925 Georgia Used Car Dealers

I would highly recommend this dealership. - mhuber21060

I would highly recommend this dealership. My truck purchase was handled professionally from everyone involved including the sales associate,finance department and the sales manager.

I will not buy another car from Terry Reid for as long as - LianaF

I will not buy another car from Terry Reid for as long as Austin Nichols, the Finance Manager, works there. I have bought two cars previously but having to deal with the dealership to get my paperwork to file a gap insurance claim has been unbearable. I needed to file a gap insurance claim and I reached out to him and the Office Manager, Andrea Adcock for a copy of my sales contract. I have sent close to 20 emails with maybe 2 unhelpful responses. I had to go down to the dealership after a month of no response only to be given the wrong paperwork. When I reached out for the correct paperwork, I was again ignored for a month. Once again, I received the wrong paperwork when Andrea sent me the incorrect paperwork for a previous car. It has been two months of this complete lack of communication with no resolution in sight. I went down to the dealership again to get the correct paperwork only to be turned away and told it will be emailed to me on Monday. I have no faith that they will get me the paperwork when they say they will. Austin and Andrea have completely dropped the ball when it comes to handling this situation.

I scheduled a service appointment with Gainesville - Chronicle

I scheduled a service appointment with Gainesville Hyundai and when I got there, they told me the repair would take about an hour and 15 minutes to an hour and a half. Well an hour and a half later, they called me up to the service desk and told me they didn’t have the part to do the recall work. I asked them why they didn’t have the part when they knew I was coming in over a week ahead of time and I took a day off work and they said that one of the other technicians had used the part on another car a couple days prior. They then said they would order the part and then call me and one to two days to schedule another appointment and I have never heard back from them

Service representative was outstanding from the time we - Magdale

Service representative was outstanding from the time we got there until we left the facility. Great customer service!

Great purchasing experience with JR at Stone Mountain - Joe in Athens

Great purchasing experience with JR at Stone Mountain Hyundai. Not pushy, not slimy, just a cool dude who realizes that sitting at a dealership and haggling is not how it’s supposed to be I. 2024. Great experience.

Very friendly, efficient and professional. - Denise

Very friendly, efficient and professional. Nice family business. Enjoyed the whole experience. Made us feel comfortable

Parts Dept man, whose name I sadly fogot to write down, - V Lou

Parts Dept man, whose name I sadly fogot to write down, was very congenial & helpful with cutting the fob key for my 2013 Prius v, making my time there enjoyable. Pls, find his name if possible, & thank him. Sorry for tardiness; this text got overlooked somehow. Thanks, Vonna Zellner

Had great service with friendly staff. - lbearden

Had great service with friendly staff. Free coffee, snacks, and car wash are nice bonuses.

Took way too long for oil change. - Gmen19027

Took way too long for oil change. I booked online for 8:40 am. When I arrived at 8:30 am service advisor said I was scheduled for 8:00 am!!!!!! He said the online system was having issues for months!! Last oil change was $60 bucks. This one was $80 bucks!!! What was the difference in price???

Jacqueline was awesome to work with. - luckett2120

Jacqueline was awesome to work with. She answered all of my questions in detail and in a timely fashion. Well done!

We had a wonderful experience with our recent purchase of - teenagarcia

We had a wonderful experience with our recent purchase of a new Jeep with Teresa Johnson at Ed Voyles Jeep in Marietta. Teresa was very professional and efficient and provided excellent service. And we LOVE our new car.

I have purchased 6 cars since 2000 from this dealership. - Mark C

I have purchased 6 cars since 2000 from this dealership. I have always been treated well.

BUYER BEWARE! - kevinb1176

BUYER BEWARE! Shottenkirk Nissan/Riverside Nissan are a bunch of scam artists and dishonest! JT (think he’s gone), Tori the Finance Manager, and Sarah Kate are soulless snakes who will lie, cheat and steal from you! Sold me a 2024 Titan Platinum Reserve with 2,200 miles for $54,000. Was told it was Certified Preowned and a Nissan Fleet Vehicle. Complete lie! The truck had all the certified preowned stickers on the truck which Shottenkirk/Riverside, Shottenkirk Hyundai and Honda are still doing on NON-Certified vehicles! Got the truck home and found out it wasn’t certified and couldn’t get the hood to open! Called them to ask what to do, lots of xx and never got a call back. Truck sat in Nissan of Cumming for 10 days and was told it needed body work to align the hood. Estimates from collision shops for $2,000 to $10,000 to fix the front end. Had to get Nissan executives and USA all the way up to Japan to get involved and almost 2 months later the truck was replaced by Nissan. STAY AWAY!

