Mercedes-Benz of Atlanta South

This review is for the Mercedes-Benz of Atlanta South - Newnan, Georgia Service Center location on Doc Turner Way. This is a nicely-designed, new service center, and it was my first experience with this lo Newnan, Georgia Service Center location on Doc Turner Way. This is a nicely-designed, new service center, and it was my first experience with this location. Monica was my primary point of contact and was professional, prompt with updates, considerate and helpful - above and beyond, and very much appreciated. (I also briefly met Kenny and Stuart, who both listened to my description of the problem at drop-off - very patient and nice (thank you both), as well as Madison, who I also spoke with in person and on the phone- so pleasant.) Thank you all for your hospitality. Had an issue with my car that, at first, seemed to be the battery after requiring a couple of jumps intermittently, but the service department ran analytics that determined that it wasn't the battery itself or the key fob. Turns out, it was mostly because the car wasn't being driven as much as normal and the problem was resolved after the service department verified that everything was good. There was no charge for this, and I believe that not only did they save me many hundreds of dollars (I had requested a new battery that wasn't needed), they were honest and professional, as well. Thank you for a truly top-notch, excellent experience. -KP More

Mohammed Toure was an excellent salesperson. He answered all my questions and I felt very comfortable and confident dealing with him. He answered all my questions and I felt very comfortable and confident dealing with him. More

What a wonderful experience. Everyone was so helpful and friendly. Would definitely recommend coming here Everyone was so helpful and friendly. Would definitely recommend coming here More

She was a great person and conversation and advice was very useful .. Thank u so much…. very useful .. Thank u so much…. More

I had a great experience with Mohamed from start to finish. He was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. The process was smooth, finish. He was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. The process was smooth, transparent, and efficient. I especially appreciated the clear communication and attention to detail throughout the purchase. I would definitely recommend him. More

I called and told Albert that i was ready to get another esprinter van. He told me no problem was going to get me all that i could pick from. I had to ask him multi times what was going on and would another esprinter van. He told me no problem was going to get me all that i could pick from. I had to ask him multi times what was going on and would just never get me a list. He wanted to give me a excuse that they didnt sell well for them and that non are in stock so it would take sometime. We first talked about a rebate that they were doing and it was 30k but that was a older year modles but i ask the question why he he told me that i needed to ask the mercadies and not him. Like ok let me just stop what im doing and call Mr mercadies him self why. he is my rep if i have questions i think he should answer so that made me feel really bad not getting my questions answered. i wait 2 weeks and i still never got a list. I told him dont worry about it im moving on to another dealership. His boss reached out to me and I thanked him for that but the other dealership got back to me in 1 day with all the vans i could pick from. Something that took 2 weeks only took 1 day. Whats upsetting is im a returning customer bought a van from them back in 2022 and i was just put off to the side because people had tax money and my sales did not matter. More

Mohamed is exceptional as a sales agent. He took all of my request and exceeded expectations. This was not a typical salesman trying to push a product, however a genuine individual that ensu He took all of my request and exceeded expectations. This was not a typical salesman trying to push a product, however a genuine individual that ensure my families best interest was at the forefront of every decision. Great experience!!!! More

Mohamed was wonderful to work with. This was the most stress-free time I've have purchasing from a dealership. They gave me a fair price for my trade in, and the cars are reasonably pri This was the most stress-free time I've have purchasing from a dealership. They gave me a fair price for my trade in, and the cars are reasonably priced. I would definitely purchase from them again. More