Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
221 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

2127 E Washington St

Franklinton , LA

70438

Directions

Filter Reviews By Type

Showing 221 reviews

July 18, 2026

Very thorough. Efficient. Professional. The experience was a good one. The staff was courteous. The waiting area environment was clean and welcoming. The overall ex More

by smithk668
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your thoughtful feedback! We're thrilled to hear you found our team to be thorough, efficient, and professional. It's also wonderful to know you enjoyed our clean and welcoming waiting area and that our staff made your visit a positive one. We're honored to have earned your trust and are grateful that you've chosen Walt Massey for your service needs. Thank you for your support—we look forward to welcoming you back for many years to come!

July 18, 2026

Great. Will be back when need more service. Waiting area is very nice. Clean and comfortable. More

by smithk668
Recommend Dealer
Yes
Employees Worked With
Service department- don't have names.
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We're thrilled to hear you had a great experience with our service department. It's wonderful to know you enjoyed our clean, comfortable waiting area while your vehicle was being serviced. We truly appreciate your support and are honored that you plan to return for your future service needs. Thank you for choosing Walt Massey—we look forward to seeing you again!

July 17, 2026

Excellent service and friendly people The service was quick and efficient I would definitely recommend to friends and family. More

by Carleadillon35
Recommend Dealer
Yes
Employees Worked With
Wayne Keen, Krystal Oalmann, Trenton Cooley
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're thrilled to hear you received excellent service from our friendly team. It's great to know your visit was quick, efficient, and met your expectations. Your recommendation to your friends and family means so much to us. Thank you for choosing Walt Massey—we truly appreciate your support and look forward to serving you again!

July 17, 2026

Everyone was so nice. Malik was great in explaining all the bells and whistles of the cars aI test drove. Stephen was quick with the paperwork to get out out the door in n More

by shandag1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience with our team. It's wonderful to know they took the time to explain the features of the vehicles you test drove and made the paperwork process quick and easy. Congratulations on your new Trailblazer! We truly appreciate you choosing Walt Massey and hope you enjoy every mile. Thank you for your support, and we look forward to serving you again in the future!

July 17, 2026

They were friendly, fast, and not pushy. They were very helpful And answered any questions we had. More

by bruddies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your wonderful review! We're so glad to hear you had a friendly, helpful, and pressure-free experience with our team. Making the car-buying process easy and ensuring every question is answered is exactly the kind of experience we strive to provide. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to helping you again whenever you're ready for your next vehicle or need anything in the future.

July 16, 2026

The people were friendly and efficient. They greeted us and the service didn't take too long. More

by trogersphs88
Recommend Dealer
Yes
Report | Print
Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team was friendly, efficient, and made you feel welcome from the moment you arrived. It’s great to know your service was completed in a timely manner. Thank you for choosing Walt Massey Chevrolet Franklinton—we truly appreciate your support and look forward to serving you again!

July 16, 2026

Very professional, friendly and helpful. Always willing to go above and beyond, that is all. More

by jeni.l.turner
Recommend Dealer
Yes
Report | Print
Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was professional, friendly, and helpful throughout your visit. Going above and beyond for our customers is what we strive for every day, and we’re glad that commitment made a difference in your experience. Thank you for choosing Walt Massey Chevrolet in Franklinton—we truly appreciate your support and look forward to serving you again!

July 15, 2026

it was excellent and no long wait time I would recommend my family and friends More

by lmagee0
Recommend Dealer
Yes
Employees Worked With
Wayne keen
Report | Print
Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear you had an excellent experience and that we were able to get you taken care of with little to no wait time. Your recommendation to your family and friends means so much to us. Thank you for choosing Walt Massey—we truly appreciate your support and look forward to serving you again!

July 15, 2026

The service director went above and beyond to ensure my transmission was serviced and the warranty covered it. More

by LARRY.RICE
Recommend Dealer
Yes
Employees Worked With
Service Director
Report | Print
Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our Service Director went above and beyond to ensure your transmission was properly serviced and that your warranty coverage was taken care of. Providing exceptional customer service and advocating for our customers is what we strive for every day. Thank you for trusting us with your vehicle—we truly appreciate your support and look forward to serving you again in the future!

July 15, 2026

Very professional! Awesome Communication skills and people skills. Kept me informed with all steps and process while my vehicle was in the shop. Also speedy and quick s More

by Bullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
Report | Print
Jul 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with our team. Providing professional service, clear communication, and keeping our customers informed every step of the way is exactly what we strive for. We’re also glad we could get your vehicle serviced quickly and efficiently. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

1
2
3
...
23