563 Arizona Used Car Dealers

This review is about the Chapman dealership for Dodge ram - longshotconger

This review is about the Chapman dealership for Dodge ram Chrysler Jeep. I saw on their advertisement on their web for a ram 2500. It was a 2014 ram longhorn and I was interested in it. I called and talked to the salesman Quinton Middlebrooks who explained the vehicle to me and we set up a date and time for us to meet and go over what was required for me to purchase this 2500 Ram Long Horn. I arrived at Chapman Chrysler, Ram, Jeep in Scottsdale Arizona. The truck was already pulled up in front of the sales area for me to look at up close and personal . Clinton is a relatively new salesman for Chapman Dealership and he was very attentive and answered all my questions. If he was not sure about the answer he immediately checked with another salesman to make sure he had the correct answer. We went for a test ride in the most beautiful used truck I have ever seen. Upon returning to the dealership I was directed to his office and began filling out the application to start the buying process. You’re the time I was at Chapman dealership. I was introduced to other people in their south and area and also with the finance department and was offered copy. Anything else that I needed? Everyone was very professional very friendly and any questions I have they took my application and came back and we started the process of moving forward. I had a 2004 Ford pick up that I was going to use as a trade-in and they took it in at the mechanic area service area check it out and put a value on the trade-in as the talk went on. I was never pressured to buy this truck. I was always treated in the most professional manner that I would say was the best buying experience of an automobile that I’ve had in my entire life and I have bought a lot of cars. Clinton was always Johnny on the spot making sure that I knew exactly what the status was in my application if there was anything else they needed, and I was making sure that I was comfortable and a very relaxed, friendly professional dealership.i am happy to say that I am now the proud owner of a very clean 2014 Ram 2500 Long Horn which has a lot of extras on it including a 5th wheel hitch. After the sale was completed Clinton gave me the keys and then personally sat inside the truck and went over the different features of my truck making sure that I understood how they operated and pointing out a lot of the features that I was not aware of. I was given a complete CARFAX report at no cost and also a list of what was included in my truck. The dealership accepted my trade in and Clinton was there to assist me in transferring my personal property into my Ram 2500. His immediate help in making sure that I had the best experience I have ever had. Thank you Clinton and Chapman Dealership for working with me and making sure that I had a terrific experience. I will recommend Clinton Middlebrooks and Chapman Dodge Chrysler Ram Jeep Dealership to all my friends and family.

Steve, Jason and Jeff were very knowledgeable and - waelbebawy

Steve, Jason and Jeff were very knowledgeable and helpful, they made our experience pleasant. I highly recommend BMW and I will be back for more cars.

We have purchased a vehicle with this company and we - Lydeeeee

We have purchased a vehicle with this company and we were very happy from the time we walked in to the time we left with our vehicle thank you very much we will be coming back for more vehicles if one becomes available that we are looking for Thank you Goldies!!

I purchased a vehicle through Carvana. - dbetbeder

I purchased a vehicle through Carvana. They delivered it in the pouring rain. The next day, once the car had dried off, I noticed that the car was filthy, there were a few scratches, and 3 of the 4 wheels were badly scuffed. None of this was disclosed on their website. I contacted them about the cosmetic issues on the wheels to which they instructed me to contact SilverRock (Warranty company) who would get it all sorted out for me. I went through the process of contacting SilverRock. This is not something that I felt like doing with a new to me car. After 10 days, I hadn't heard anything and contacted SilverRock once again. They said my claim was denied due to the issues being cosmetic (what??) and said Carvana needs to take care of it as they sold the car like this. I contacted Carvana who said there was nothing they could do because I was outside of my 7 day window. I have spent a ton of time between Carvana and SilverRock who are just pointing back and forth at each other, and I am screwed as the consumer. This is the second and absolute last car I will ever purchase from Carvana. I would highly recommend staying away from purchasing a vehicle from Carvana or a warranty from SilverRock. Neither company will stand behind their product and neither will support you as the customer.

Best experience ever buying a car . - omalleyt

Best experience ever buying a car . Koren O’Sullivan was the best . I have purchased over 30 cars in my lifetime and have never had a experience. Thanks again Tom

Excellent, fast, courteous service! - Kara

Excellent, fast, courteous service! I will definitely be back for my next service in a few months.

