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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
84 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 49 service reviews

November 28, 2025

Great service and friendly people. It's always a pleasant experience at the Walt Massy dealership. More

by Jurochester3rd
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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November 19, 2025

Kelly, my service advisor is very good at her job and her customer service is 100% even spoke with the mechanic about my truck and he was also amazing. Highly recommend Walt Massey Chevrolet. More

by RAWPARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Nov 21, 2025 -

Walt Massey Chevrolet Franklinton responded

Glad to hear Kelly took such great care of you — she’ll appreciate the recognition. It’s also great knowing the mechanic made a strong impression as well. Thanks for the recommendation, and we’re here whenever you need us next.

November 19, 2025

Most friendly service department from start to finish- went above and beyond to help Will be back More

by Miestrox
Recommend Dealer
Yes
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Nov 21, 2025 -

Walt Massey Chevrolet Franklinton responded

Great to hear the team went above and beyond for you. The friendliness and follow-through you described mean a lot, and they’ll be glad to know it made an impact. We look forward to welcoming you back next time.

November 13, 2025

Not at this time. They were very efficient and my job was completed in an hour and a half. More

by nancymail123
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
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Nov 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Glad to hear everything was handled efficiently and finished up in a timely manner. We’re happy the experience met your expectations and appreciate you sharing your feedback!

November 12, 2025

best place to deal with, gets you in and out as soon as possible and doesn’t hurt your pocket to bad More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Great to hear you had such a smooth experience. Getting you in and out quickly while keeping things affordable is exactly what we aim for, and it’s awesome to see that reflected in your visit. Thanks for sharing!

November 10, 2025

All good. Thanks Waiting area nice clean bathrooms had suggestion to get a set of new tires which I am considering. More

by mikeknifegun
Recommend Dealer
Yes
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Nov 17, 2025 -

Walt Massey Chevrolet Franklinton responded

Appreciate you sharing this. Glad to hear everything was good and that the waiting area and bathrooms were clean and comfortable. It’s great the team could make a helpful recommendation on tires, and we’re here whenever you’re ready. Thanks again for the feedback!

November 07, 2025

I love Walt Massey in Franklinton and recommend to everyone I know looking for a vehicle! Mrs Emily Martin is the best to work with! More

by msharp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that you love your experience with us in Franklinton! Emily will be so happy to know she made your visit such a great one. Thanks for the kind words and recommendation!

November 06, 2025

Great service at Walt Massey. Friendly staff......in and out in a few hours with a new actuator. Thanks! More

by Doxmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re happy to hear you had such a smooth visit and that our team got you back on the road quickly! Thanks for sharing your experience and for choosing us!

November 03, 2025

Very timely and great customer service Staff was very helpful and kept me up to date on progress More

by dana23
Recommend Dealer
Yes
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Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team provided timely service and kept you informed throughout your visit! Thanks for the kind words and for choosing us!

October 29, 2025

Got in as promised and finished work bet fast everything works and everyone was very friendly More

by shady6057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad everything went smoothly and that our team delivered fast, friendly service just as promised! Thanks for sharing your experience!

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