276 California BMW Service Centers

The service here is everything you’d expect it to be: - toddmeyer

The service here is everything you’d expect it to be: timely, communicative, polite, thorough, and done perfectly every time. The dealership is one of my trusted key service resources. Tim Price is an exceptional service manager.

I’ve been a client of Kier Custodio for a while now, and - edrees

I’ve been a client of Kier Custodio for a while now, and I can honestly say he’s the best service advisor I’ve ever worked with. Every time I’ve needed help or had an issue, he’s been incredibly knowledgeable and always goes above and beyond. What really stands out is the trust I have when I leave my car with him. I never worry about it because I know it’s in great hands. His care, attention to detail, and commitment to doing things right are unmatched. If you’re looking for someone you can truly trust with your BMW, Kier is the guy. Highly recommend!

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

Always professional and courteous. - ryantrevino

Always professional and courteous. Communication is articulate and straight to the point. Thank you for your help.

I've always had exceptional service at Concord BMW for - paul

I've always had exceptional service at Concord BMW for the past 15 years and three different BMW's.

Friendly service people and I was provided a loaner car - SPEVERINI

Friendly service people and I was provided a loaner car while they were working on my car.

Sergio Herrera my service advisor At BMW of Riverside Was - Xhalfmoonbayer

Sergio Herrera my service advisor At BMW of Riverside Was the best advisor and helped me get my car repaired He is personable and helpful. I would give him 10+ He is very efficient, Knowledgeable and communicated with me at every turn from getting a loaner to returning my car to me washed and vacuumed. I recommend Sergio Herrera. Thank you, Sergio.

Ive been to maybe 5 or 6 BMW service departments and - levon818

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable.

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

It's not everyday you encounter someone who not only does - Veronique

It's not everyday you encounter someone who not only does his job thoroughly, but does it with enthusiasm and a smile. Michael Parker at BMW service department is a Gem! His follow-up is great, he keeps you informed every step of the way and genuinely cares that your concerns are resolved! Thank you. 😊

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!