24 Maryland Honda Dealers

Erin was such a big help with the purchase of my first - katie.laakso

Erin was such a big help with the purchase of my first car! Super personable and made what can be a long arduous process incredibly east. Would recommend her to anyone and would absolutely refer her to anyone looking for a car.

Paul is always so helpful. - mdgirl21740

Paul is always so helpful. Explains jow to operated all the vehicle options. Finance and service departments are great to work with as well.

Incredible experience! - Raymond W Lee

Incredible experience! The team was extremely friendly, professional and caring. I purchased my 2014 Odyssey and 2025 Pilot from Criswell and recommended my parents who purchased a 2015 insight. Criswell is an absolute pleasure to work with.

This was the best experience I’ve had purchasing a - Stacey0327

This was the best experience I’ve had purchasing a vehicle and I’ve been around the block quite a few times. Everyone that I encountered went above and beyond. Even with not so great credit (and I’m taking it easy on myself when I say “not so great), they never made me feel like I needed them. Let’s be clear I needed them! This place performed a miracle and I drove off the lot with the car I wanted, the color I wanted, with the features I wanted, the car note I wanted, AND it had a decent amount of gas in it. I recommend Heritage Honda WEST MINISTER, an absolute 10/10. If I go into detail about how AMAZING my experience was you’d think I was lying. It’s almost Christmas and I swear I kept thinking I was in a Hallmark movie, you know they always have a miraculous ending…lol. No but in real life, GO TO HERITAGE HONDA WEST MINISTER AND GET YOU A CAR! Heritage Honda is so lucky to have Robert Lee, Richard Papafio, Bryan Duff, & Deejay Barnett! To the owner of Heritage Honda, if you see this, EVERYONE I MENTIONED NEEDS A SALARY APPRAISAL! For the first time in life I didn’t walk into a car dealership and feel like I was in a pool full of piranhas that were going to attack me because of my credit score! The deal was unbelievable, everyone that I named was knowledgeable, genuine, professional, and they all went above and beyond the call of duty for me. DON’T WALK, RUN TO HERITAGE HONDA IN WEST MINISTER.

Mr. Ravi is very Knowledgeable and responsive to all the - medytanhueco

Mr. Ravi is very Knowledgeable and responsive to all the inquiries we have. We are a Honda family and we always go thru Mr.Ravi when we need a new car. Highly recommended , super amazing and patient .

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

Excellent customer service as well as sales, and very - ACTA1NON2VERBA3

Excellent customer service as well as sales, and very knowledgeable technicians. Friendly staff. Thank you

Excellent service. - lstepper

Excellent service. Adrien was so helpful and kind. Done in a timely manner.would definitely recommend Ourisman Honda!

I really enjoyed my experience at Oursiman Honda of - SHANEKHART

I really enjoyed my experience at Oursiman Honda of Frederick. Bill Workman is the most enjoyable car salesman to work with that I have ever encountered. The dealership overall was full of knowledgeable and helpful people. The environment was clean, friendly, and low-pressure (possibly because the pricing is fixed price, which I didn't realize ahead of time.) I was sad to go with another vehicle at another location simply because I enjoyed my experience at Ourisman much more.

Prompt attention, excellent service. - earleeagan

Prompt attention, excellent service. Unpressured test drive and detailed explanation of features and performance and prices.

Purchasing our certified Honda CR-V was a painless - MO

Purchasing our certified Honda CR-V was a painless experience thanks to Haby Le. He is friendly, no-pressure and goes the extra mile with his customer service. We really appreciated his caring, patient attitude in explaining the vehicle's features to a couple of non-technical buyers and assisting us with purchasing accessories! His co-worker, Oswaldo, was very friendly and wonderful in assisting us with installing the accessories and applying touch-up paint to a small scratch. Thank you Sport Honda!

The entire buying process was painless. - Starrynight

The entire buying process was painless. I contacted the dealership through the Honda website and was given a quote and a sales rep contacted me. I scheduled the test drive, which went smoothly. I was given the promotional financing and there was no haggling or stress. I drove the exact car I wanted home that day.

