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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
99 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 99 reviews

May 17, 2024

I did go to the dealership to make my purchase because everything was done online. However, the GM Kyle and my sales person Kevin did an awesome job in helping me secure my vehicle. They made everythin More

by EShell61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle and Kevin
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Helpful
May 15, 2024

Great people and fast friendly service done right! I will continue to buy cars from this place More

by beachbubble40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Kyle
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May 17, 2024 -

Volkswagen of Panama City responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 11, 2024

Service advisor was awful so rude and disrespectful I would never take a car back there More

by bradford7614
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew smith
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May 14, 2024 -

Volkswagen of Panama City responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 05, 2024

Great reception as I show up for my appointment kept me up to date as I waited. Thanks for great service as always More

by safday12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt the service great and the guy who worked on my car went over and beyond talking to me and make sure I understood everything thanks these 2 guys were and they made my time not seem long at all
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May 08, 2024 -

Volkswagen of Panama City responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 05, 2024

Great and efficient service! Wonderful and friendly staff! Smiles from start to finish. Will return. More

by Bturner04.bt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 08, 2024 -

Volkswagen of Panama City responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

Had a great time working with the guys at Volkswagen. Will do business with them again. Chad was GREAT, DEDICATED TO MAKING THINGS COME TOGETHER. Big Fat THANKS TO EVERYONE INVOLVED. More

by Lady A
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad and Kevin in sales.
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May 05, 2024 -

Volkswagen of Panama City responded

That's fantastic to hear about your great experience at Volkswagen of Panama City and with Chad! We're glad that Chad's dedication made your experience positive, and we appreciate your gratitude towards everyone involved. We look forward to doing business with you again in the future!

Helpful
April 27, 2024

Service department is great! Mark is awesome and very helpful. Communication is great, you always know what’s going on with your car. More

by Waterstone Enterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 30, 2024 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 19, 2024

We requested an oil change but it wasn’t done. We would like to schedule it. We didn’t think about the oil change when we picked it up. We’re not upset. Just want to reschedule More

by lmrowe123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 20, 2024 -

Volkswagen of Panama City responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 17, 2024

The salesman was low key and knowledgeable about our atlas answered all of our questions and got us on our way. A very enjoyable experience More

by patrickgehret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Dugger Steve Kevin
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Apr 19, 2024 -

Volkswagen of Panama City responded

It's great to hear that you had a very enjoyable experience with the salesman at the dealership! We're glad that they were low-key, knowledgeable about the Atlas, and able to answer all of your questions, getting you on your way smoothly. Enjoy your new vehicle!

Helpful
April 06, 2024

Mark smith did an awesome job handling my service in a timely manner. Dealing with time constraints, and multiple services he went above and beyond. This location is better with mark. More

by Kody Leach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Report | Print
Apr 10, 2024 -

Volkswagen of Panama City responded

It's fantastic to hear that you had a great experience and that Mark provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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