at Wellesley Mazda this week thanks to Andrew. As my lease was coming to an end I had been searching for a new car for quite a while and could not find anything suitable within my price range… until I met Andrew. Andrew helped me select the best vehicle for my growing family within my budget while making it all happen for me on a time crunch. He was so pleasant to work with and I am so happy with my new lease!

Everyone there was great to deal with, salesperson, - andrea

Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience.

Max was super informative and helped us through the - jshivapr

Max was super informative and helped us through the purchasing process of our Subaru Forester seamlessly. I highly recommend Max.

I like they video the inspector my car. - octpurple

I like they video the inspector my car. The service is always friendly. Dry pleased.

A great place to buy, Bobby is always professional. - cameronfmathieu

A great place to buy, Bobby is always professional. I was impressed with the speed of deal closing! BFM made it easy. I will be back!

Lia Honda was very professional, no pressure, and a - ecraig3786

Lia Honda was very professional, no pressure, and a pleasure to deal with. this is my second car from Lia and I won't hesitate to return.

Excellent customer service! - Robin5713

Excellent customer service! My second Volvo purchase from Premier and I am extremely happy with my vehicle. Entire staff was courteous, knowledgeable and very helpful! Great follow up as well! Highly recommend!

Excellent service. - S. Espi

Excellent service. The advisor was awesome to work with and was proative in getting the services required for my vehicle.

Great experience. - Kristinag1187

Great experience. Steve and Vanessa were great! Not pushy at all, very patient and informative.

Purchasing a vehicle is a big expense. - margaretlittle0101

Purchasing a vehicle is a big expense. Having a service department that listens to your needs is crucial. Carlos in service is excellent.

The entire Sales Team was professional. - Joe

The entire Sales Team was professional. As usual, our Sales Guide, Rahmel, was knowledgeable, patient and courteous throughout the sales process. He always make a follow-up call to see if we need further assistance.

The sales and service folks have always been excellent ! - Jack K

The sales and service folks have always been excellent ! I would recommend this dealership to anyone thinking of buying a volvo!

This is best dealership my husband and I visited. - Sofia Buonafine

This is best dealership my husband and I visited. From the get go Tim was professional, attentive, and knowledgeable about the whole process and our car. Previously to this, we had a couple of bad experiences and we were pretty bummed out until we stumbled upon Volkswagen Minuteman. Easy, relatively fast and smooth experience.

Joe Dubuc the service manager was very pleasant, - Kk

Joe Dubuc the service manager was very pleasant, knowledgeable and helpful about explaining my Cherokee’s service issues it was in for. Chris who was the mechanic working on my Cherokee did a wonderful job attending to the items I wanted addressed. They were honest about what the vehicle needed. I thank them very much. Service was excellent at Lia Jeep Northampton.

First time buyers at Bill Delucca in Andover, we worked - The Mitchell's

First time buyers at Bill Delucca in Andover, we worked with Jeff Walsh and his Manager Tony. They went "Above and Beyond" to accommodate our needs! We had a very unusual situation arise. Jeff worked with his manager to help us out. They were knowledgeable, attentive to our requests and made this an enjoyable experience as they worked on a very creative idea to make our request happen. Jeff is an absolute pleasure to work with and made it seamless to complete everything. This is a top-notch dealership unlike no other that we had the pleasure to work with and found the perfect vehicle for us the same day!! The Mitchell's

At ease check in for brakes replacement. - denisei427

At ease check in for brakes replacement. Ashley Bertrand is always pleasant and helpful, she kept me up to date during the repairs.

I am very happy to be associated with Alex. - Frances Lopez

I am very happy to be associated with Alex. He is a very professional dealer. I just purchased a Honda from Car Lot Express. I really like the car. Thank you for helping me choose the right car. Thank you so much Alex☺

Very friendly service and comfortable atmosphere. - maureen

Very friendly service and comfortable atmosphere. I didn't feel there was pressure to buy.

From internet sales (Darcy) to the showroom sales - Lonnied

From internet sales (Darcy) to the showroom sales (Sebastian) and management (Jose), all provided excellent, friendly, and helpful service.

Recently purchased a 2024 Toyota Rav 4 from Toyota of - Dianne

Recently purchased a 2024 Toyota Rav 4 from Toyota of Watertown. Initially, I wanted a Ruby Red Flare Rav 4 but after seeing the car in person, decided I liked the Magnetic Gray Metallic color better. After I realized this, I contact the Kenny Wright who is one of the sale managers there. He kindly agreed to sell me the car with the color I wanted even though he had to order the Ruby Red Rav and it was already delivered to his dealership. I have bought several Toyotas in the past and Kenny was the most patient, fair and responsive sales manager I have ever dealt with. Also, the finance manager Marat Alaverdian was pleasant to deal with. He explained all the paperwork thoroughly and did not pressure me to buy anything extra I did not want. If you are looking to purchase a Toyota, definitely call Toyota of Watertown and ask for Kenny Wright; he is the BEST!

The entire process of test driving, discussing and - zelixon

The entire process of test driving, discussing and finally buying a car was done in a very professional manner. Specifially Michael Perry ran his sales process in a way that built trust. As a Mercedes owner, this was a great experience switching tge brands.

Everyone I interacted with regarding my purchase was - Vivian

Everyone I interacted with regarding my purchase was professional and knowledgeable. I heard back from representatives promptly.

Donna the service person really makes a great difference - Joslynstephenssuriel

Donna the service person really makes a great difference to the dealership. I will not go anywhere else because of Donna.

Bobby at Audi Shrewsbury was awesome. - dahillfamily

Bobby at Audi Shrewsbury was awesome. He was so professional and kind and made looking for a car enjoyable ! He along with Michael and Ella make such a great team! I would HIGHLY recommend shopping with Audi Shrewsbury!

Great salesman Great dealership always on time with work - paulchiamis

Great salesman Great dealership always on time with work done and very friendly thank you

Luigi has been my salesperson for a few cars now. - eileen3walker

Luigi has been my salesperson for a few cars now. He always has everything done to make the process move smoothly. I'll continue to purchase through him.