1,934 Illinois CODA Service Centers

Really disappointed in the service department's attention - Steve & Cathy

Really disappointed in the service department's attention to detail and unwillingness to be proactive troubleshooting electrical problems. They are very quick to try and sell you tires, wiper blades and common maintenance, but not to listen or diagnose. My wife explained issues she is having with a Santa Fe and went on two occasions, taking time off work to do so, just to have them say oh they didn't understand or they made an appointment and didn't know what they needed to do. you'll have to come back another time. I bought my first Hyundai here, and had recent service on another car but they're losing the opportunity to sell me anything else or have me come in for service. I bought an extended warranty with my car, as I always do, and I would expect them to take a few extra minutes or be a little more concerned with taking care of a customer who drops $3000 to $4,000 on a warranty to ensure they won't have any problem getting paid with bumper-to-bumper issues. They will take the time to rinse your already clean car in their dirty reused water car wash and leave it full of spots. I'm sure the Hyundai Rep. won't be pleased with our report but we will be calling him anyway.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

I stopped by for a quick oil change. They got my car... - khloe

I stopped by for a quick oil change. They got my car right in. The service was quick. The waiting room was comfortable. I will be back.

Quality Service - graychevy

My Service Advisor Jeff Weber and the entire service team (Dan) are always helpful on the phone and in person. I have needed to bring my vehicle in for a few days and have helped to provide transportation by shuttle or loaner car each time. If you want experience a service place that cares about the customer, then come to this dealership.

Very nice dealership, clean, organized and they take care - CJDEMORY@SBCGLOBAL.NET

Very nice dealership, clean, organized and they take care of you Go the extra distance to make things go well!

Service rep Mac McElroy was the best. - fcampbelljr

Service rep Mac McElroy was the best. I had been informed before my visit that I would have to leave the car overnight and Mac was very thorough in explaining all the details of that multi day service. He was thorough and communicated with me throughout the process. Service was completed on time and the car was immaculate when I picked it up. I highly recommend you ask for Mac when you take your vehicle to Jennings for service.

Good service - Megan Q

Although I bought at the other dealership on a day that Kris was off, I wanted to thank him for taking the time to show me around and a couple of cars. Kind guy

Scott been a very nice person to work with and fix any - mr.atieh1997

Scott been a very nice person to work with and fix any problems in my car, he knows a lot about prices and parts

hi 5 5 5 Absolutely wonderful experience. - CMDonahue

hi 5 5 5 Absolutely wonderful experience. Very helpful and professional. Exactly how a vehicle service department should be.

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

Lee is THE reason Knauz propers. - LJH

Lee is THE reason Knauz propers. From start to finish Lee, is courteous professional attentive and indeed is a shining example of The Golden Rule. Lee checked in with me, making sure I was aware of the progress and time remaining for my appointment. I give my highest 5 Star recommendation and please give Lee Brownstein a raise! Lynn Hughes 2021 Discovery Sport

Met Kevin, a customer service driver while attending a - C.Estelle

Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles

Good & Patient. Especially 1 from Service Team: Aaron Naas - Sridhar Gundla

I bought 2018 Land Rover Range Rover Evoque SE Premium exactly a year back. Negotiable and matched me with the best price in the market, thanks to Mr. Phil(GM) and Mr. Aaron Jones(Sales Prof). I have sent my car for service 3 times in the last year and had the best experience all 3 times. Aaron Naas, who leads service dept I guess. He has lots of patience and really took good care of my car. Always happy to speak to him and explain my issues. If I wasnt getting something, he explains again with patience and make sure I'm okay with it. Good dealers and also who has a great service team. Thank you:)

I was able to get a service appointment within a couple - nikmicky

I was able to get a service appointment within a couple days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. I'll be back for my next services.

Great service and very nice faciity - Chicago Bob

Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.

I have been purchasing and servicing Mercedes Benz - dschaffer

I have been purchasing and servicing Mercedes Benz automobiles at Loeber Motors for 26 years. Loever Motors has been consistent professional, responsive and cost-effective. I cannot recommend Loeber too highly!

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Oil Change on my 2003 MX-5 - JMVERSON

I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes.

Everything was good was good people were nice they - patricaroberts73

Everything was good was good people were nice they explained everything to me wat was he going on with the car I will always rate them very highly I appreciate them always taking me I.

--Sylvia Drwila of Motor Werks of Barrington pays - Raphael

--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates.

Great dealership! - Vinny Maslarski

Great dealership! I'm extremely satisfied with the service provided to my car.My service assistant is Josephine and I very much appreciate her competence and care for my S 580.

Daniel Gallaher was my service advisor. - angelemeans

Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.

I had the wonderful experience of taking my car in today - dibb333

I had the wonderful experience of taking my car in today and was met by a wonderful service advisor---Erik Gonzales. He was so very helpful and patient and went through and answered all my questions. He was outstanding and I found that the whole service department was great including Lisa at the cashier counter. It was a pleasure going to the service department and gives me great comfort that I can count on the department for all my car services! Dale Kane

Had to have a tire replaced on my new car, Noel Barcelona - GR

Had to have a tire replaced on my new car, Noel Barcelona in service took care of me and addressed all my concerns and got my car in and out in a timely matter.