The highlight of our car-buying experience was working - Jake C

The highlight of our car-buying experience was working with Javier Paniagua. His attentive and professional approach truly turned things around after an upsetting and unpleasant encounter with the finance manager. Javier’s dedication to customer service made a meaningful difference, and we believe that a similar commitment throughout the entire management team would enhance the customer experience even further. Javier himself would get the highest rating possible for how great he was.

My mother had her car towed here for an engine issue. - coop

My mother had her car towed here for an engine issue. The dealership sent her an estimate for the repairs along with an estimate saying she needed brakes; it said the pads were at 2mm front and back and needed to be replaced. She sent me the estimate to review. I told her to do everything but the brakes. I would get them replaced later. All of the repairs that she approved were completed quickly and she got her car back, and it's running great. I took the brakes to get replaced. The fronts were at 2mm. While they are at the recommended life to be replaced at 85,000 miles on the OEM pads she could have kept driving. The rears on the other hand were between 5 and 6 mm and did not need to be replaced. I did not appreciate the false estimate and added stress this gave my mother. Hopefully this dealership catches on to video inspections and doing them properly.

Yaniah was a great help in service. - Eril

Yaniah was a great help in service. I received exceptional communication during my service appointment. Thank you again.

David made sure I felt personally taken care of during my - lsm19

David made sure I felt personally taken care of during my visit. The waiting area is very comfortable and there is space to work or sit and relax.

Recently purchased my second car at this dealership. - acampion17

Recently purchased my second car at this dealership. PJ was very professional and answered all of my questions patiently. I am very satisfied with my new car AND my recent service visits. Jennifer is the best!

Mr. Marcus was a true professional and helped me and - Amon454

Mr. Marcus was a true professional and helped me and every way i needed to service my vehicle.

Had an excellent car buying experience, and great first... - Hondabuyer530

Had an excellent car buying experience, and great first service visit. Exceeded all of my expectations.

My Salesman Marcus Humes is one of the best salesman in - Tony

My Salesman Marcus Humes is one of the best salesman in all of Annapolis regardless of Dealership! Marcus contacted me, made the appointment on Monday and he had my White Accord Sport L Hybrid ready to go the next day! Marcus was very honest and up front about having to do the process when it came to selling the vehicle and I had to work that night so I tried to rush him along but he was calm and cool. The test drive went very well and I was shocked at how fast and quiet the Accord drove on the highway! I then met Steve Chase and we continued to negotiate the price of the car. This is what must be done on both sides, you should never go into a dealership to try to steal a vehicle, meet in the middle so that both parties win! I then went into the finance department and I initially tried to play cheap like most of us car buyers do and I ended up buying the most comprehensive warranty that I ever bought in my car buying history. But I will tell you this, I have nothing to worry about regarding any part of that car for the next 12 years and 110K miles! I then met the Dealership Owner who tied it all up and made me feel like family. I was so impressed with that experience that I would return that same week on Friday and buy another car for my Son from the Honda of Annapolis dealership with only one mile on it. I will write another review on how that buying experience went.

We had a great experience working with Rob Haskell. - drmccoskery

We had a great experience working with Rob Haskell. He answered all of our questions and worked with the sales manager Chris to get us the best pricing. We had a small issue after purchasing the car and he had it taken care of immediately, to our complete satisfaction. Rob helped us find the car we needed at a price we could afford. Good experience, we highly recommend them.

service dept will not take appointments. - brguest302

service dept will not take appointments. Their web site allows you to schedule your appointent, day & hour, but it is first come first service. So don’t buy your car here. We can’t get a recall completed from them for 2 years now.

My family just purchased 4 vehicles form Hertrich Honda... - Nelly

My family just purchased 4 vehicles form Hertrich Honda and Kia. They make car buying so easy. I really appreciate the patience that these salesman have. I can say I wasn't the best at knowing what I wanted. Instead of these gentlemen becoming upset or rude they were the complete opposite. They showed me that there are still some car dealerships that care and are not just trying to sell you a car. The patience, attentiveness and service is outstanding. My family thanks you so much. Thank you for making my husband shine!!!! God Bless You all. #THECOPPERS