BEWARE! - ssorgs
BEWARE! Low Ball listing with bogus "Protection Pack" for $1998. I bought a 1
year old used vehicle with <10,500 miles and lots of factory stickers on it (ie, a
very new car) over phone/text/email from out of state. I had the vehicle
inspected by a 3rd party at my expense and shipped to my at my expense.
I agreed to the sale price on their website listing of $46,395. However, the
purchase agreement they sent had this as the cash price but the "total selling
price", which should have matched what I was quoted and what was listed on
their website, was increased by $1998 for a "protection pack". I complained and
they said the 'work' (allegedly a clear coat - for a 1 yo car??? - and lojack car
recovery kit) was already completed and also includes "everything...we already
did in service with the vehicle". But, there was already an $1199 "predelivery
service charge", which actually makes sense for "everything...we already did in
service with the vehicle".
While I wasn't happy about it, it was still priced well and I'd get something for
the added cost, and in my nationwide search for this vehicle, I didn't find many
suitable options. So I agreed to it and requested information about the the
protection pack, presumably including warranty and recovery information.
We've since closed the deal and I've taken possession of the vehicle, but still
haven't seen any info on the protection pack. My salesman has said a few times
now that he'll send it but I've yet to see it. I believe they fraudulently inflated my
purchase price once they were convinced I really wanted this vehicle.
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