92 Illinois GMC Dealers

As always the dealership does a fine job of communicating - tjbisaillon

As always the dealership does a fine job of communicating with the customer. Oil change and tire rotation was complete in 45 minutes. Thank you Driscoll Motors

Brandon and Kyle went above and beyond to make sure that - eggemeyer

Brandon and Kyle went above and beyond to make sure that I was able to drive out the same day with a great vehicle. Even with a poor trade in they were able to make sure I got the best deal. I will definitely work with them again. Great customer service and a wonderful experience.

Nick Acree is awesome! - purplebutterfly1975

Nick Acree is awesome!! He worked out the best deal so I could get my car. If you need a car go to him!!!

After having had a disappointing experience at a - BRI-TAN-NUG

After having had a disappointing experience at a different car dealer, we headed to Napleton with low expectations. Our salesman Justin greeted us and showed us to a car we requested to see. He could not have been more helpful and personable. It ended up being a rather enjoyable experience. He was knowledgeable and very kind. He put no pressure on us whatsoever and answered all of our questions with ease. We transitioned to the financial office to meet with Alex. Although it's always painful to spend large amounts of money, the transaction went smoothly. It was evident Alex was knowledgeable and fair. Both gentlemen also stayed an hour past closing time to help us get the deal done. It was a positive experience and I would definitely recommend buying a car from Justin. Next time I am in the market, I will definitely go back to him.

Excellent experience overall. - Russellstuart

Excellent experience overall. This was extremely difficult electrical issue and the team worked through it to a positive outcome. Very impressed!

What a great experience at Laura! - wagmanallday

What a great experience at Laura! Started back in late September when I was connected with Jacob Knapp, Sales Advisor. He and I started looking at trucks in stock and I told him I would be ready to buy in early November. Did not deter Jacob, he stayed in touch, sending me trucks as they arrived, and overall just contacted on my next move. Fantastic! Once we settled on my trade, I selected at AT4X AEV that was in stock and I cannot even begin to do justice to how easy things went from there. From the constant communication on the deal, the arrival greeting to the most impressive dealership operation I have ever witnessed, to meeting Jacob and his professionalism, to Cory in Finance who knocked it out the park in under 10 minutes, and wrapped it up with my new ride. I drove 9 hours for this experience, and I'd do it again and again! Cannot stress enough how good of a job Jacob Knapp did on my deal! Thank you all from Ownership and Management to the folks in the "get ready" department, A+++

Grayson and the other personnel at Lou Bachrodt Auto Mall - Gloria

Grayson and the other personnel at Lou Bachrodt Auto Mall in Rockford, Illinois, were very helpful and made my car buying experience easy. I purchased a 2025 Buick Encore GX and I just love it!! I would definitely recommend the Lou Bachrodt Auto Mall and the salesman, Grayson. He made me feel very at ease and comfortable. I am very happy with my purchase and the help I received.

Great service and staff were able to get me in early. - Jason

Great service and staff were able to get me in early. Would recommend Yemm to anyone.

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Today my wife and I had a great buying experience at - 2277ltmason

Today my wife and I had a great buying experience at Lighthouse. We have never had so easy of a auto purchase before. Our salesman Keith Edelman was outstanding. The whole group at this dealership was very kind and courteous. We highly recommend this place to everyone. Larry and Sherry Mason

Erik was a great salesman to work with at United in - Lakejax

Erik was a great salesman to work with at United in Jacksonville,IL. Smooth transaction with the purchase of our new Envision! Will recommend him to friends and family

I had a great experience with having them fix the problem - laural

I had a great experience with having them fix the problem i was having with my car.

Normally good service. - Jim.demay

Normally good service. Rick and Mary are the two people I trust. Otherwise would go elsewhere. Scheduled service today was done quickly. Unfortunately an issue with the air circulation system was not fixed and requires making a second appointment. Not happy about that.

I appreciate how Todd looked out for me so that I was - SheilaEctor67

I appreciate how Todd looked out for me so that I was able to use my Buick rewards.

Great experience buying my new truck from Napleton in - Tim

Great experience buying my new truck from Napleton in Crystal Lake. Mike Bell did a great job and he was very honest and easy to work with.

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Brayden and the staff were very pleasant to work with. - Cmann

Brayden and the staff were very pleasant to work with. We would do business with them again!

Bring is the salesman to see for a new car or used car - rhx2

Bring is the salesman to see for a new car or used car good man.

Bought a used Nissan Frontier, they put a new battery in. - scotflyboy

Bought a used Nissan Frontier, they put a new battery in. Found out later it was the wrong one, and they used electric tape instead of replacing a bad coroded cable. Paperwork screwed up, they didn't properly outline my trade in for the title application. Lost credit for my trade with Missouri sales tax. Only 1 key, waited until delivery to tell me. Bought the truck with cash, and they were rude about that. They tried to make me pay my Missouri sales tax upfront, which I shouldn't have to when I don't have a loan. Waited FOREVER for paperwork, and then they tried to cram a warranty on me that was almost as much as the truck I bought. The whole place seemed slimy. And they have sales reps that are barely out of high school! One wonders why they can't get seasoned professionals in the car biz to work here. My advice... stay far, far away. They crammed Nitrofill add on to the price, and the price sheet as covered by the sales manager was confusing as could be. They try to confuse you, hide in extras that aren't shown on the website, and then do everything possible to slam warranties and more add ons in the finance office. BTW, the sales girl, Addison was nice. Can't say the same for the others who work there and run the place.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Chris and the boys at S&K were super straight forward and - stelford50

Chris and the boys at S&K were super straight forward and easy to work with!

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

Bailin is AWESOME! - Patti Hansen

Bailin is AWESOME!! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head!

I took my 2019 Colorado to Serra GMC for an oil change - BillM

I took my 2019 Colorado to Serra GMC for an oil change that took two hours and also had the cabin filter replace big mistake. Slowest service I have ever seen and staff was rude as xxxx. I asked you the owner of Serra and they told me they had no clue who they were working for they lied to me but after demanding I was given a name of Ben. Called spoke with a very nice lady she took all my information and number so Ben could call me back. I strongly suggest you avoid Serra GMC service unless you enjoy throwing hard earned money away for BAD service, and employees that will bold face lie to your face. I will go back to Sullivan Park Hill from now on. No one wanted to be honest so I can only image how they are not honest when it comes to your vehicle and doing work that is. not needed to make a bigger commission. I also asked two sales people they were also rude as the others and would not give me the owners name. The should remove the picture of Mr Serra on the wall they are all making him look really bad. Lets see if I get a call back.

Howard Lindstrom 2017 GMC Sierra Truck Purchase. - howardlindstrom

Sam Ferrille always makes my visit very injoyable. He has great knowledge Of both products I've purchased from the Bachrodt store. Sam was very helpful going over and explaining all the options. I would recommend Sam for all my friends. I have dealt with this dealer ship over 15 years.

Just bought my 2017 Dodge Journey from Adam Hosick and I - edwardsray

Just bought my 2017 Dodge Journey from Adam Hosick and I love my vehicle, plus I love the fact they worked with me on price and their were no high pressure sales tactics to buy add ons. I will definitely be sending everyone I know there, and buying there again in the future.

As usual Tony was a huge help to us with our purchase of - eajoiner1

As usual Tony was a huge help to us with our purchase of our Blazer. Also, Mike in finance was great.

Best Buying Experience Ever! - Paula Green

Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!