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Criswell Honda

Germantown, MD

4.8
3,050 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,050 reviews

June 18, 2026

I was amazed by the customer service Cindy offered while my car got serviced. Thank you Cindy! You are awesome!!! More

by reyjulisab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Jun 18, 2026 -

Criswell Honda responded

Thank you for sharing your positive feedback! We'll be sure to thank Cindy for her outstanding work. -Criswell Honda

June 08, 2026

Tas was very knowledgeable, accommodating and polite. He went out of his way to educate me on the specifics of my purchase. More

by eahalbleib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasawar Tamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Criswell Honda responded

Thank you for sharing your excellent feedback about Tas and our team! We appreciate your business and we hope to see you again at Criswell Honda.

June 03, 2026

If you're looking for a car, go visit Natasha! She will put you in a car you want for a good deal! Her customer service is amazing! :) More

by Krissy
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Criswell Honda responded

Krissy, thank you for your endorsement of Natasha and our team! We are so glad to hear that she delivered such a seamless purchase experience at Criswell Honda!

May 29, 2026

Uche was so helpful with our car purchase! Sales manager Edwin made it an easy process. Thank you to both for the amazing service! More

by Ivonne Lomeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Umo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uche Umunna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Criswell Honda responded

Ivonne, we're delighted to hear Uche and Edwin made your car purchase smooth at Criswell Honda! Thank you for choosing us and enjoy your new car!

May 28, 2026

The service to my car was thorough and deligent. Staff were courteous, knowledgesble and Trustworthy. More

by sadmas2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 28, 2026 -

Criswell Honda responded

Thank you for sharing your review of our team! We are so glad to hear of your positive experience with our team at Criswell Honda Service Center.

May 20, 2026

Natasha made the vehicle selection process very easy. Trade-in was evaluated during the test drive and the trade-in amount was acceptable. Completing the paperwork was a breeze with the sales manager. More

by B D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Criswell Honda responded

We're glad to hear Natasha and our team made your experience at Criswell Honda smooth and enjoyable. Enjoy your new CR-V!

May 18, 2026

After visiting multiple dealerships across Maryland and Virginia, spending a lot of time negotiating, Criswell Honda was the first dealership that truly worked with me to get the deal I was looking for. More

by Vitaliy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farrakh Khawaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Criswell Honda responded

Vitaliy, thank you for choosing Criswell Honda and sharing your experience with Farrakh! We're so grateful for your business and the feedback.

May 04, 2026

I had a wonderful experience at this dealership. The whole team was incredibly helpful throughout the process of getting my car. 10/10 More

by Cynthia P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Criswell Honda responded

Hi Cynthia, we're happy to hear you had a 10/10 experience! Thank you for choosing Criswell Honda and for sharing your feedback.

May 02, 2026

Well first and foremost I didn’t feel pressured into buying a car of when I first went on the lot at all which was why i felt good about purchasing my 2018 Jeep Wrangler Rubicon. Both Tesfa & Edwin More

by leejevon92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tesfa Deribew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Criswell Honda responded

Thanks for choosing Criswell Honda and for sharing your experience. We’re glad Tesfa, Edwin, and the team made you feel comfortable and at home. Enjoy your 2018 Jeep Wrangler Rubicon!

May 01, 2026

Criswell Honda was a great experience. Tesfa, was the best along Edwin and Victor. But Tesfa really took the time to really share with me the car that would best Fit!! He was Patient More

by wrochelle2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tesfa Deribew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Criswell Honda responded

We're delighted to hear that Tesfa and the team made you feel like family at Criswell Honda! Congratulations on your new car, and thank you for choosing us!

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