556 Maryland Used Car Dealers
This is for the Service Dept: I cannot express my thanks - HollenJ
This is for the Service Dept: I cannot express my thanks and appreciation high enough for your Service dept !!! We were on our way, driving to Florida from New Hampshire in our Honda Ridgeline when we suddenly got a check engine indicated, and we lost more than 50% of engine power. To make a long story short, we were able to get off the highway and get it towed to Hagerstown Honda. With Jarrod’s help, it was fixed promptly the next day ! We are now in Florida with a fine running Ridgeline ! Hagerstown Honda’s Service Dept. was an absolute blessing !!! We can’t say Thank You enough !!!
Top Reviewed Specialists At This Dealership
Sales Associate
Sales Manager
I've been purchasing vehicles from Elite Auto Brokers for - larryrbond
I've been purchasing vehicles from Elite Auto Brokers for years. My most recent purchase was great from start to finish. Matthew give me a heads up on particular vehicle I had been looking for. This particular vehicle had recently undergone a price drop. Elite scheduled an appointment for me test drive. After test driving and finalizing numbers, I purchased the car with an extended warranty plan. Needless to say, I'm yet again a happy customer. These guys and gals are the best.
Sales
Sales Rep
Frederick is one of the most considerate, personable and - Tammy
Frederick is one of the most considerate, personable and honest car salesmen you will ever meet. He made me feel very comfortable during the sales process and I appreciate him giving all the details upfront. When you visit, ask for Frederic!
Customer Advisor & Product Specialist
Excellent service very knowledgeable Would highly - Ppkilleen
Excellent service very knowledgeable Would highly recommend her friends. very considerate of the needs of the customers.
Senior Automotive Sales Executive
Scott Rooney was wonderful and accommodating. - lia
Scott Rooney was wonderful and accommodating. Made the process super easy and manageable. We appreciate his service.
Sales & Leasing
General Sales Manager
Sales Consultant
All the people there are great from the General Manager - c
All the people there are great from the General Manager to the service department to the sales.
Matt went above and beyond. - janehgreenberg
Matt went above and beyond. I am very happy with his service. He was patient, attentive, willing to help, and good with time management. Thanks, Matt! Kimberly was also amazing!! She was kind and compassionate and helped me learn how to work the car. She was very patient with me. I love my Subaru!
Sales & Leasing Consultant
Bret has been going above and beyond for me. - LH
Bret has been going above and beyond for me. Everyone at the dealership has been great!
Sales Asscoiate
Smooth friendly William helped us very well he was very - brandiwinesmith0
Smooth friendly William helped us very well he was very nice explained everything to me it was great
We went back to Heritage Hyundai to purchase our 2nd - Kharahan
We went back to Heritage Hyundai to purchase our 2nd Tucson there. So happy we did and that we got to work with Herb! He made the whole process seamless and was extremely responsive to all our needs. He showed us multiple cars until we decided on the one we wanted. He took the time to go over all the features of the car with us and even set up the apps we needed. I would highly recommend Herb!!!
Digital Sales Expert
My sales person was excellent. - kojak1948
My sales person was excellent. He was not only knowledgeable about the cars but extremely patience. No high pressure!!
Subaru Certified Leasing & Sales Consultant
We had a wonderful experience with Mr. - lgrant
We had a wonderful experience with Mr. Barnwell! He was not only knowledgeable but also a delight to spend time with.
James and Anthony went above and beyond to ensure that I - karissa.carson
James and Anthony went above and beyond to ensure that I was comfortable with my new car selection.
Very informative, straight to the point. - janisiewiw
Very informative, straight to the point. No pressure but encouraging approach was very nice resulting in purchase of the car.
Audi Brand Specialist
New Car Sales Manager | Audi Portfolio Manager | Brand Specialist
Karifa was super helpful in getting me out of a bad loan - jeffdu4
Karifa was super helpful in getting me out of a bad loan and into a new lease for almost no additional money out of pocket.
