Avondale Nissan
Avondale, AZ
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***WARNING***WARNING***WARNING***WARNING*** Please Please Please avoid this dealership! They conduct fraudulent business. They sold me a used tuck (not that it matters) that they reset the computer Please Please avoid this dealership! They conduct fraudulent business. They sold me a used tuck (not that it matters) that they reset the computer (ECM) on and on my commute home from AZ to CA the check engine light came on. This truck was a surprise for my son's 16th b-day to be nothing but a total disappointment. I called Avondale Nissan shortly after the purchase and got nothing but the run around. We tried from months and asked Jon Anderson (GM) and his team for help and was ignored from day one. After a while when we could contact Avondale Nissan asking for Jon Anderson they would just hang up on me, WOW! That's how Jon Anderson, Adrian Pasqualini and his team conduct business. We even tried contacting his boss Mike Hook, and guess what, he too did not award us the courtesy of a phone call. We searched for months for a truck, and everything on FB, OfferUp etc. the odometers were rolled back. Never in a million years would I think a dealership would screw “one”, but they did. They are just as dishonest as those people selling on the marketplace platforms. The sad part is my son has worked over the years to save for his first truck just to be a bust. We tried to sue but we don't have the money to keep fighting even tho we have proof they reset the computer (ECM). We purchased the truck in Nov of 2023 and it has been sitting in my driveway since. It will cost us and additional 6-8K to fix. It’s sad that one can't even trust a dealership to be honest. I will say this in closing. Don't buy any used cars or new from Avondale Nissan for that matter and if you do bring a scanning tool ( sad that one has to do this but live and learn ) to make sure there are no DTC pending being its take a while for the computer to run its course, it can be 1 hour or several days depending on your driving. I hope this helps someone. God Bless More
This dealership is the lowest of car sales people. The GM is rude and appalling. They lie and do fradulent business. Take your business elsewhere. They don't stand behind anything they do. Sneaky The GM is rude and appalling. They lie and do fradulent business. Take your business elsewhere. They don't stand behind anything they do. Sneaky and creeps. More
They let you drive off and after you put money into the car ie tint widows fill gas they want it back and say it doesn't have enough resale value. Then up sale 10,000 more for a car that has break problems car ie tint widows fill gas they want it back and say it doesn't have enough resale value. Then up sale 10,000 more for a car that has break problems n non functional radio. And no gas jus enough to get home. Sales Manager is rude and has no apathy More
James Granger swindled me and told me my car was not fixable unless I paid 6000 dollars or traded it for a new car. I traded my car and James told me it could've been worked out much easier with my old fixable unless I paid 6000 dollars or traded it for a new car. I traded my car and James told me it could've been worked out much easier with my old car after he sold me the new car. I felt very manipulated and ashamed. More
mike hook the crook did his best to stand for the man (claimed he was highest authority to speak to) for a vehicle they cant back up. had it less than a year with extended warranty an they want 650 to tr (claimed he was highest authority to speak to) for a vehicle they cant back up. had it less than a year with extended warranty an they want 650 to troubleshoot a mass air flow sensor from a code po717 i can get that part at autozone for 100 bucks an to trouble shoot a warranty covered vehicle they want to charge~~? More
Alani was very nice and welcoming and did her absolute best when it came to meeting our needs and standards for a car. Her personality is absolutely wonderful and fun. I hope that everyone gets someone li best when it came to meeting our needs and standards for a car. Her personality is absolutely wonderful and fun. I hope that everyone gets someone like her. More
I was very nervous about my experience but they took great care of me. Alaini was so warm and welcome while helping me make the best decision. I got an amazing car for an amazing deal! Thank you to Alai great care of me. Alaini was so warm and welcome while helping me make the best decision. I got an amazing car for an amazing deal! Thank you to Alaini, Paul and Pedro! Will definitely be referring anyone in need of a vehicle! More
Alaini went out of her way to sell us a car. We have been turned down numerous times and finally got approved for something. She went out of her way to get us into something. Also a quick shout We have been turned down numerous times and finally got approved for something. She went out of her way to get us into something. Also a quick shout out to Paul Dodge the sales manager. He went out of his way to get us approved. I definitely recommend this dealership More