47 Maryland Ford Dealers

I had an outstanding experience purchasing my vehicle at - Sue

I had an outstanding experience purchasing my vehicle at Preston Ford! From the moment I walked in, everyone was friendly, professional, and made the entire process smooth and stress-free. A special thank you to James Ingraham, who was absolutely fantastic to work with. He was knowledgeable, patient, and never made me feel pressured. James took the time to answer all of my questions, listened to what I was looking for, and helped me find the perfect vehicle. His honesty, professionalism, and genuine care for his customers really stood out. If you’re looking for a dealership that values its customers and a salesperson who goes above and beyond, I highly recommend Preston Ford . I couldn’t be happier with my purchase and will definitely recommend them to family and friends!

Buying a car was not my favorite task- but they made it - ywrn

Buying a car was not my favorite task- but they made it easy to do. Helpful and friendly.

The service department has shown great improvement over - GerryE

The service department has shown great improvement over the last couple of years and we can now get our vehicle back in a reasonable time. Mike goes out of his way to make sure we get what we need done.

Rico always takes care of our service work without having - k.reid6743

Rico always takes care of our service work without having to wait a long time

Awesome Dealership and Salesforce. - jmesser

Awesome Dealership and Salesforce. They got out of their way to help customers even with bad credit. Thank you all.

Curtis Ford & Cory Ford did a sensational job helping me. - aip

Curtis Ford & Cory Ford did a sensational job helping me. 1st Class service. The Best! I am leaving for a 12 hour drive and the light came on to get my oil changed. Without any hesitation, Curtis - Service Manager took me right in and made sure my car was in tip top shape before my road trip. They rotated my tires, checked the car totally and I drove away with a clean shiny car, new windshield wipers, new battery and feeling like the Most Important Person in the World. The Service is beyond amazing and the entire team totally Rock. Thank you Curtis and Team!

Good dealer pre owned have excellent service they - pclaudia7774

Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer

Charley in service was awesome, straight forward and - Stevenk

Charley in service was awesome, straight forward and incredible to work with. Did some things I needed as a courtesy and car back when promised

I have lived in Mount Airy or the surrounding area my - KiaSSX

I have lived in Mount Airy or the surrounding area my whole life and have never visited this dealership in earnest. That is my mistake. Tom Cassera, Joe DeGiorgi, and the overall team were nothing short of professional, honest, and respectful -- words not often linked to automotive dealerships. I bought a used vehicle that was highly sought after both locally and nationally. During and through the sales process, they honored every word they said to me, and delivered a fantastic buying experience -- not to mention an excellent car. I have one additional item that they owe me from a repair perspective, and I am already set up to have it serviced. Century Ford of Mt. Airy has my highest recommendations.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

Shopped local Ford Dealers, Car Buying Services and - Robert

Shopped local Ford Dealers, Car Buying Services and Dealership Internet Departments for several months but couldn’t get any of them to budge on the price to custom order a new 2026 Mustang. We happened to be in Maryland driving past Pohanka Ford and decided to stop in and give them a try. Within 15 minutes our vehicle was ordered, exactly how we wanted it for less than we wanted to spend. No haggling, no worksheets, no addons, no “what do you want your payments to be?”.

Very prompt and courteous service. - Dennis

Very prompt and courteous service. Vehicle was completed and returned as per plan. Great crew! Thank you!

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

Diehl's Ford is one of the best in the region. - Frances

Diehl's Ford is one of the best in the region. The staff are always very friendly and professional. During our visit this time, Mark and Ann were so helpful. We recommand Diehl's Ford to everyone who stops and asks us how we like our Ford Maverick. We tell them to go to Diehl's Ford in Grantsville, MD. We assure them they will not be disappointed with them.

Professional from start to finish. - justinfincity

Professional from start to finish. Everyone was so helpful and treated you like family. Needless to say we will definitely be back to purchase our next vehicle!

Was clean, spacious and staff were attentive and - Kaylen.baldwin

Was clean, spacious and staff were attentive and welcoming. Will was is a great rep and found me a amazing car in my range and that fit me.

Great service. - Jandm.ursiny

Great service. Attentive and efficient to the needs of our new truck. Very much appreciated.

The service was great. - t8270916

The service was great. I scheduled my car for an oil change and multy point inspection on April 22 and the attention I received from Meagan and the staff was unmatched. Thank you!

