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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
221 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 138 service reviews

July 23, 2026

I am very please with Walt Massey as a whole. I purchased my equinox from them and a year later my husband purchased is truck from the same dealership. I love to do business locally and am extrem More

by TEANASEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful review! We're honored that you and your husband have both chosen Walt Massey for your vehicle purchases. It means a great deal to us that you've trusted our team not once, but twice. We're especially grateful for your commitment to supporting local businesses and are thrilled to hear you've had such positive experiences with our dealership. Thank you for choosing Walt Massey and for being a valued part of our community. We look forward to serving you and your family for many years to come!

July 23, 2026

I had 2 vehicles serviced over 2 days. Kristal did a great job helping to get my time scheduled and throughout the process with pick up and payment. Wayne did a great job of explaining to More

by Kris.c.neyland
Recommend Dealer
Yes
Employees Worked With
Wayne & Krystal in the service dept
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Jul 24, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for taking the time to share your experience! We're delighted to hear servicing both of your vehicles was a smooth and positive experience. It's wonderful to know our team made the scheduling, pickup, and payment process easy while taking the time to clearly explain your vehicles' service needs and recommendations. Thank you for trusting Walt Massey with your vehicles. We truly appreciate your continued business and look forward to providing you with the same great service on your next visit.

July 22, 2026

Nice people and nice place Very professional and very accommodating for my needs Definitely recommend More

by mowproandmore
Recommend Dealer
Yes
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Jul 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're delighted to hear you had such a positive experience with our team. It's great to know you found everyone to be professional, accommodating, and committed to meeting your needs. We truly appreciate your recommendation and your trust in Walt Massey. Thank you for choosing us, and we look forward to serving you again in the future!

July 22, 2026

Helpful and informative advice. Clean waiting room and bathroom and concessions. Friendly people to work with in the service department. More

by BANKSTONDARRYL
Recommend Dealer
Yes
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Jul 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for taking the time to leave such a thoughtful review! We're so glad to hear you found our team helpful, informative, and friendly throughout your service visit. It's also great to know you enjoyed our clean waiting area, restroom facilities, and refreshments while you waited. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your business and look forward to providing you with another outstanding service experience in the future.

July 22, 2026

Great customer care. Good people too work with. Great dealership to do business with. Fast service More

by BANKSTONDARRYL
Recommend Dealer
Yes
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Jul 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words! We're so glad to hear you experienced great customer care, fast service, and a friendly team. Providing a smooth and efficient service experience while treating every customer with respect is what we strive for every day. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your business and look forward to serving you again in the future!

July 22, 2026

Got truck back in a timely manner Got truck back in a timely manner. Staff was kind and helpful. More

by PAULASPEARS22
Recommend Dealer
Yes
Employees Worked With
No sure but service was good
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Jul 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We're glad to hear your truck was serviced and returned to you in a timely manner. It's also wonderful to know our team was kind and helpful throughout your visit. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your support and look forward to serving you again in the future!

July 18, 2026

Very thorough. Efficient. Professional. The experience was a good one. The staff was courteous. The waiting area environment was clean and welcoming. The overall ex More

by smithk668
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your thoughtful feedback! We're thrilled to hear you found our team to be thorough, efficient, and professional. It's also wonderful to know you enjoyed our clean and welcoming waiting area and that our staff made your visit a positive one. We're honored to have earned your trust and are grateful that you've chosen Walt Massey for your service needs. Thank you for your support—we look forward to welcoming you back for many years to come!

July 18, 2026

Great. Will be back when need more service. Waiting area is very nice. Clean and comfortable. More

by smithk668
Recommend Dealer
Yes
Employees Worked With
Service department- don't have names.
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Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We're thrilled to hear you had a great experience with our service department. It's wonderful to know you enjoyed our clean, comfortable waiting area while your vehicle was being serviced. We truly appreciate your support and are honored that you plan to return for your future service needs. Thank you for choosing Walt Massey—we look forward to seeing you again!

July 17, 2026

Excellent service and friendly people The service was quick and efficient I would definitely recommend to friends and family. More

by Carleadillon35
Recommend Dealer
Yes
Employees Worked With
Wayne Keen, Krystal Oalmann, Trenton Cooley
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Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're thrilled to hear you received excellent service from our friendly team. It's great to know your visit was quick, efficient, and met your expectations. Your recommendation to your friends and family means so much to us. Thank you for choosing Walt Massey—we truly appreciate your support and look forward to serving you again!

July 16, 2026

The people were friendly and efficient. They greeted us and the service didn't take too long. More

by trogersphs88
Recommend Dealer
Yes
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Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team was friendly, efficient, and made you feel welcome from the moment you arrived. It’s great to know your service was completed in a timely manner. Thank you for choosing Walt Massey Chevrolet Franklinton—we truly appreciate your support and look forward to serving you again!

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