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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

October 05, 2023

courteous and prompt. kept me informed on all the details for my car and was gracious enough to call me when the part came in for my car. this is the opposite of my experi More

by meiajs20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Thomas, Steve Wheat
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

October 05, 2023

Dropped car off twice. Had vehicle for a week both times. Never fixed problem. Neighbor looked up problem on Google and fixed right away. More

by tbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt O'Brien
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

October 05, 2023

It was easy and pleasant to do business here. Everyone was nice and very knowledgeable. More

by Betty Reece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out, Betty. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

October 04, 2023

Was a very easy and hassle free experience. Everything committed and promised was well kept! More

by vivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

October 04, 2023

I purchased my jeep wrangler new nearly 11 years ago. I decided it was time to purchase a new vehicle. Chad & Loagin were extremely helpful and wasn't pushy at all. I came in and test drove a gladiator a More

by depps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Dillon, Loagin Sneed, Diane Anderson
Oct 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Gladiator! If there is anything else Chad and Logan can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager

October 03, 2023

This is our 3rd experience at York and by far the best one! Rodney went above and beyond as well as Nicole P and Michael Stafford! Definitely recommend! More

by gretchen.gifford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stafford, Rodney Taylor, Nicole Pedroza, Rodney Taylor
Oct 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Gretchen, Thank you so much for your excellent review! We are so glad that Michael, Nicole, and Rodney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager

October 03, 2023

This oil change and tire rotation. They rotated my tires but didn’t check the air pressure in them. More

by Qqfordd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget Thomas
Oct 06, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

October 02, 2023

The work was done and my van works well. They always got me in quickly More

by rochellefetterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Rochelle, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

October 01, 2023

Steve was extremely helpful, considerate, and professional in assisting me with my issue. Next time I need service, he will be the first person I call. More

by BEACHED.WHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
Oct 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

October 01, 2023

Miguel and his team were great to work with. As I only have one car I couldn't easily leave my car overnight for service. It was mid afternoon on my day of scheduled service. The mechanic who More

by doug.wolfrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Doug, and it's great to hear about your excellent experience with Miguel here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

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