I had brakes and a water pump repair at Upper Marlboro - Mona Edge

I had brakes and a water pump repair at Upper Marlboro Ford costing $thousands of dollars: I later heard a cracking noise and paid for diagnostics, I thought it was the brakes - Note: The tire was never removed to check, I was told I had a loose motor mount and possibly a bent tire rod. .Dissatisfied with their $1600+ estimate I took the vehicle to another mechanic where he actually removed the tire and found a heavy duty tie wrap lodged in the tire well from the water pump replacement done there. I am looking for another dealership for service on my 4 vehicles.

One big screwup on the finance side you did not send all - jacksorensen1121

One big screwup on the finance side you did not send all information needed for my contract with Ford Motor Credit bought the vehicle on April 6 and still no contract from Ford credit like the vehicle I bought but finance screwed up how long before I get my payment monthly payment book

Today Nov 6,2025, had an appointment for 8:00am , came - Mihaidandara

Today Nov 6,2025, had an appointment for 8:00am , came here, after 1h and 45min off waiting, they didn't even start checking my vehicle, I ended up scheduling another appointment with another ford dealership. Horrible customer service, choose another location, rude and disrespectful.

Was very impressed with the vehicle as displayed on the - mlbzahn

Was very impressed with the vehicle as displayed on the web and even put paperwork in sight unseen. It took an additional 4-1/2 hours to finalize everything. Upon arrival the vehicle was parked in front and ready for a test drive. While you would think knowing we were coming in that morning that they would prep the vehicle to showcase it in the best way, This was not the case. A layer of dust was all over the vehicle, making it difficult to walk and review the vehicle. While I understand that this is a used vehicle the passenger door was missing its lock actuator. (Dealer promised to order and install) The mirrors needed to be swapped out, because one didn’t work. The middle rear brake light was broken but operational. (Dealer promised to order and install) The rear door rubbed and made noise when opening, until I adjusted the door. The passenger windows glass is scratched, along with the trim. Again I understand it’s a used vehicle! The Carfax is clean but the front lights have scratches that are consistent with damage from an accident, which I am going to have to replace. There was no movement on the price and I left $600 on the table with my trade. While some will say that’s my fault you are correct. But the vehicle was not purchase ready. Which was disappointing. This is my 2nd used vehicle purchase and I should have done a better job reviewing the vehicle. I don’t regret the purchase. Just feel that with the items we have found after taking it home, that the price should have been adjusted to accommodate these out of pocket expenses.

Devin’s Mills at Hagerstown Ford is the best. - Hmrun01

Devin’s Mills at Hagerstown Ford is the best. Very helpful and courtesy. Very knowledgeable of products and services

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

Bottom line up front: Expect the bare minimum required - jknudsen05

Bottom line up front: Expect the bare minimum required by contract or law with sub par customer service. Poor experience with DARCARS in Lanham, Maryland and with national Ford Customer Service. Background: I brought my Ford in for transmissions problems covered by extended warranty. The service department did not correctly diagnose all the issues on the first or even second try. On the third try they finally fixed the transmission. I was not provided a loner and only received the bare minimum required rental assistance of 10 days, even though they had my car for 6 weeks (Ford logistics couldn’t move parts quickly), through Thanksgiving, Christmas and New Years. To top it off, I had to move to my new work assignment in Florida while they still had my car. I had to fly back 2 weeks after moving to pick up my car and drive it back down. I’m a single car household so I had to get a rental for the majority of this time…I’m out a few thousand extra dollars in rental fees and flights now because their service department couldn’t fix my car on the first or even second try. And to top it off, even to get the $350 for the 10 days of rental assistance it took them two and a half months to get that to me. I wasn’t expecting 100% coverage of these expenses, but even an attempt at extra coverage would have shown some ownership for their service quality and some compassion/empathy for my situation. I have been a lifelong Ford owner and now I’m questioning why I would want to continue to do business with this organization at any level.

Very responsive when they want you to buy a car. - Bnoyes

Very responsive when they want you to buy a car. Found damage on my new truck and reported to my salesperson Immediately. Was told he will talk to his manager and get it squared away. That was September. We are now in the middle of March. I’ve contacted Jonathan at least 4 times a month for the past 7 months and get told “waiting on my manager.” 7 months of waiting on an answer and counting. I emailed the general manager a few times with no response, but I get all of his automatic advertisement emails.

Extending my thanks to Joe Porter and his team at Bob - Mike B

Extending my thanks to Joe Porter and his team at Bob Bell Ford (used car dept). I had a completely hassle-free process today when I went in to purchase a pre owned Hyundai Veloster. I'm thrilled with my purchase. From not getting a gazillion phone calls from the dealership to feeling heard and understood every step through the deal, I can say it couldn't have gone any better. If you're in the market for a pre owned vehicle, ask for Joe. Thanks again guys.

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.