18 Illinois BMW Dealers

Outstanding service experience as always. - BCH001

Outstanding service experience as always. Incredibly attentive staff and team, very transparent and helpful and excellent communication.

Great support and communication with the staff. - bri.l.wilson

Great support and communication with the staff. Couldn't be more pleased with my vehicle and the process.

Michelle was trustworthy and made the process easy - joeyc

Michelle was trustworthy and made the process easy without any pressure. She listened to my needs and provided options that fit my wish list and fit my budget. I appreciated the quick and clear communication throughout the buying process. The final price was exactly as negotiated, with no last-minute surprises. Overall, it was a quick and painless experience; I would highly recommend Michelle and this dealership!"

It was a real pleasure working with Sam Picchietti. - dmurphy

It was a real pleasure working with Sam Picchietti. His no pressure approach and knowledge of the product he is selling is second to none.

I bought a pre-owned Mini from this dealership. - mmanchan

I bought a pre-owned Mini from this dealership. I got the information quickly after I made the initial contact. It took a little bit to actually see the vehicle from when I first inquired but it was being detailed. Once after seeing the vehicle, the Dealership and Z worked to earn my business. Appreciate the positive experience.

Excellent Services and hospitality, I recommend this - EYAD Izar

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot

Ray was my salesman and I couldn't be happier with the - rhalper

Ray was my salesman and I couldn't be happier with the way he handled the sale. He accommodated me in every way possible and mad an ordinarily painful afternoon a pleasant one. Everyone involved including the Lady who worked with e in the finance department did a fine job.

Bruce Spencer has made both of our vehicle purchases so - gwood

Bruce Spencer has made both of our vehicle purchases so easy. He is patient, very knowledgeable, and an absolute pleasure to work with.

Been looking for a SUV for a couple of days and after - matspo

Been looking for a SUV for a couple of days and after dealing with a bunch of morons who didn't know a key fob from a floor mat ,Barb was a breath of fresh air. She knew and showed us every thing about the car, the warranty and the inspection . Even put some gas in it. After purchase she went out and set up phone and OnStar pairing for us. Very pleased.

My salesman Harrison was great to work with. - Don

My salesman Harrison was great to work with. He took care of all my needs.

After having a terrible 4+ hour experience at another - Chris_L

After having a terrible 4+ hour experience at another dealership, I had the pleasure of working with Jason Neagu at Perillo BMW. After a few quick emails discussing price, I made a same-day appointment. I drove away in a new (to me) car in about an hour and a half. Jason was professional and friendly. It was the most low-pressure car-buying experience I'd ever had. In the previous emails, I explained that I did not want any extras. He respected that completely. Sebastian in the finance office was also very quick and did not pressure me into any additional add-ons. Everything was explained to me clearly and the numbers we agreed to before my arrival were the same numbers on the final purchase order. I would not hesitate to recommend Jason Neagu to family and friends in the market for a car!

Excellent customer service experience and professional - Jean

Excellent customer service experience and professional interaction from my Elmhurst BMW Team with my recent BMW purchase. As a return BMW customer, I must say that my experience at Elmhurst BWM was great. My salesperson, Joe Svoboda, went above and beyond to make my car purchase a positive experience. He was professional & friendly, taking the time with me to make my best car purchase. I highly recommend Joe Svoboda!

Let me start by saying this: if there were a gold - angelorreed

Let me start by saying this: if there were a gold standard for automotive service, Matt Page and Josh Paez at BMW would be the blueprint. I’ve been to multiple BMW dealerships over the years, and none even come close to the level of care, professionalism, and dedication I’ve experienced here. Matt Page, the service manager, is nothing short of phenomenal. He runs the service department like a well-oiled machine, but what truly sets him apart is how much he genuinely cares about his customers. You’re not just a number to him—he makes sure you feel heard, respected, and taken care of every single time. And then there’s Josh Paez—my go-to service advisor and an absolute rock star. He’s sharp, responsive, and always one step ahead. Whether it’s a routine service or something more complex, he keeps me informed and at ease throughout the entire process. I trust him implicitly with my car, and that says a lot. Together, Matt Page and Josh Paez have created something rare in the automotive world: a place where excellence isn’t just expected—it’s the norm. This isn’t just the best BMW service center I’ve been to. It’s the best dealership experience I’ve ever had, period. If you want to experience what true customer care feels like, go see Matt Page and Josh Paez. They don’t just raise the bar—they are the bar.

Our salesperson, Roman, was excellent, and Dan was great - Brian-Crystal Lake, IL

Our salesperson, Roman, was excellent, and Dan was great to deal with, as well. I couldn’t be more satisfied with my experience, and with my new vehicle!

Rarely if ever do I write an on-line review, but a few - Bill Campbell

Rarely if ever do I write an on-line review, but a few weeks ago I encountered a company that deserves much praise, namely Newbold BMW of O’Fallon, IL, near St. Louis. For some time, I had been in the market for a late model Mazda MX-5 (or Miata), and after contacting several dealerships, I found that Newbold had one in my price range. My first contact with Newbold was on line, and I asked for an “out-the-door” price for the car. Almost immediately I received a reply from salesman Joseph Krick which was both responsive to my query as well as honest. By honest, I mean there were no “add-ons” that raised the price beyond the advertised price, which is unfortunately the practice of several dealers I spoke to. Mr. Krick’s e-mail was polite and not at all pushy, Perhaps a week later, I contacted Mr. Krick with my “asks,” namely (1) to deliver the car to my house (about two hours north of them), (2) to have the car inspected (at my cost, of course), and (3) to take the price down a little. Again, to my surprise, Mr. Krick answered ALL my “asks” to my complete satisfaction. The car passed inspection with nothing noted as problematic, and when we agreed on a price, Mr. Krick personally had the car delivered to my home by a dealership detail man. Another happy surprise was seeing that Mr. Krick had not just ordered but even installed my new license plates on the car. Mr. Krick told me he started out in car sales with Rolls Royce, and he certainly made me feel like royalty even with my relatively small purchase. This is a commendation both to Mr. Krick as a human being and professional, and also to Newbold for keeping him on staff. If I ever go looking again for a car, I will certainly contact Mr. Krick and Newbold before I make a purchase. Their honesty, sense of fair play, and willingness to accommodate is way beyond the norm and, in my mind, sets them apart. Accordingly, I take this opportunity to publicly thank them and to commend them to anyone in the market.

Efficient, friendly service. I had left my car at the... - HappyHonda

Efficient, friendly service. I had left my car at the dealership and was texted about a couple of additional services that were recommended along with their costs. Very helpful. I then called and asked a couple questions before giving my approval for the services.

Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii

Richie, I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised. After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional. And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8! More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate. Regards, Santiago