1,934 Illinois SRT Service Centers

They got me right in for servicing. - Classic

They got me right in for servicing. Staff was friendly and kept me informed throughout the process. Waiting room was comfortable. They sent me home with a newly washed car.

Service team was excellent! - bejster23

Service team was excellent! Great communication and quick turnaround to get me back on the road.

Ed Sanders and the rest of the crew is wonderful, I have - Wendy Cotton

Ed Sanders and the rest of the crew is wonderful, I have only had great experiences with everyone.

Chris in service and Tarek in sales were fantastic! - Chris Hoelscher

Chris in service and Tarek in sales were fantastic! Both men were extremely helpful and kind. They made me feel like a valued customer. They explored all options for both service and sales. As a woman, I am always afraid that my lack of automotive knowledge might be exploited. Definitely NOT THE CASE here. Chris and Tarek worked to find me the best value in the service and sales departments respectively. Eddie in finance was also extremely personable and kind. I will be a loyal customer of Honda of Joliet for many years!

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

Mark Merino in the Service Department was very pleasant, - saved61

Mark Merino in the Service Department was very pleasant, curious, and helpful. He even assisted my son in helping me. Making sure we understood. I think he was exceptional. Nicki, of the Service Department also had a very pleasant attitude. As a senior you don’t always get this kind of courtesy, attention, or service. The transporters were great, Michael and Jamal. Service from the cashiers was pleasant. It was most refreshing to go somewhere feeling distressed knowing you’re going to probably spend a chunk of money, where it appeared that everyone actually cared. Thank you and God bless you all. Ms. Riley

Kept in touch during repairs and I liked that they washed - Loretaklopp

Kept in touch during repairs and I liked that they washed my car before returning it to me.

The best of the best ! - georgewfine

The best of the best ! Excellent communication. Excellent service. Top quality workmanship. Always a pleasant experience. Keep up the great work ! Thank you so very much ❤️.

Service was very good especially considering the - Jonathan

Service was very good especially considering the circumstances I was in. Daniel was very helpful.

I work with Bri at this dealership and have been very - baallen79

I work with Bri at this dealership and have been very satisfied with my service. It’s easy to make appointments online. Today I was promptly greeted by Bri She was very professional and personable. My car was properly serviced in a fair amount of time.

Always kind and ready to help and service. - papa2101957

Always kind and ready to help and service. Nizar (salesman) and Keith (service) are great to deal with. Each time I come we're always treated with courtesy.

I own a new 2024 Seltos, bought at another Kia dealer. - jeffrey.gvsc

I own a new 2024 Seltos, bought at another Kia dealer. within 800 miles I picked up a nail and a tire went flat. For me this was an emergency, because I was taking a trip and did not want to run the highway on the spare. It was late in the work day, but Pedro Mata, understood my circumstance and allowed me to bring my car in for tire repair / replacement. I was really surprised at how "out-of-the-way" accommodating Pedro was. I am deeply grateful for that kind if service to a Kia owner who bought from a competitor. Pedro's excellent service and spirit toward me has won Berwyn Kia a new customer. Thank you Pedro.

Ray was an excellent and knowledgeable person. His... - robthomp3

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him!

Great employees and great service! Everyone took great... - Lily7993

Great employees and great service! Everyone took great care of my car and I appreciated that. We were able to find out what the issue was finally.

Great job. - rldesmondjr

Great job. Fast efficient. They solved the problem immediately very grateful. Really appreciate all the help.

Randy Celaya made buying our first Jeep easy and fun. - Sey7547

Randy Celaya made buying our first Jeep easy and fun. Truly the best car buying experience we’ve ever had. He made sure we got exactly what we wanted, filled out paperwork in advance to expedite the process, stayed in touch, and ushered both us and our new vehicle through each step of the way. So caring and personable we feel like we’ve made a new friend. Our third vehicle from this dealership. Outstanding service across the board.

Service above and beyond! - Shari

We bought our vehicle with Anderson Nissan Mazda and decided to try the service there as well. I am so glad we did as the customer service we received was exceptional! On one occasion, my husband and I were 600 plus miles away and were having issues with our vehicle. I called service and spoke to Tyler who asked me a series of questions in response to what our issue was. He was able to give me information that set my mind at ease that what was happening would be very unlikely to cause problems on our trip back to IL. Upon our return to IL, we got the vehicle in and the issue turned out to be exactly what Tyler expected. Thankfully, just as he anticipated, it caused us no concerns on the way home. In addition, each time I set an appointment for service via the phone (basic maintenance and a recall) and each time I was at the dealership for service, Tyler was always friendly, kind and respectful. My husband and I have since moved from IL and oh how I wish we could have brought the Anderson Nissan Mazda staff with us! We truly appreciate the great service we got from this dealership. I would highly recommend them!

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

Consistently great - shakingthrough

We keep returning here because the service it excellent in every respect. Easy scheduling, thorough explanations, quick service, and nice lounge. Easy access. Highly recommend.

No Tuesday I brought a Audi Q5 and my sales person was - Sisterjanet224

No Tuesday I brought a Audi Q5 and my sales person was Zain Mirza he was thoughtful, patient and courteous over the years I have purchased many cars, but I must say this is the most pleasant car buying experience I’ve ever had zing took the time to go over every little detail of the car and finance I drove away very happy person,having say that I intend on tell all my friends and family if your looking for a great no haggling car buying experience go to Audi Morton Grove and ask for Zain,I promise you won’t be disappointed

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

I needed a small touch up to my car. - a4littlemen

I needed a small touch up to my car. When they found out how far I lived from the dealership, rather than schedule an appointment, they called a technician from a different dealership to come and fix it! I very much appreciate the effort by the manager and technician towards my satisfaction.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

I always love my experience at Walsh Toyota. I love... - d.weinrich

I always love my experience at Walsh Toyota. I love buying my cars and having them receive their regular maintenance and other services at Walsh Toyota. Katie, Sue, Mike, Jim, Mike S. and so many others are knowledgeable, helpful, courteous, and generous. They go above and beyond with their smiles, kind words and thoughtfulness. My Walsh Toyota experience, whatever it may be, is surely to be one of joy. Thanks.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.