Westown Ford Lincoln

This dealership found me the car I wanted and did it quickly. Zander Ayton was my salesman and he helped me set up my features so that I was very confident driving away! quickly. Zander Ayton was my salesman and he helped me set up my features so that I was very confident driving away! More

Friendly atmosphere and great service! Love the feel of this local, small town dealership. Lots of great buying options too! Zander was fabulous to work with and so patient with me as I lo Love the feel of this local, small town dealership. Lots of great buying options too! Zander was fabulous to work with and so patient with me as I looked at vehicles. He answered all of my questions and kept me informed as new vehicles were added to the lot. Best salesman I’ve ever worked with. Very kind and personable. More

Very knowledgeable staff, and a wonderful salesman, Zander Ayton, could not be happier with purchase. Zander Ayton, could not be happier with purchase. More

We went just looking at upgrading and ended up finding something. When going over warranties we loved Pam and appreciated her not trying to sell us things we couldn't afford and trying to keep us around o something. When going over warranties we loved Pam and appreciated her not trying to sell us things we couldn't afford and trying to keep us around our budget. We took the car in a few days later to be detailed and were very disappointed with the results. The consoles and dash looked as if they hadn't been cleaned at all- crumbs and dust still everywhere. For waiting 2 hours for this service to be completed we are very dissatisfied. More

They helped us get everything approved and processed so we could come in and sign quickly on a Saturday morning because I had to be at work. we could come in and sign quickly on a Saturday morning because I had to be at work. More

Was lied to about the condition and history of vehicle. Was told I wasn't allowed to get an inspection because they already inspected it and I had a 15 day 500 mi. Warranty from Illinois if I were to have Was told I wasn't allowed to get an inspection because they already inspected it and I had a 15 day 500 mi. Warranty from Illinois if I were to have it inspected and there were issues. I had it inspected yesterday and there is frame damage, modifications, and major safety issues. I am currently working with an attorney and writing a certified letter for Notice of Rescission and Demand For Contract Cancellation. I just want my money back. This is horrible. EDIT: Kevin, the manager, was able to rectify the situation. More

All staff greets patrons as they enter the sales area no matter the purpose of the visit. matter the purpose of the visit. More

They were very professional, super nice and went above and beyond. I appreciated everything they did for us. and beyond. I appreciated everything they did for us. More

Callie was very patient as we were looking at a couple of verhicles and kept on changing out minds. When we did settle on a vehicle got our Sirius switched-got phones hooked up-got the Ford Pass on both pho verhicles and kept on changing out minds. When we did settle on a vehicle got our Sirius switched-got phones hooked up-got the Ford Pass on both phones updated and showed us the instrument panel and how to us. Had to go back next day for brief review and was very kind to show me again how to do the navigation from phone. More

Super nice friendly staff from start to finish everything went fast and smooth highly recommend them went fast and smooth highly recommend them More