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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
166 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 166 reviews

May 25, 2026

Everything they was a good job. They were very professional and knowledgeable of what need to be done for my per element request. More

by rmlowe954
Recommend Dealer
Yes
Employees Worked With
Wayne
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May 26, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re glad to hear our team did a great job and provided professional, knowledgeable service for your repair request. We truly appreciate your support and are happy we could take care of your vehicle needs!

May 25, 2026

Their service department always works with me to get my car taken care of and they are very nice and professional. More

by RUBYVARNADO3955
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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May 26, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and continued support! We’re thrilled to hear our service department consistently takes great care of you and provides professional and friendly service. We truly appreciate your trust in our team and look forward to serving you again!

May 21, 2026

very good people from Trent to Wayne to all the mechanics to judy in parts and all the managers over saled More

by emartin2
Recommend Dealer
Yes
Employees Worked With
Wayne Keen very good person
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May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with Trent, Wayne, Judy, our mechanics, managers, and the entire team. We truly appreciate your support and are grateful for the opportunity to serve you!

May 21, 2026

The staff are great. They treated us very nice and were fast, we didn’t have to wait for service. We will recommend this dealership to anyone we know looking for a vehicl More

by lindahartzog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team treated you well and provided fast service without a long wait. Your recommendation truly means a lot to us, and we greatly appreciate your support. Enjoy your vehicle, and thank you for choosing us!

May 21, 2026

Very friendly, competent. Could not ask for anything better. Love all of them. They even picked me up and drove me to the dealership. Great jobs, Guys and Gals. ♥️👍✅ More

by yawms21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience with our team. Providing friendly, dependable service and going the extra mile for our customers is what we strive for every day. We’re especially glad we could help make things easier by providing transportation to and from the dealership. We truly appreciate your support and look forward to serving you again!

May 16, 2026

I would highly recommend Ty McCain. The buying experience was great. Enjoying the car as well. More

by RobbieDana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and recommendation! We’re thrilled to hear Ty provided a great buying experience for you. Most importantly, we’re glad you’re enjoying your vehicle. We truly appreciate your support and thank you for choosing us!

May 15, 2026

Great through the sales process, a little issue with the truck because another walt massy dealership checked the truck. But once Stephen (manager) was made aware, the truck was fixed. Love love Emily Mar More

by Deerman4020
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your honest feedback and kind words! We’re glad to hear you had a great overall experience and that Stephen stepped in quickly to make sure the issue with your truck was taken care of. We’re especially thrilled to hear Emily made the process feel comfortable and enjoyable — providing a relaxed, customer-focused experience is exactly what we strive for. Thank you again for choosing Walt Massey Chevrolet and for supporting your local dealership. We truly appreciate your business!

May 15, 2026

Friendly, courteous, helpful, honest, everything done as promised, and at a fair price. Will definitely use for future service. More

by sandraodom2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Cooper and Wayne Keen
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May 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your wonderful feedback! We’re so glad to hear our team provided friendly, honest, and helpful service while delivering everything as promised at a fair price. Your trust means a lot to us, and we truly appreciate the opportunity to serve you. We look forward to helping you again with your future service needs!

May 14, 2026

Ty and Stephen were great! They helped me get the right deal on my 26 Chevy 2500. Thanks for all the hard work and assistance. More

by willschumaker32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for the great review! We’re thrilled to hear Ty and Stephen helped you find the right deal on your new Chevrolet Silverado 2500HD. We truly appreciate your kind words and are glad our team could make the experience a great one. Enjoy your new truck, and thank you for choosing us!

May 13, 2026

I have no complaints except being elderly I did not know how to get off my dash screen the icon that shows me my oil has hundred percent, and I had to make another trip back to the dealership for the guy to More

by lynnemccarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback and for sharing your experience with us. We’re glad to hear you were otherwise satisfied with your visit, but we do understand how frustrating it must have been to make another trip back for something so simple. We truly appreciate your patience, and your feedback is a great reminder for us to take a little extra time to help explain vehicle features and dashboard settings before our customers leave. Thank you again for your support and trust in our team!

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