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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
143 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 143 reviews

May 08, 2026

Very good and good attitude! Very knowledgeable and made sure I. Understood what was happening! More

by paincourtville1952
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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May 06, 2026

Very friendly and helpful employees especially since i am having hard time with operating computer system in vehicle. i feel like i can call or drop by for assistance anytime which helps to relieve my confu More

by brendahayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback! We’re so glad our team was able to help and make things less stressful for you. Vehicle technology can definitely feel overwhelming at times, and we’re always happy to answer questions or assist however we can. We truly appreciate your trust and are always here whenever you need us!

May 05, 2026

Everyone we worked with at the dealership was very nice and professional. They were extra accommodating. More

by madeleine0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ragas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was nice, professional, and extra accommodating throughout your visit. We truly appreciate your trust and support!

May 04, 2026

They were very responsive, timely, and friendly! I appreciate the way they worked our appointment in quickly and thoroughly examined my Tahoe and made appropriate recommendations to keep it safe. More

by carolyn.bubrig
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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May 05, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re glad our team was able to work your Tahoe in quickly and provide a thorough inspection. Keeping you safe on the road is always the priority, and we appreciate you recognizing their responsiveness and care!

May 01, 2026

Thanks for all that you all do, keep up the great work how the work was done for me Thanks. More

by carlese_b@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
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May 04, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words and encouragement. We’re glad to hear you were pleased with the work done for you. We truly appreciate your support and will keep working hard to provide great service!

May 01, 2026

I had concerns about a ton of sensor errors that had come up. Trent in Service told me to come on out and they would take a look at it. On the way there all the sensor error lights went away. Trent hold m More

by dg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Trent was helpful, polite, and took the time to explain what you were experiencing with the sensor warnings. It’s great to know he made you feel comfortable coming in anytime if the issue returns. We truly appreciate your trust and support!

April 23, 2026

Very nice, friendly dealership. They always check to make sure you are satisfied and we are definitely satisfied More

by dawnlh1958
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Report | Print
Apr 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team continues to provide friendly service and makes sure you’re completely satisfied. We truly appreciate your trust and support!

April 20, 2026

Excellent salesperson Al, very knowledgeable and never felt pressured. Excellent management & financial management. They were very honest. More

by KODIAKJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you were provided with knowledgeable, no-pressure support and that our management and finance teams made the process smooth and honest. We truly appreciate your trust and support!

April 11, 2026

Ty was great to work with and found exactly what I wanted! Highly recommend Ty McCain at Walt Massey to anyone in the market for a vehicle. More

by Kpieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Ty made the process easy and helped you find exactly what you were looking for. We truly appreciate your recommendation and your trust in our team!

April 06, 2026

She was so much better than experience I had before an she is why I gave yall the repair she was helpful an easy to deal with an I felt honest More

by esmairvine1
Recommend Dealer
Yes
Employees Worked With
Krystal
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Apr 07, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Krystal made such a positive difference and provided helpful, honest, and easy-to-work-with service. We truly appreciate you giving us the opportunity to earn your business and look forward to assisting you again.

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