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Criswell Honda
Germantown, MD
3,091 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 01, 2026
I was most pleased with Natasha’s assistance in
purchasing a new car. I bypassed a few other dealers and I was glad I found Criswell. She was attentive to details and considerate of my situation. A
More
by Baseball Bob
Employees Worked With
Other Employees :
Iver was helpful and high tech but the additional warrantees were very expensive
September 30, 2026
Natasha was friendly, professional, knowledgeable, and
very patient throughout the entire process. She took the time to understand what we were looking for, answered all of our questions, and made the buy
More
by Mila
Employees Worked With
September 25, 2026
I received a great quote from this dealer, but quickly
realized that the emails were likely AI generated to sound appealing and get me in the door. When I asked additional questions and details about the
More
by Unsatisfied Lead
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Home Delivery
- No Contact Transactions
- Authorized Parts Store
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