John Tiner was great! - Bowman's Heating and Air Conditioning, Inc.

John Tiner was great! He helped us navigate this process as fast and efficient as possible. His customer service was spot on. Will definitely return for my next purchase.

I went to the dealership for an oil change and tire - Lisa P Ford

I went to the dealership for an oil change and tire rotation as I always do. I have confidence in their recommendations for other necessary services needed so I also had an alignment. I was happy with my service advisor, Alex.

Doc was so professional and so helpful throughout the - ebendon

Doc was so professional and so helpful throughout the purchase. The customer service provided was amazing and he went above and beyond to get us in our car quickly. We feel like we got a great deal on an amazing car just off lease. Thank you!!!

Josie was AMAZING. - Tevycolby

Josie was AMAZING. We came to work Travis but he was tied up and she stepped in to help.

My service rep, Garrett Reid was extremely helpful and - dsp270

My service rep, Garrett Reid was extremely helpful and professional. Kept me informed through every step of my service and made helpful recommendations.

I bought a preowned car from Rick Case Hyundai. - nicespfx

I bought a preowned car from Rick Case Hyundai. They made the process of buying the car very easy and unstressed From Braxton in sales to Matt, the manager, then Claude in financing They they were all very professional And easy to deal with Thank you

This is an amazing dealership! - Christopher foster

This is an amazing dealership! The staff is always wonderful! Amazing managers as well! I definitely recommend purchasing here😊

Was happy with the terms of the lease agreement Ed Voyles - DWG

Was happy with the terms of the lease agreement Ed Voyles offered. Overall experience was very good. The staff was friendly, pleasant, and helpful.

The New Service Manger Is A Blessing To The Nalley - Ms. Anderson

The New Service Manger Is A Blessing To The Nalley Stonecrest Toyota Family! Thank You Mr.Davis

Service Dept was as always helpful, reliable and - A74life

Service Dept was as always helpful, reliable and trustworthy. Grateful they are honest. It's quite rare these days.

DeShawn worked with me until I found the vehicle of my - Mfishmans

DeShawn worked with me until I found the vehicle of my dreams. Everyone at the dealership was friendly and willing to do what was needed to make me happy with my purchase.

Jacquelyn Oliver did an amazing job with my purchase. - brittj3860

Jacquelyn Oliver did an amazing job with my purchase. I was hit in my Toyota Corolla 2024 and it was total out. She help me with that first car. Now that I am back to try to purchase another car with her. She is a great sale man, one thing about her she will make sure that you leave with a car. Every car that she brought in my present was good cars. Thank you for being the blessing to me and my family. ~ Brittany

Everyone there was fast kind very helpful I'm referring - tharpe1973.tt

Everyone there was fast kind very helpful I'm referring all my service to them.

Great service period! - SCOTT21ATL1

Great service period! Great place to do business with prices are fair and reasonable plus your getting Nissan factory service

Byron was my sales contact. - Edavis23242324

Byron was my sales contact. Knowledgeable, welcoming, and efficient salesman. I walked in not expecting to buy a car, we struck a fair deal and I left in my new Tesla.

Everything was OK until we got to Christopher Hamilton - Jdpowell112

Everything was OK until we got to Christopher Hamilton (the finance guy). When I asked him about extending the time before my first payment he did the figures and told me it would cost more to extend it. I told him to change it back, and guess what, he didn't. Chris, I told you I leave reviews. Guess you didn't believe me. Well, here you go. Do what the customer asks you to do next time. It's my money, not yours. All in all, I probably wouldn't buy a car from this place again, and I would suggest people buy from somewhere else. The car I got had some brake issues and rattles for no dang reason all the time, and it's a "new" car. I don't know if it is just nissans build quality, or something else.

Very efficient and above all fast customer service, I - james.collins71

Very efficient and above all fast customer service, I received friendly behavior from all their magnificent staff