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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

December 03, 2023

Chris was a tremendous help with picking out a car for myself. He was very thorough and listened intently to my wants and needs for the car I was searching for. His energy made me feel like family, I neve More

by Stark_amber94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Congrats on your new purchase, Amber, and let us know if we can be of any more assistance! Rick Haeick General Manager

December 02, 2023

Took 4 + hours for oil and lightbulb change and tire rotation. Had to bring back because of issues with tire rotation not being done correctly the first time. This location used to be good but new owner More

by murphyb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with one service department person not listed above
Dec 07, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com

December 01, 2023

Worked me in for a tire change. Found out I had bad TPMS and was able to get it fixed that day. Friendly, and great guest service. More

by alexjffrs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you, Alex, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 30, 2023

the service department was very friendly and went beyond what the service department did at the dealership where we bought the car, He checked our warranty and all the work was covered, the other dealer sai More

by mcmillenbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Dec 01, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

November 29, 2023

Kind friendly efficient thorough group of people I would recommend to my friends and family More

by JL.MCDONOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 27, 2023

Paul Crowe really helped me out last minute and got me a good deal. Stayed late and everything. Great guy. More

by csalyers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Crowe
Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. Paul and our team appreciate your business and hope to see you again soon! Rick Haeick General Manager

November 27, 2023

I was trying to make an appointment and they shuffled me around for over an half hour. Only to be told I don't need to make an appointment just come in. Once I did go in it went very smoothly More

by Chrismjd18
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Squadrito
Nov 30, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Chris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamie Freeman Service Manager

November 26, 2023

They are very nice and treat me very well I love it Thanks Love them More

by chohansaab438
Recommend Dealer
Yes
Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

November 25, 2023

It was and excellent experience Matt was such a great person friendly and quick to get the job done write the first time thanks Matt Obrien. More

by ronmcd71
Recommend Dealer
Yes
Employees Worked With
Matt Obrien
Nov 24, 2023 -

ronmcd71 responded

The dealership is a great place to get A one service.

Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

November 25, 2023

A great dealership shop. Spends time with customer to understand their needs and assist’s customer in making an informed decision regarding budgeting and helping look for a f More

by CMGBAKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Jeep Cherokee! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager

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