104 Illinois Lincoln Service Centers

Been going there for thirty years and and have a 2009 - atthezoo

Been going there for thirty years and and have a 2009 ranger and a 2013 fusion and keep them in good condition. Service is $$$ but they always fix it right.

Very friendly and asked before doing anything extra. - nancymcgee15

Very friendly and asked before doing anything extra. Clean and quiet place to wait. Relaxing atmosphere

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Hello all I have my SUV back and I could not be more - shimorgan8

Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !!

The experience was great. - llinke

The experience was great. The technician was attentive and friendly. The work was done in a timely manner.

On time, great communication! - cduppler

On time, great communication! I would highly recommend and we will be using them again.

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

Great service and very nice faciity - Chicago Bob

Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.

Josh was very prompt. - Schneidja

Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.

The sales team is great. - WilliamDAbed

The sales team is great. Some things about servicing my vehicle I don't understand. I've had two things that needed fixing. It shouldn't because even though it's a 2024. Still is a new vehicle, shouldn't have to be back again in for another problem.

Even though I had no appointment, they were quick to get - johncarl

Even though I had no appointment, they were quick to get my car in for service. The service people were helpful and friendly. The coffee's good too. Thanks

Service seems to be improving, a few years ago I was - Corsonr

Service seems to be improving, a few years ago I was ready to not go back, now things seem to be better.

We took our car into green mazda on dec 5th of 2024. - mystcjohn

We took our car into green mazda on dec 5th of 2024. we just got it back today. We took it in for a traction control sensor code. They returned the car to us 3 times saying it was fixed, and every single time it still had the same code on it. All in all they were paid almost $10k from us and our car warranty, and only at the end did they tell us that the transmission (which was fine when we took it in) was the problem and it would be another $11,000 to fix. So our car has the same problem it had when we took it in, and our car warranty wont cover any more repairs now. When we complained we were asked to leave and told multiple times that it was normal to give the car back with the same code on it THREE TIMES. They returned the car to us with the steering wheel 90 degrees off, and told us that it was that way when we dropped it off, because they hadnt touched the steering. only later did they acknowledge that when they completely disassembled the front of our car to replace the timing chain (which was not what we took it in for and was not a problem, but was a nice pricy $3500 in labor for them that was paid by our warranty) that they DID detach the steering column and didnt check it when they reattached it. Do not go here. they gaslight women (my wife was told multiple times that things that the car was fine, even though it wasnt) and it wasnt until i, "the man" got involved that they listened and diagnosed the actual problem we had taken it in for. Mike, the service manager and Ron, the "paperwork guy" will lie and tell you whatever they think they can get away with, and theyve been doing it long enough to make it sound convincing. Will never do business with them again.

The service department is great! - Mrsyrdiva2

The service department is great! The people there were very helpful and friendly!! Good experience!!

Very professional. - Jerry Cox

I have purchased 3 vehicles from this dealer. They have always been very professional,both sales and service. The service department is second to none! Service is on time and properly done. Very satisfactory.

Jay and his crew in the service department go the extra - CLowery

Jay and his crew in the service department go the extra mile! Everything is excellent and if not, they will make sure it is. One of the best if not The Best service departments in the country.

Buss Ford Service Sucks! - cfgorman

Buss Ford Service Sucks!!! Service Advisor does not communicate. I brought my car in for a warranty repair on Friday 9/6. . No word from advisor regarding status until 4:00 via at text that the car would not be ready until Monday 9/9. On 9/9 I texted the advisor asking for a reply and confirmation that I did not want the cabin filter repair hinges replaced as he texted me the dash need to be pulled. I called at noon and was told the car would be ready by close of business. When asked what that meant he told me 5:00. At 4:00 PM I was at the dealership only to find my car dashboard, seats and all electronics were on the floor. The advisor was going to call me later in the day to tell me it was delayed. He could not and would not give specifics as to the nature of the repair and time to resolve. THIS DEALERSHIP SERVICE DEPARTMENT SUCKS !!!! Advisor is Derrick, service manager came out to talk but could not explain poor communications.

Had to have my 2015 Ford Fusion towed in for recall work. - Agiovenco04

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!