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Criswell Honda
Germantown, MD
3,057 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 06, 2026
I came to Criswelll Germantown Honda.
Cindy was transparent with the prices that i was extremely happy with. I am excited for my new car and my experience was exceptional. I highly recomm
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by Bonilla
Employees Worked With
July 05, 2026
Ms.Cindy helped me with my Warrant coverage and spoke to
the Service Manager on my behalf. After being misinformed about my warranty, I was nervous and upset that I had to pay out of pocket, but Cindy helpe
More
by Young Ho
Employees Worked With
July 01, 2026
Cindy helps with my parts for my old car and helped me
get new Cr-V. She worked hard to give me great deal. My wife and me are very happy. High customer service and friendly. We recommend to everyone for
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by Anil Shah
Employees Worked With
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Home Delivery
- No Contact Transactions
- Authorized Parts Store
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
