Back

Criswell Honda

Germantown, MD

4.8
3,057 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
Contact Dealership

19525 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 3,057 reviews

July 06, 2026

I came to Criswelll Germantown Honda. Cindy was transparent with the prices that i was extremely happy with. I am excited for my new car and my experience was exceptional. I highly recomm More

by Bonilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Criswell Honda responded

Bonilla, we're so glad Cindy made your experience at Criswell Honda transparent and exceptional! Congratulations on your new car!

July 05, 2026

Ms.Cindy helped me with my Warrant coverage and spoke to the Service Manager on my behalf. After being misinformed about my warranty, I was nervous and upset that I had to pay out of pocket, but Cindy helpe More

by Young Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Criswell Honda responded

Hi Young! We're happy to hear Cindy provided such helpful and thorough service at Criswell Honda. Thank you for highlighting her dedication and assistance with your warranty, and thank you for choosing our dealership. We look forward to serving you again!

July 01, 2026

Cindy helps with my parts for my old car and helped me get new Cr-V. She worked hard to give me great deal. My wife and me are very happy. High customer service and friendly. We recommend to everyone for More

by Anil Shah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Criswell Honda responded

Hi Anil, we're glad to hear Cindy could assist you with your old car parts and your new CR-V! Thank you for choosing Criswell Honda and for sharing your recommendation!

June 24, 2026

"Cindy is one of the best salespeople at the dealership! She’s super communicative, provides excellent customer service, and truly wants to help you find your dream car. She goes above and beyond to make th More

by Kenzie M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Criswell Honda responded

Kenzie, thank you for sharing this fantastic feedback about Cindy and our team! We are thrilled to hear that you had such a positive experience at Criswell Honda. Safe travels in your new ride!

June 23, 2026

Cindy and the Criswell used car team were just awesome! Not only did they provide the best offer on my used car, but they were also patient with me as I had some challenges in getting the paperwork togethe More

by Vaidu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Criswell Honda responded

Vaidu, we’re glad that Cindy and the team made your experience a smooth one at Criswell Honda! We appreciate your business and congratulations on your new ride!

June 22, 2026

Cindy was very helpful finding the car i wanted and followed up with updates about the status of my car. She is a very personable and funny person. A pleasure to do business with More

by Kevin Remer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Criswell Honda responded

We’re delighted Cindy was able to help make your experience a smooth one, Kevin. Thank you for choosing Criswell Honda, we truly appreciate your business!

June 21, 2026

Cindy always nice and smile to customer. She help me with questions and so good talk with her. Always talk to waiting customer and make happy More

by Esther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Criswell Honda responded

Hi Esther, thank you for sharing your wonderful feedback about Cindy! We will share your kind words with her. See you next time at Criswell Honda!

June 18, 2026

I was amazed by the customer service Cindy offered while my car got serviced. Thank you Cindy! You are awesome!!! More

by reyjulisab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Jun 18, 2026 -

Criswell Honda responded

Thank you for sharing your positive feedback! We'll be sure to thank Cindy for her outstanding work. -Criswell Honda

June 08, 2026

Tas was very knowledgeable, accommodating and polite. He went out of his way to educate me on the specifics of my purchase. More

by eahalbleib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasawar Tamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Criswell Honda responded

Thank you for sharing your excellent feedback about Tas and our team! We appreciate your business and we hope to see you again at Criswell Honda.

June 03, 2026

If you're looking for a car, go visit Natasha! She will put you in a car you want for a good deal! Her customer service is amazing! :) More

by Krissy
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Criswell Honda responded

Krissy, thank you for your endorsement of Natasha and our team! We are so glad to hear that she delivered such a seamless purchase experience at Criswell Honda!

1
...