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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
198 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 122 service reviews

July 08, 2026

They are always professional, Knowledgeable and eager to help with maintaining your vehicle. Great service More

by Charee Fabiano
Recommend Dealer
Yes
Employees Worked With
The service department
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July 08, 2026

Fast and friendly service,, keeps you updated on progress and a detailed description of work being performed. More

by chauvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 06, 2026

Walt Massey always strives for perfection. I am always very satisfied with my visit. I can't say enough about how well Wayne handles his customers. Great place. Great people. More

by KBOALMANN
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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July 06, 2026

They always take care of me. I'm in and out quick I like the small town hospitality. More

by takemyaddress
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback and continued trust in our team! We’re glad to hear you can always count on us for quick service and the friendly, small-town hospitality you appreciate. It’s always a pleasure taking care of our customers. Thank you for choosing us—we truly appreciate your support and look forward to seeing you again!

July 06, 2026

Great service! Quick and easy! Excellent communication, the staff were all very helpful and friendly! More

by swade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear your service was quick, easy, and supported by excellent communication. It’s wonderful to know our staff was helpful and friendly throughout your visit. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 03, 2026

The service writer was good. When I got my vehicle back, it had oily handprints on the inside and outside. More

by sbeall2010
Recommend Dealer
No
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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July 02, 2026

They did just what I asked of them and were very friendly. I like that they send you a video of your vehicle check up More

by dofussell
Recommend Dealer
Yes
Employees Worked With
Wayne keen
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team provided friendly service and took care of exactly what you requested. We’re also happy to know you enjoyed receiving the video of your vehicle inspection. Keeping our customers informed throughout the service process is important to us. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 02, 2026

Great service. Communicated thoroughly and kept me informed. Got me in and out very fast. More

by trentcooley
Recommend Dealer
Yes
Employees Worked With
Wayne keen
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team provided great service, communicated clearly throughout the process, and kept you informed every step of the way. We know your time is valuable, so we’re especially pleased to hear we were able to get you back on the road quickly. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 02, 2026

Got me in and out and very respectful and helpful. Definitely recommend them to anyone! More

by lanebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team got you in and out quickly while providing respectful and helpful service. Delivering a smooth, efficient experience is what we strive for every day. Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing us—we look forward to serving you again in the future!

July 01, 2026

They are a great dealership my car was in the shop longer than they expected so they let me rent a rental until it was done. Great team and care people More

by Jjennifer171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team took great care of you throughout your service experience. While we know it’s never ideal for repairs to take longer than expected, we’re glad we could help by providing a rental vehicle to keep you on the road in the meantime. Your kind words about our team and the care you received mean a great deal to us. Thank you for your patience, your trust, and for choosing us. We truly appreciate your support and look forward to serving you again!

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