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Walt Massey Chevrolet Franklinton

Franklinton , LA

4.8
319 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 210 service reviews

November 12, 2026

Rapid scheduling. Prompt diagnosis of problem and friendly communication ???? Great coffee and popcorn t More

by mlanej55
Recommend Dealer
Yes
Employees Worked With
Idk but great and rapid service
November 12, 2026

I had a very pleasant experience at the dealership service department. The staff was friendly, professional,and welcoming from the moment I arrived. They took the time to explain the service process, More

by Kirkland_creel
Recommend Dealer
Yes
Employees Worked With
Trent
November 12, 2026

Curious and prompt Pleasant, thorough,and prepared. Completed my service in a timely manner. Even dropped my off for my hair appointment while my car was being serviced. More

by STANFORDAMY
Recommend Dealer
Yes
Employees Worked With
Trenton
November 11, 2026

Didn't have appointment but he worked me in. I desperately needed an oil change. Had an emergency and was leaving for Missouri the next morning. More

by Randybranch1954
Recommend Dealer
Yes
November 06, 2026

Always a pleasant experience. I drive out of my way to come to this location. More

by madelienelowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2026

Knowledgeable, courteous, helpful He took initiative to solve problems Pleasant, kept me updated, efficient, overall a good experience for an expensive job More

by dlbateman
Recommend Dealer
Yes
Employees Worked With
Service department man
Nov 09, 2026 -

Walt Massey Chevrolet Franklinton responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 04, 2026

Good service. Friendly employees. Reasonable prices. All went well with no issues getting my truck serviced More

by Bcreel2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2026

Very satisfied with Wayne's customer service. Very easy to deal with and very quick. Very satisfied with Wayne's customer service. Very easy to deal with and very quick. I rate Wayne's performanc More

by ALEXFUSSELL05
Recommend Dealer
Yes
Employees Worked With
Wayne keen
Nov 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Alex, thank you for recognizing Wayne's outstanding customer service. We appreciate you giving him a 10/10! Thank you for choosing Walt Massey Chevrolet Franklinton!

November 02, 2026

Amazing service. Great communication. 10 out 10 service would not think twice about going back More

by pittman.kortlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Kortlan, that's great to hear! We appreciate you recognizing the communication and service you received at Walt Massey Chevrolet Franklinton. Thank you for the recommendation and for your business!

October 30, 2026

Great They got right on my truck at my appointment time. Didn't have to wait long for work to be done... More

by Mp_horning
Recommend Dealer
Yes
Employees Worked With
Trent
Oct 31, 2026 -

Walt Massey Chevrolet Franklinton responded

It's great to hear we got your truck in right on schedule and had the work finished without a long wait. We appreciate your business at Walt Massey Chevrolet Franklinton!

Oct 31, 2026 -

Mp_horning responded

Pleasant doing business with Walt Massey Chevrolet…

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