Young Toyota Honda
Logan, UT
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257 Reviews of Young Toyota Honda
Said I needed a new engine but didn't test it I had my car in for a safety and emissions test because I was selling it. When the car was finished the guy proceeded to tell me a list of $5400 worth I had my car in for a safety and emissions test because I was selling it. When the car was finished the guy proceeded to tell me a list of $5400 worth of things that were wrong with the car, even though it's been running completely fine and passed inspection for registration less than a year ago. He told me they 'heard something' in the engine, so they automatically call it an engine knock, so my car needs a new engine. He then fully admitted that they NEVER ACTUALLY TESTED ANYTHING in the engine, so they have no idea if it really needs a new one or not. I've actually already replaced an engine, so both my husband and I are super paranoid about weird sounds on cars. Neither of us have ever heard anything strange, and didn't hear a thing when the guy showed us what he supposedly heard. He then even had the gall to tell us that the car would probably run for years more without any problems, but it still needs a new engine. Do yourself a favor and DO NOT GO HERE. I will never use them again and I will make sure that anyone I know looking for a car knows what a scam these guys are. More
I would go there again. Ben S. Took the time to explain operation of the car and what to expect. The service plan looked real good to. They even had the color we liked. Ben S. Took the time to explain operation of the car and what to expect. The service plan looked real good to. They even had the color we liked. More
Last minute service, excellent in providing timely work Had problems with '07 Highlander while out of state on vacation. Work done to fix problem, but needed to make sure all looked good and no other unsee Had problems with '07 Highlander while out of state on vacation. Work done to fix problem, but needed to make sure all looked good and no other unseen issues present. Car was taken in immediately, overall inspection and alignment on front tires done, and returned a few hours later. Now I can drive back to California with peace of mind. Thanks so much! More
Keys and Locked cars Saturday, just at closing time, I made it in to the dealership. My 2006 Odyssey keys and ignition cylinder have worn out. The car has been sitting in Saturday, just at closing time, I made it in to the dealership. My 2006 Odyssey keys and ignition cylinder have worn out. The car has been sitting in my daughter's driveway, 325 miles from my home, for about 4 weeks, during which time the battery totally died - with the car locked. Steve Hanson met me at the front door and took me directly back to the service department, which had just shut the gate to close for the weekend. Tyler Keller listened to my dilemma, opened the desk, and made phone calls to verify my ownership of the car in question (after all, the registration, insurance, etc. were all in the car's glove box, but with the useless keys were not accessible), then cut me a new base key that would at least let me into the car. That service was all given with a smile in spite of the lateness of the hour. I really appreciate their willingness to help. Great service, great dealership. One concern - what is going on with keys, ignition key cylinders, and the one keyed door lock all wearing out at about 150 000 miles? That is not acceptable wear, and will be a definite factor when buying a new vehicle in the future . Replacement for those items, including the new keys, programming, and whatever, is estimated to run several hundred dollars! More
Free 15000 mile service Took my 2014 Toyota Camry in for my complimentary 15000 mile service which was great. However, I made the terrible mistake of adding a tire balance to Took my 2014 Toyota Camry in for my complimentary 15000 mile service which was great. However, I made the terrible mistake of adding a tire balance to the free rotation and oil change etc. My mistake for not asking how much that would cost. I was in St. George two weeks earlier and had the tires balanced on my truck and was charged $25 so I figured it would be in the ballpark. I was shocked to get the bill of almost $60 just to balance my tires. So essentially I paid for the entire cost of the service anyway. I'll know better next time to add anything to the "complimentary" service in the future. It amazes me how businesses can be so sly. More
Great Service on my Prius!! The employees were great, got my car right in and made sure that everything was done on my car that needed done. The person that did the service on The employees were great, got my car right in and made sure that everything was done on my car that needed done. The person that did the service on my car did an excellent job! And they washed it after the service! One of the employees that was working at the check in desk, walked me to my car and thanked me for letting them service my car!! What Great Service!! More
Thanks to Ben We received help from a gentleman by the name of Ben Swenson. He helped us find a used car that was just right for us, but I think what I liked best We received help from a gentleman by the name of Ben Swenson. He helped us find a used car that was just right for us, but I think what I liked best of all was his non-salseman personality. Ben never made us feel like he was pushing us or trying to "sell" us a car. Ben genuinely seemed like he wanted to help us and I really appreciated that. I would strongly recommend using Ben if you want a great experience buying a car. Thanks Ben! More
Amazing Sandy Scott and Brent made our experience here amazing. They worked with us and were very patient and didn't pressure us. Great service and would rec Sandy Scott and Brent made our experience here amazing. They worked with us and were very patient and didn't pressure us. Great service and would recommend them to others. More
Great Experience as Always Picked up another Vehicle today from Young's. Great guys to work with and a great price. Always friendly and helpful, honest and trustworthy. Scott Picked up another Vehicle today from Young's. Great guys to work with and a great price. Always friendly and helpful, honest and trustworthy. Scott is tops! More
Refused to drop THEIR tire and rim warranty We decided to get a new car for Christmas. We live in a remote area in Wyoming and so we drove to Logan, UT and stopped at the first Toyota dealer we We decided to get a new car for Christmas. We live in a remote area in Wyoming and so we drove to Logan, UT and stopped at the first Toyota dealer we could find. Big mistake. Salesman was nice but finance idiot refused to drop THEIR personal tire and rim warranty, which is a scam! Tried to get another $1,000 on our 2012 Rav4 trade in, (which was loaded and excellent condition, including brand new tires), but they refused. Two weeks later were tried to refinance the total purchase price of this new vehicle but immediately found out it was $2,000 higher than our bank (USAA) would refinance (above Blue Book value) and since we could afford dropping $2,000 down, we had to leave it with the credit company they used! Overall experience was very stressful and disheartening. Should have walked away and gone to another like Garff in Salt Lake. More