Matt O'Brien
Matt O'Brien at York Chrysler Dodge Jeep Ram of Plainfield

Matt O'Brien

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

Contact Me
4.6
101 Reviews
4.6

101 Reviews

Write a Review

101 Reviews of Matt O'Brien

August 16, 2026

Dealership Rating
Employee Rating

Noah is great! He always takes excellent care of his customers. Can’t say enough good things about him!! More

by GIGI8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins , Noah Winings

August 15, 2026

Dealership Rating
Employee Rating

This is the most honest dealership I’ve ever dealt with. I had a lemon that I got from another dealership and York walked me through all of the steps I had to take in order to turn the vehicle back in. It t More

by RickWagoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2026

Dealership Rating
Employee Rating

I will NEVER buy another vehicle from this place. I will also NEVER bring a vehicle into this incompetent service department. We currently own two vehicles that were purchased at this dealership and More

by jmillere30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brooke Higgins , The quick lube tech.

August 09, 2026

Dealership Rating
Employee Rating

We enjoy very much the service Brooke is very courteous and knowledgeable We follow her instructions More

by FRANKPUCCI48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2026

Dealership Rating
Employee Rating

I was very well pleased with the service and also Brooke as she kept me updated during my time there More

by VIKINGSNIPER205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

July 27, 2026

Dealership Rating
Employee Rating

Would recommend to a friend, a relative a co-worker or a neighbor for sure. More

by TERRY.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

July 25, 2026

Dealership Rating
Employee Rating

Deviene service but they charge 3% for credit cards. Add it in under labor or something else or be like other locations and don’t charge it. More

by jeffahunsucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brooke Higgins

Jul 25, 2026

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for the kind words about our service; we truly appreciate that. Regarding the 3% credit card fee: this is a processing fee charged by the card companies, not something we mark up for profit. Debit transactions do not incur a processing fee. We understand some locations handle this differently, and we’re always reviewing our policies to keep things as straightforward as possible for our customers. Thanks again for choosing us, and please don’t hesitate to reach out if you have any other questions or feedback!

July 08, 2026

Dealership Rating
Employee Rating

Brooke was right it and did a outstanding job of keeping me informed of the entire process. A super job to her and the tech who did a thorough job on the inspection. My hat is off to the service department More

by zeuss200751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

November 01, 2024

Dealership Rating
Employee Rating

Found it to be very helpful and prompt in their care for my Ram 2500. They gave it a thorough inspection and recommended several items of concern which I dealt with so very professional More

by Dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Frick, Jamie Freeman, Brooke Higgins , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

Nov 04, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Dano, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jamie Freeman Service Manager

October 28, 2024

Dealership Rating
Employee Rating

They are great to work with and matt in service always go's Above and beyond. More

by ACCOUNTING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

1
...

Dealership Inventory (270 Vehicles)

used 2021 Jeep Compass car, priced at $16,030
2021 Jeep Compass
used
Laser Blue exterior
Automatic
Front-wheel Drive
used 2025 Subaru Crosstrek car, priced at $26,315
2025 Subaru Crosstrek
used
Pure Red exterior
CVT
All-wheel Drive
used 2025 Volkswagen Atlas car, priced at $30,226
2025 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2025 Ford Escape car, priced at $23,947
2025 Ford Escape
used
Silver Metallic exterior
Automatic
Front-wheel Drive
new 2027 Chrysler Pacifica car, priced at $56,470
2027 Chrysler Pacifica
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2026 Jeep Gladiator car, priced at $57,653
2026 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive