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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
81 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 81 reviews

November 13, 2025

Not at this time. They were very efficient and my job was completed in an hour and a half. More

by nancymail123
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
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November 12, 2025

best place to deal with, gets you in and out as soon as possible and doesn’t hurt your pocket to bad More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 10, 2025

All good. Thanks Waiting area nice clean bathrooms had suggestion to get a set of new tires which I am considering. More

by mikeknifegun
Recommend Dealer
Yes
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November 08, 2025

Went their a few months ago got approved for a 52000$ truck well they where taking forever to bring me the paperwork on it and then I decided to leave well a week ago I go up their looking at a used truc More

by Chris17305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re sorry to hear about your experience and understand your frustration. Our General Manager, Steve Boyd, is already looking into this matter and will be reaching out to discuss it with you directly. You can also contact the store if you’d like to connect with him sooner.

November 07, 2025

I love Walt Massey in Franklinton and recommend to everyone I know looking for a vehicle! Mrs Emily Martin is the best to work with! More

by msharp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that you love your experience with us in Franklinton! Emily will be so happy to know she made your visit such a great one. Thanks for the kind words and recommendation!

November 06, 2025

Great service at Walt Massey. Friendly staff......in and out in a few hours with a new actuator. Thanks! More

by Doxmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re happy to hear you had such a smooth visit and that our team got you back on the road quickly! Thanks for sharing your experience and for choosing us!

November 03, 2025

Very timely and great customer service Staff was very helpful and kept me up to date on progress More

by dana23
Recommend Dealer
Yes
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Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear our team provided timely service and kept you informed throughout your visit! Thanks for the kind words and for choosing us!

October 29, 2025

Got in as promised and finished work bet fast everything works and everyone was very friendly More

by shady6057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad everything went smoothly and that our team delivered fast, friendly service just as promised! Thanks for sharing your experience!

October 27, 2025

I had a great experience. Friendly people that made my time there great. Awesome dealership!! More

by jerrain_cowart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Mccain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty McCain
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Oct 28, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear you had a great experience! Our team works hard to create a friendly, welcoming atmosphere, and it’s great to know that came through. Thanks for the awesome feedback!

October 25, 2025

Great communication, service, follow up Excellent customer service Walt Massey of Franklinton provides excellent service More

by kelli.sanburn
Recommend Dealer
Yes
Employees Worked With
Krystal
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Oct 28, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that! It’s great to know our team in Franklinton delivered excellent communication and service from start to finish. We truly appreciate your kind words and support!

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