Amber Straubing

Friendly helpful and supportive staff that always make sure that my needs are met. And I’m completely satisfied. sure that my needs are met. And I’m completely satisfied. More

by CHERYLMCCLELLAN87 Verified Customer Verified Customer

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I usually have a good experience with Kelly Nissan. However, this time communication should've been better. My car was there for 3 weeks and I had to eventually come up to be told oh the parts came in However, this time communication should've been better. My car was there for 3 weeks and I had to eventually come up to be told oh the parts came in and we are working on it. I feel like I should've been called more and briefed on the situation. There were times I had to call back because nobody had answers or Amber didn't return my call for an unknown reason on my end. More

by VERONICAJOHNSON07 Verified Customer Verified Customer

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Customer service was good. She went above and beyond to assist me with some questions I had She went above and beyond to assist me with some questions I had More

by ANITALAWSON36 Verified Customer Verified Customer

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Service was okay. I had to remind my request to have back door lifters assessed and quote provided. Of course it came back high in cost. Last time I paid a fortune for I had to remind my request to have back door lifters assessed and quote provided. Of course it came back high in cost. Last time I paid a fortune for the leaking skyline sealer, but leaking still occurs so I'm feeling insecure with having the work done here More

by JEWELS4GOD Verified Customer Verified Customer

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Great professional and fast. I was in and out with everything shown to me , videos pics I was in and out with everything shown to me , videos pics More

by meximus1 Verified Customer Verified Customer

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First time there very clean and everyone was nice. The service was great, the wait time was long. The service was great, the wait time was long. More

by dfreeman993 Verified Customer Verified Customer

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Great Service! I like the video summary sent to my email, and the free car wash. I like the video summary sent to my email, and the free car wash. More

by shantaspencer Verified Customer Verified Customer

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everything was explained to me. all service was well done. I was kept informed about what was being done. nice car wash. all service was well done. I was kept informed about what was being done. nice car wash. More

by MAR49TRI Verified Customer Verified Customer

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All though service was decent this time around, they never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. More

by paulpoll2000 Verified Customer Verified Customer

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Always thorough and timely. I appreciate the customer service as well. I will come back. I appreciate the customer service as well. I will come back. More

by sitoriat93 Verified Customer Verified Customer

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