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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
137 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 82 service reviews

April 23, 2026

Very nice, friendly dealership. They always check to make sure you are satisfied and we are definitely satisfied More

by dawnlh1958
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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Apr 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team continues to provide friendly service and makes sure you’re completely satisfied. We truly appreciate your trust and support!

April 06, 2026

She was so much better than experience I had before an she is why I gave yall the repair she was helpful an easy to deal with an I felt honest More

by esmairvine1
Recommend Dealer
Yes
Employees Worked With
Krystal
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Apr 07, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Krystal made such a positive difference and provided helpful, honest, and easy-to-work-with service. We truly appreciate you giving us the opportunity to earn your business and look forward to assisting you again.

April 04, 2026

Always quick and professional It's never a hassle when it's time to get my oil change. They service staff is always quick and professional. More

by stevierose7291
Recommend Dealer
Yes
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Apr 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our service team consistently provides quick and professional oil changes. We truly appreciate your loyalty and look forward to assisting you again!

April 03, 2026

Easy scheduling very friendly kept me updated service done on time no mess left clean auto More

by mattpittman1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear scheduling was easy, our team was friendly, and that you were kept informed throughout your visit. It’s great to know your service was completed on time and your vehicle was returned clean. We truly appreciate you choosing our dealership!

April 01, 2026

Excellent service, friendly. Excellent service, friendly. I have never had a problem with this dealership. Will definitely use them again More

by kkbarrett
Recommend Dealer
Yes
Employees Worked With
Krystal Oalmann
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Apr 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you consistently receive excellent and friendly service, and that your visits have always gone smoothly. We truly appreciate your loyalty and look forward to assisting you again in the future.

March 30, 2026

Awesome staff and service at an affordable price close to home. It’s always easy to get my car in for service and ready quickly. More

by LISAM_1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Report | Print
Mar 31, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you’ve consistently received great service at a fair price and that scheduling and turnaround have been convenient for you. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 18, 2026

Kind friendly helpful staff that wants to make sure you are happy with service I appreciate them More

by christimulina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Oalmann
Report | Print
Mar 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was kind, friendly, and helpful, and that they made sure you were happy with your service. We truly appreciate your support and trust in our team!

March 16, 2026

We took our 2015 Buick Enclave because of intermittent no-start-a/c not working issue. Temperature gauge was intermittent. They replaced the EVAP canister purge valve($570). Picked up our car, between Wal More

by jodave85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trenton Cooley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Steve Boyd, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (985) 295-4966.

March 03, 2026

The customer service and overall quality of work were both excellent!! The staff were transparent, friendly and quickly took care of the issue. They all deserve a raise and promotions!! More

by Rcmdjmasm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2026 -

Walt Massey Chevrolet Franklinton responded

It is wonderful to hear that both the quality of work and the transparency of the team met such high standards. We are thrilled that the issue was resolved quickly and in such a friendly manner. Your high praise for the staff means the world to us. Thank you for the incredible support!

February 24, 2026

Although I didn't purchase my vehicle there, they were extremely helpful with their time & patience. Would go there for service for sure. More

by malogreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for the kind words! It is wonderful to hear that the patience and time provided made such a positive impression. While a purchase didn't happen this time, we truly appreciate the recommendation and look forward to assisting you in the future.

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