Worked with EricC. - Christinespking

Worked with EricC. Got a great deal on a fantastic car. Laura was fast and nice during paperwork. I would definitely come back

⭐ Beemer Haus, LLC – A True Gem for BMW Enthusiasts! - Nathan Castillo

⭐ Beemer Haus, LLC – A True Gem for BMW Enthusiasts! ⭐ If you're a BMW lover, Beemer Haus, LLC is the place to trust with your car. From expert repairs to top-tier customer service, they truly go above and beyond. Their knowledgeable team makes sure every visit is smooth, and they treat your BMW like it's their own.

Purchased our Titan from Michael. - emailkarenbriggs

Purchased our Titan from Michael. He did all he could to make the sale happen. We are very happy with our 2024 Nissan Titan.

Horrible customer service and availability of - tiffanylamado

Horrible customer service and availability of appointments. Would not honor the 50,000 mile warranty because it was days past 5 years. We could not take in sooner due to lack of available appointments. We had already run the diagnostic code and they would not even give us a rough estimate for the repair without a $200 charge for them to rerun the codes and re-diagnose.

I bought my k5 from Ken Garff over the phone everything - Dp

I bought my k5 from Ken Garff over the phone everything was very smooth, upfront and professional thank you Kevin Blachowski

Clean place and helpful employees. - becky.pinkley

Clean place and helpful employees. I will keep going back for any service I need. Thank you.

We purchased a Nautilus Black Label SUV yesterday. - Dakota0307

We purchased a Nautilus Black Label SUV yesterday. From the moment we got out of our car until we drove out of the showroom we felt valued and appreciated as a customer. Kudos to Sal, Scott and Jose. When I was hungry they brought me food, when I was confused they were patient, when I asked a question they had an answer or found someone who did. Just a very pleasant experience all around. Just before we drove away Sal put a huge silver bow on the hood of our vehicle and snapped photos for us. A very special touch and memory.

always take my Nissan here for maintenance and they - RiteThinker84

always take my Nissan here for maintenance and they never disappoint. Eddie and Sam are always very helpful, generous and knowledgeable. I trust them wholeheartedly with my car and helping me to keep her in tiptop shape. The only thing that would keep me from recommending this place is that it is pricey compared to other maintenance shops but for me the service is well worth it.

Any time we bring in one of our VW's for service we - indochips1

Any time we bring in one of our VW's for service we receive prompt, professional service from Jeff. He is always friendly, thorough & knowledgeable of the services needed. Jeff is a tremendous asset to your dealership!

I couldn't get approved due to my credit score. - rickymcclain01

I couldn't get approved due to my credit score. I tried to do everything possible but it just didn't work out.

Dylan is the best ! - Carly

Dylan is the best !!! Always awesome He is respectful and very knowledge of my vehicle

Gilbert Trijelo was an excellent service manager. - Ruby

Gilbert Trijelo was an excellent service manager. Every time I go here he gives super service. He deserves a big five star review! Thank you Gilbert.

Great place to buy a truck. - jmswapp4

Great place to buy a truck. Salesman Jesse (Mac) McIntosh, was great to work with.

AJ helped me to understand about the features of the car, - girish p

AJ helped me to understand about the features of the car, He spent good amount of time to make sure I understand all of the functionalities of the car by demoing them. It was great working with AJ to finalize the car that was looking for.

Learn from my mistake, DO NOT buy a used vehicle from - draker9500

Learn from my mistake, DO NOT buy a used vehicle from Acura Tempe. The reconditioning/maintenance that was done was so sparse compared to how they presented it to be. I have photos taken within a few days of taking delivery, the engine air filter is dirty, the coolant level is below the low level, the oil drain plug is leaking and the cabin air filter is extremely clogged with debris. Did they even really change the oil like they said they did? Any average person would expect this from a private party or a shady dealership but would expect a more thoroughly inspected/reconditioned vehicle from a high line dealer. What did they even do before they sold me a vehicle? A 3 point inspection? On top of all of that, they don’t offer any other assurances other than the standard 15 day, 500 mile warranty which is required by Arizona. Seems like the used car department just wants to take a trade, change the oil (maybe), detail it and then list it for sale at full retail price. YOU’VE BEEN WARNED. STAY AWAY FROM BUYING A USED VEHICLE FROM TEMPE ACURA!!!!