Maserati-Alfa Specialist karifamara@criswellauto.com
Sales Manager rbuchanan@criswellauto.com
Maserati-Alfa Specialist etrass@criswellauto.com
Wanted to thank Nathan for getting my Silverado Clijet - tawe71176
Wanted to thank Nathan for getting my Silverado Clijet from being able to drop it off a day before (Wednesday) to getting me a courtesy vehicle so it would aloud me to be able to still take care of other commitments behind the scenes. Also with providing me an update with the process today (2-20-25) with the completion of protection on my truck. Thanks again to all the staff at Criswell who had a part in my New Truck
New Vehicle Sales cbruce@criswellauto.com
New Vehicle Sales jwages@criswellauto.com
Pre-Owned Vehicle Sales mblum@criswellauto,com
1 word awesome Very knowledgeable regarding my truck - BRYAN_A03
1 word awesome Very knowledgeable regarding my truck Solution driven and great customer service 10 stars
Sales Executive
Jaguar Land Rover Certified Product Specialist
Jaguar Range Rover Certified Product Specialist
Nice dealership to work with. - bvt10239
Nice dealership to work with. Everyoneressure is very friendly. Ther was no high pressure to make the sale
He’s the consummate Professional, he always goes above - GEMWDS
He’s the consummate Professional, he always goes above and beyond to ensure customer satisfaction.
Sales & leasing Consultant
A.C. is the best salesperson I have ever dealt with. I - mtnevins333
A.C. is the best salesperson I have ever dealt with. I purchased a vehicle from him 10 years ago and another from him yesterday. From the time I walked through the door, I was treated like royalty. The process was as easy as can be, and my Mom and I felt like family by the time we left. There is no other Mercedes Dealer in the world I would go to because of the service and treatment. A.C. You are the BEST!!!!
Sales and Leasing Consultant
She was an easy sales person to deal with honest and - Les.simmons
She was an easy sales person to deal with honest and worked with us on truck wanted.
New Vehicle Sales rroy@criswellauto.com
Pre-Owned Sales smiller@criswellauto.com
Used Car & Commercial Truck Manager rsmith@criswellauto.com
The dealership in incredibly well kept and professional. - SuperMotoCross
The dealership in incredibly well kept and professional. Made the hour trip to this dealer to see a used car I was interested in, got the price I wanted after a very short discussion. Definitely recommend this place!
I have dealt with Fitzgerald Hyundai in Gaithersburg for - Aprice913
I have dealt with Fitzgerald Hyundai in Gaithersburg for over twenty years. I have always received excellent service in both the sales and service departments
Michelle is wonderful and deeply committed to Volvo and - BMOILES
Michelle is wonderful and deeply committed to Volvo and the satisfaction of their customers. She kept us well informed throughout the process and made sure our EX90 was ready for us.
Product Specialist
Senior Leasing & Sales Consultant
Ken Mercer does an awesome job and always gets the deal - Jeff Price Jr
Ken Mercer does an awesome job and always gets the deal done. Best dealership around!
Council of Sales Gold Master
An issue arose concerning my recent purchase, but it was - bbecker1231
An issue arose concerning my recent purchase, but it was quickly resolved with the help of Jacob….good job!
Certified Sales Consultant
My service Rep. - Wnewton
My service Rep. Terrance is very good. Tells you just what is needs to be done.
Can’t say enough wonderful things about my experience at - kpaq62
Can’t say enough wonderful things about my experience at Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 miles to another dealership to get me the car I wanted. Even weeks after when I had some questions, they were very helpful. I drove from Harford County to Bethesda to buy my car and it was worth it.
Special Finance Manager
Melvyn is the consummate professional. - Goodrow2
Melvyn is the consummate professional. An expert who is patient and empathetic, he went the extra mile to help us get the mercerdes that met our needs. We are going back to him for our next car.
Used Car Salesperson
Master Certified Sales and Leasing Professional
Sales, New and Pre-Owned, Kelly Blue Book Buyer
Kevin Walker made the experience painless. - Mooresavvyspaces
Kevin Walker made the experience painless. His knowledge and customer service is outstanding! The dealership is lucky to have such a professional.
Sales Person