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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
296 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 191 service reviews

October 16, 2026

Efficient and friendly service. Always on point. I'm a regular customer and really like Walt Massey in Franklinton. More

by craigmeyer63
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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Oct 17, 2026 -

Walt Massey Chevrolet Franklinton responded

Craig, we appreciate you continuing to trust Walt Massey Chevrolet Franklinton with your vehicle. It’s great to hear we’re consistently providing the efficient, friendly service you count on. We value your loyalty and look forward to seeing you next time!

October 16, 2026

Easy to schedule appointment. Easy check. They took my vehicle back almost as soon as I arrived. Nice and comfortable waiting area. Easy check out. Will definitely return More

by billysells4u
Recommend Dealer
Yes
Employees Worked With
IDK Young guy with a beard at the service desk. Very nice and helpful!!
Print
Oct 17, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re happy to hear scheduling was easy and you were able to get checked in and out without a hassle. It’s great that you were comfortable while you waited, too. We appreciate your business and look forward to seeing you again!

October 15, 2026

The service department did a great job! My running rails look like they were on the vehicle when I bought it. Could not ask for a better job. Thanks for a wonderful job! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Kathy, it’s great to hear you’re so pleased with how your running rails turned out. We appreciate the kind words about our service department at Walt Massey Chevrolet Franklinton!

October 15, 2026

Very wonderful people to have done business with for now and for ever more Thanks More

by PICTUREE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Laratro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone there was very nice people
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Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate your kind words and your continued trust in Walt Massey Chevrolet Franklinton. It means a lot to have you as part of our dealership family!

October 14, 2026

Walt Massey is a great place to get tires ,oil change and brake repairs. It lot more thing can do for your vehicle and they also sale new anf dum use vehicle More

by rmlowe954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate you thinking of Walt Massey Chevrolet Franklinton for routine maintenance. Thanks for supporting our dealership and giving us the opportunity to help with your automotive needs!

October 14, 2026

I always have a great experience with you all when bring my vans Vans out to Walt Massey for services More

by rmlowe954
Recommend Dealer
Yes
Employees Worked With
Byran
Print
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate you continuing to bring your vans to Walt Massey Chevrolet Franklinton for service! We look forward to taking care of your vans for many years to come.

October 12, 2026

Great as always Probably the best service department that I've dealt with ever!!! Awesome dealership ?? More

by takemyaddress
Recommend Dealer
Yes
Print
Oct 13, 2026 -

Walt Massey Chevrolet Franklinton responded

It’s great to know our service department continues to impress and keeps you coming back. Thank you for the kind words and for your continued support of Walt Massey Chevrolet Franklinton!

October 12, 2026

Convenient , affordable, and customer focused! Great people, great experience, but do not like surveys. More

by ajs_ash99
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Print
Oct 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, We appreciate the kind words about our team at Walt Massey Chevrolet Franklinton! We understand that surveys can get tiresome, so we appreciate you taking the time to share your thoughts with us.

October 12, 2026

Service department wasn’t staffed well for a weekend I had a appointment for 9 AM for a oil change ,tire rotation and a truck wash I got out of there at 11 AM with no truck wash More

by mwheat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 10, 2026

Great! He was great with customer service. Very helpful! Helped me look for something for cleaning my leather More

by MCGEHEEKARLA
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Print
Oct 10, 2026 -

Walt Massey Chevrolet Franklinton responded

Karla, thanks for the kind words! It’s great to hear our team member was helpful and took the time to help you find something to clean your leather. We appreciate you choosing Walt Massey Chevrolet Franklinton!

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