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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.5
1,027 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 1,027 reviews

August 07, 2026

Dealer unreliable and untrustworthy. They refuse to follow guidelines and protocol within the manufacturer. They are bias and I wouldn't personally give these people a quarter. More

by Meek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All employees at dealer
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Aug 09, 2026 -

Laurel BMW of Westmont responded

Hello Meek, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (630) 537-0311 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 06, 2026

I was never treated so disrespectful. No one acknowledged me when I entered and after over 5 minutes I had to ask for help from salesperson. . I have bought high end cars and never been More

by Nona.coari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
He never gave his name
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Aug 07, 2026 -

Laurel BMW of Westmont responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0311 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 31, 2026

The advisor handles customer services in a very professional fashion. He is vey responsive and helpful. More

by EH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
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Aug 04, 2026 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2026

Ms. Lilly Kolarski she is wonderful personality, and very helpful, my wife enjoyed talked with her. More

by sathchin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilly Kolarski
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Aug 04, 2026 -

Laurel BMW of Westmont responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2026

Very simple and easy process, they even picked us up at the airport to make pick up of the vehicle easy! More

by annamaehausman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 01, 2026 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

Brendan Dorsey was so impressive from the minute I walked in he introduced himself. No high pressure but a whole lot of knowledge creating trust and friendship. I have since recommended him to my son-in-la More

by chuck.saporito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Dorsey
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Jul 21, 2026 -

Laurel BMW of Westmont responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2026

Custom ordered a new BMW X1. The car came in a couple weeks sooner than the 3 month expected wait time! Honored the deal we negotiated during the order process without any issues More

by RV
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jovan
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Jul 15, 2026 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2026

It was a Team effort. All sales personnel pitched in for the sake of the sale. Very nice. More

by chuck.saporito
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan Dorsey
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Jul 04, 2026 -

Laurel BMW of Westmont responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 23, 2026

The reason for the 5 stars is the salesman Darrell Phillips. He is excellent at helping you get what you are looking for and working with you. This is the 6th time I have gone to him for a new vehicle More

by powers30n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Phillips
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June 09, 2026

Service was great! Brendan Dorsey was very helpful, and knowledgeable. It was a positive experience. More

by Jeclimaco
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark, manager
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Jun 10, 2026 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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