I pitched a car realized in less than 48 hr that there - Pknutson72

I pitched a car realized in less than 48 hr that there were a few things that needed to be fixed. Reached out to Xander Swartz. I have numerous emails and text saying he would take the car back. I live in Colorado. He lied about making an appointment to get it fixed. I called the place and they told me they never heard of him and there was never an appointment scheduled. He is now trying to charge me .25 per mile and shipping cost but refuses to tell me how much that is. My mom is 83 and lurched this car. She hasn’t make any payments because it was just purchased in December and he still does not give us a date/ time when I car will be picked up. The car needs about $4000 in repairs. Again he said he would pay to get it fixed. I’ll be reporting this to the police, BBB, and anyone else. Definitely an attorney. Do not buy from this fraud. They are not honest or transparent. My mom lurched. BMW that was going to cost her $26,000.

My experience here was awesome! - Kerrynwhite1980

My experience here was awesome! My salesman Zach understood what I wanted and didn’t try to pressure me into anything more. My finance guy Satchel went extremely above and beyond to get me the most on my trade in to get my deal done! I drove away as one happy customer. I will definitely be coming back! Thanks guys!

EXCELLENT DEALER! - L1972

EXCELLENT DEALER! I've been trading at Robert Horne Ford for nearly ten years. Their service department is excellent - very honest and accurate. I highly recommend them. I recently purchased a 2024 F-250 Super Duty from Robert Horne. I am very particular about the vehicles I purchase, so I sat down with Sales Manager Nick and began to spec out the vehicle I wanted. Nick was great at recommending things I hadn't thought about as well as telling me things he didn't think I really needed. From the initial meeting Nick and I went to Bruce who entered the info into the computer. Bruce was very thorough and made certain the final order was exactly what I wanted before sending it to Ford. The day the order was sent I met Justin (Internet Sales Manager) who became my "point man". He's an excellent sales professional. He stayed in touch with me throughout the building of my truck and gave me updates as to the progress. When the truck arrived at Robert Horne, Justin took charge of prepping it and overseeing that everything was as it should be. I really felt like he "had my back" during the whole process. Robert Horne never disappoints me. The staff is always friendly and seems genuinely happy with their jobs. A special "shout out" goes to the Custodian Lady who is always smiling and offers me a bottle of water whenever she sees me. She keeps the place immaculate too. I also want to mention Mike in the Parts Department. I wanted to order several things for the new truck and he was very helpful in finding the right items for me. Also, Ted, in the Finance Department, made what is usually a tedious chore a pleasant experience. Hats off to you, Ted. Nick and Justin make a good team. If you're in the market for a new vehicle, I strongly recommend you talk with either of them at Robert Horne.

Dealer lied - Tmark

Dealer told me the car has no defects. Car was shipped to me . Passenger window was broken. Contacted the dealer and was told it worked at the dealer. Checked carfax and Sarasota Mercedes worked on the car and they told me they could Not fix the window. Thus the dealer lied When I called the owner he did nothing

Never heard a word from this dealership at all, or not... - Mima

Never heard a word from this dealership at all, or not even a phone call. Terrible service

Brandon and Troy are awesome to deal with. - TURVIN2009

Brandon and Troy are awesome to deal with. Very professional and courteous. Thank you for your knowledge and professionalism.

Kory was so helpful and really made sure we get... - Alexandriareeg

Kory was so helpful and really made sure we get comfortable with our purchase. After driving the car home, I noticed a sensor was off and contacted Kory. He responded immediately and was able to give me a time to get the car sensor fixed. He has been awesome through this car buying process, and we appreciate him working hard to make us happy customers! Thank you Kory! We 10/10 recommended Blueline and Kory for your car buying needs!

No hassle, no pressure, great offer with a simple "think - bill.k.lopez

No hassle, no pressure, great offer with a simple "think about it and let me know". Sales guy was personable, sales manager was personable. Was an enjoyable experience visiting, and walking out with a new car.

Wow, cannot say enough good things about Scott, the owner - jacklang

Wow, cannot say enough good things about Scott, the owner and the gentleman who helped me purchase my car. Scott is a no xx, straight shooter kind of guy and won't pull any kind of dealer trickery on you. He is communicative and willing to go the extra mile (he even offered to deliver me the car). Not only do I absolutely love my car and couldn't find as good of a quality one (or deal really) anywhere else, but I also got a check engine light within the first week of ownership, and Scott took care of it for me entirely for free. If you give 101 Auto Outlet a chance, there is no chance you will regret it. Thanks again Scott, love my MR2!