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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
166 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 99 service reviews

June 11, 2026

Upon arrival everyone was so helpful and nice. Answered all my questions and made me feel so welcome. I will definitely be back and recommend anyone to go to Walt Massey in franklinton Louisiana More

by samantharae0821
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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June 09, 2026

Quick, fixed my issue. Would recommend the service department From out of town and got me on my way More

by D.ray1993
Recommend Dealer
Yes
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Jun 09, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re glad our service team was able to get your issue handled quickly and get you back on the road. We know how important that is, especially when you’re from out of town. We truly appreciate your recommendation and your business!

June 08, 2026

Excellent as always. Walt Massey Franklinton is the best I recommend this dealership to everyone More

by shboyd
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jun 09, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you had another excellent experience with our team. It means a lot to have your continued trust and recommendation, and we truly appreciate your business!

June 08, 2026

Great local dealership. Everyone in Washington Parish should be trading here, creating local jobs and supporting local economy. More

by mbburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Walt Massey Chevrolet Franklinton responded

We love hearing this. Supporting local businesses, creating local jobs, and investing back into the community are all very important to us. We truly appreciate your kind words, your recommendation, and your business!

June 01, 2026

I love Walt Massey and recommend everyone I know to them I love Mrs Emily More

by Malynda
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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Jun 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words and continued support! We’re truly honored to hear that you love Walt Massey and recommend us to your friends and family. There’s no greater compliment than a customer who trusts us enough to spread the word. We sincerely appreciate your loyalty and look forward to serving you for many years to come!

June 01, 2026

Service advisor was very helpful and service was great and quick. The detailing looked great as well. Thanks More

by Theresapots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re glad to hear your service advisor was helpful and that your service was completed quickly and efficiently. We’re also thrilled that you were pleased with the detailing of your vehicle. Thank you for your support, and we appreciate the opportunity to serve you!

May 28, 2026

Very professional top-notch service Wayne is a wonderful service advisor. Everyone there was helpful. Excellent experience. More

by JCRAWFORD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Jun 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you received top-notch, professional service and had an excellent experience with our team. Wayne will be especially happy to hear your feedback, and we’re glad he provided the outstanding service and guidance you deserve. We truly appreciate your support and are grateful for the opportunity to serve you. Thank you for choosing us!

May 25, 2026

Everything they was a good job. They were very professional and knowledgeable of what need to be done for my per element request. More

by rmlowe954
Recommend Dealer
Yes
Employees Worked With
Wayne
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May 26, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re glad to hear our team did a great job and provided professional, knowledgeable service for your repair request. We truly appreciate your support and are happy we could take care of your vehicle needs!

May 25, 2026

Their service department always works with me to get my car taken care of and they are very nice and professional. More

by RUBYVARNADO3955
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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May 26, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and continued support! We’re thrilled to hear our service department consistently takes great care of you and provides professional and friendly service. We truly appreciate your trust in our team and look forward to serving you again!

May 21, 2026

very good people from Trent to Wayne to all the mechanics to judy in parts and all the managers over saled More

by emartin2
Recommend Dealer
Yes
Employees Worked With
Wayne Keen very good person
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May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with Trent, Wayne, Judy, our mechanics, managers, and the entire team. We truly appreciate your support and are grateful for the opportunity to serve you!

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