Excellent service from service rep Jay. He always does a great job. Excellent representative of the brand

Great service very professional and always willing to help resolve or address the issue. Timely update were provided throughout the day.

From the start, Eric listened patiently to my situation and went out of his way to make things right. The level of communication and genuine care was outstanding.

Hello, I’ve been a customer of BMW Westmont for over 18 years; I’ve made 3 purchases from them. Throughout my relationship with BMW WESTMONT. I’ve always been happy with the customer service team and the service team. I can say after all the years I don’t trust no other service provider with my vehicle. Westmont BMW is #1 in book.

Darrel was great to work with and made our buying experience enjoyable. We love our car!

Courteous, professional, and accommodating. Easy to set up appointment and no major issues in the process. Two minor issues I have are the following: 1) Have the BMC Care package in which I believe 3 oil changes are included. Was surprised to see that I was charged $3.36 to top of coolant (.2 liters / 6.8 ounces). One would think that this should be included, and if not, waiver for such a small negligible amount. 2) Was provided a loaner of which had 32 miles (no gas). Was told to put in $5 off gas so it's the same level when returned. After putting in $6 of gas and returning the vehicle with 42 miles to empty (more than when received), was texted an invoice (Agreement A27296) for approx $6 for gas of which i declined to sign as my obligation was fullfilled as directed. Little things like things tend to leave a bad taste in one's mouth as it appears that the department is looking to charge for anything possible and I know that this is not the image BMW wants to portray. Despite these two very minor issues, the overall experience was positive and I would like to thank the polite and very knowlegdgle staff for that.