Derek Cogdill
Service Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
Born and raised in Crystal Lake, currently raising my family here. Passionate about the area and everything we have to offer!
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
17 yrs, 10 mos
Specialties & Trainings
BMW
Mazda
20 Reviews
Write a Review20 Reviews of Derek Cogdill
September 19, 2024
To make it very simple, in this dealership you feel like family. Customer service is their top priority, from sales to service. family. Customer service is their top priority, from sales to service. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Michelle Canova, Nico Ghiselli, Mike Schwarz, Devon Stovall
September 18, 2024
Excellent customer service and one of the best sales rep in the area. She comes highly recommended. in the area. She comes highly recommended. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Michelle Canova, James Orton, Nico Ghiselli, Mike Schwarz, Devon Stovall , Kyle Jensen
September 13, 2024
I have bought a few cars here, it is a great place to do business and to get service. Everyone is so friendly and helpful! I had been looking for a new car and had decided on a BMW X5 xDrive 50e. But I hav business and to get service. Everyone is so friendly and helpful! I had been looking for a new car and had decided on a BMW X5 xDrive 50e. But I have never seen one built the way I wanted. So, needed to be a custom order. There was a vehicle pre-production that I could customize. Then I got very sick and had to be hospitalized. After about 2 weeks in the hospital, I got to go home. The dealership had held my slot and a few days later I got to order my car, exactly how I wanted it. I worked with my salesman James Orton, then on design with Devon Stovall (I knew the interior color) he suggested a different paint Blue Ridge Mountain Metallic, wow, it is great! Tartufo Extended Merino Leather. We got the car ordered, and with the GM Dan Brozowski got a great price and trade in. When the car got to the dealership they prepped it and had to wait a few days for my doctor to clear me to drive. I test drove the X5 (tested other models, not a 50e). Decided to get the dealer to put on ceramic coat over the paint (looks awesome and water sheets right off). Added tire and wheel warranty (glad I did, after 11 days of owning got a nail in the tire and ruined it, replaced $0 out of pocket) as well as windshield and extended warranty. Dan got the price out the door where I wanted to be. So much on this vehicle training with Devon and James was much needed, as well as a couple of calls with questions. Bottom line, I have owned 30 cars, this was the best purchasing experience ever, including working with the Business Manager Mike Schwarz (this is where I get hung up with dealers), Mike is a car guy and so easy to work with. and from past experience Service Manager Derek Cogdill and his staff have always been friendly, and get the job done right. I recommend BMW and Mazda of Crystal Lake 1000% I will continue to recommend them to my family and friends. More
Other Employees Tagged: Dan Brzozowski, Michelle Canova, James Orton, Mike Schwarz, Devon Stovall , See review
June 07, 2024
Probably the main reason I stayed with BMW is that I like and trust the dealer and James Orton. and trust the dealer and James Orton. More
Other Employees Tagged: James Orton
April 29, 2024
BMW of Crystal Lake offers an exceptional automotive experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the bar high for automotive excellence. A special thanks to Michelle and Dan! More
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Mike Schwarz
March 31, 2023
This dealership continues to do amazing things. From sales to service, they have gone above and beyond. From sales to service, they have gone above and beyond. More
Other Employees Tagged: Heather Liautaud, Dan Brzozowski, Michelle Canova, Mike Schwarz, Devon Stovall , Ralph Sidorowicz
March 23, 2023
We recently leased our third BMW from BMW of Crystal Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Lake, IL. Our whole experience with the car leasing process was incredible from start to finish because of the professionals who work there. Our Client Advisor, Michelle Canova, is personable, experienced, and clearly knowledgeable about BMWs. In fact, she is a certified “BMW Genius.” She is perfection in the whole car buying or leasing process. The Sales Manager, Heather, clearly explained the details of the contract and thoroughly answered any questions that we had. Any time that we have our cars in for service, we have never had an unpleasant experience. The service people are courteous, knowledgeable, and clearly explain the service details. One of the details that they do that we particularly like is the follow up after the service. Not only does it address any issues that might have arisen, but it gives us a chance to say thank you personally to the service personnel. More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Dan Brzozowski, Michelle Canova, Mike Schwarz
August 02, 2022
Overall a great experience - Dominic Krisky really went above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and e above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and easy to work with. Several members of our family have purchased cars at this dealership all with very positive feedback to all! The entire team at the Crystal Lake BMW dealership were very friendly yet professional. Would highly recommend this dealership to anyone in the market for a new or used BMW. More
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Mike Schwarz , Dominic Krisky, Katie Spencer
June 03, 2022
Challenging time to buy a vehicle right now but Anderson BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hand BMW and “Ralph” made it a great experience! Professionalism, courtesy and patience with our decision introduced us to a great dealership. Would, hands down, recommend to a family or friend. Thank you. More
Other Employees Tagged: Devon Stovall , Ralph Sidorowicz
February 02, 2022
Ralph was so helpful and determined to get me into the car I wanted! He spent time listening to my situation and was very honest and determined to get me a great deal. Highly recommend Ralph if you are lo car I wanted! He spent time listening to my situation and was very honest and determined to get me a great deal. Highly recommend Ralph if you are looking for that personal experience. More
Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz