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York Chrysler Dodge Jeep Ram of Plainfield

Plainfield, IN

4.4
2,326 Reviews
New to Plainfield, family-owned York Automotive has been in business for decades, and we’re looking forward to servicing the Plainfield area for many years to come. We are far from your typical car dealership. We believe in a stress-free, transparent experience here. Our customers come first, and the service you’ll receive reflects that policy. You’ll find a friendly, knowledgeable team to help you through the car buying experience making it as easy and fun as possible. Our service center, just a short drive from Brownsburg, IN, is run by a team of factory-trained service professionals used to servicing all sorts of makes and models. They are efficient and good at what they do, so you can be sure they’ll get your vehicle out of our service facility quickly and get you back on the road. We have over 100 new Jeep, Chrysler, Dodge, and Ram models, so take a moment to check out our SUVs, sedans, minivans, and pickup trucks. Not shopping for new? We have a large stock of clean and reliable pre-owned models. We have great new vehicle lease deals, new car specials, and you can complete almost all of the car buying process right from the comfort of your own home with York to You! The best way to figure out if the vehicle is right for you is to come over to our dealership in Plainfield, IN and take it for a test drive today! You can see all the technology features and feel the power beneath your fingertips. Plus, you’ll have the added benefit of being able to speak to our team in person. They’d love to answer any questions you have! Whether you are in Plainfield, Indianapolis, Avon, or surrounding areas, come on over to York CDJR of Plainfield where “We’re not #1, you are!”
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2695 E Main St

Plainfield, IN

46168

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Showing 2,326 reviews

January 20, 2024

My vehicle came out with more problems than it went in with. Appointment scheduled for Monday. Got back Wednesday. Now I have an exhaust leak and a vibration. Took it back Thursday, technician confirmed e More

by gregg762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jan 21, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Haeick rhaeick@yorkautomotive.com

January 20, 2024

In and out of Service Department ahead of schedule. Communications during service were very timely. More

by PATRICKJKEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

January 19, 2024

always easy to work with and very professional. I've gone there for years and always been pleased. More

by MHBOARDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Martin
Jan 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

January 19, 2024

Nothing was explained during pickup. Quote price changed, oil was supposed to be changed, oil tag not updated. Oil gage not reset. Not the service I normally receive there. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Squadrito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager

January 19, 2024

Mr. West was very helpful in going over upcoming maintenance needed for my Jeep and scheduling my appointment. When I brought my car in Mr. West played a key roll. All the people there were very fri More

by angela.drake9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Martin
Jan 20, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager

January 18, 2024

Great service and leadership! The guys and gals in the shop were great. Great job! More

by Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Clos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Lammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Squadrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Herington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Anderson, Wes Martin
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

January 18, 2024

Rodney and Ramses made the entire buying process so easy for us. They both had incredible positive energy that just exuded from each of them. Thank you Rodney and Ramses for making a 4 year dream come true! More

by cpayne44389
Recommend Dealer
Yes
Employees Worked With
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Taylor
Jan 18, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing your thoughts about your experience with Rodney an Ramses here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

January 18, 2024

The service was good, communication was good. The technician seemed very professional and helpful. Thank you More

by Gouldbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Squadrito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brian, and look forward to your next visit. Jamie Freeman Service Manager

January 17, 2024

I want to thank the York dealership and especially Rodney Taylor on their outstanding professionalism with their efforts on trying to find the best vehicle for me. If anyone would ask where is good place to More

by Juanrbebley
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Juan, for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

January 17, 2024

Great relationship with the salesman but the office didn’t have their paperwork all in order More

by JVOGEL318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Please let us know if we can be of any more assistance! Rick Haeick General Manager

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