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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
100 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 100 reviews

January 26, 2026

Great experience from start to finish Great experience from start to finish. All of the staff made me feel welcome and they did great work. More

by trentcooley
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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Jan 28, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind feedback. We’re glad to hear you had a great experience from start to finish and that our team made you feel welcome while delivering great work. We truly appreciate your trust in us.

January 18, 2026

Service was good. My wife said service and timing were great. We will definitely be back. More

by MICHELEPLA
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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Jan 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear the service and timing met your expectations and that your wife had a great experience as well. We truly appreciate your trust and look forward to assisting you again.

January 15, 2026

The lady and the man in service department up front was professional and courtesy. They was very good communicating with me. More

by kseal888
Recommend Dealer
Yes
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Jan 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your feedback. We’re glad to hear our service department team was professional, courteous, and communicated clearly throughout your visit. We truly appreciate you choosing us.

January 13, 2026

So far So good My experience with Walt Massey has been great so far. Very prompt with getting my vehicle serviced More

by vivianard61
Recommend Dealer
Yes
Employees Worked With
Kelly Allange Emily Arcement
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Jan 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for taking the time to share this. We're really glad to hear that your experience with Walt Massey has been great so far and that your vehicle was serviced promptly. We truly appreciate your trust in us.

January 12, 2026

When ever im there im comfortable, it's clean, free coffee and TV is available. The wait is easy. More

by gladysreesmith
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Report | Print
Jan 13, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you feel comfortable during your visits and that the clean space, coffee, and TV help make the wait easy. We truly appreciate you choosing us.

January 02, 2026

Excellent She did an exquisite job at taking care of my service needs while I was there at the dealership. It was quite a wonderful experience. More

by Maverik72
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jan 03, 2026 -

Walt Massey Chevrolet Franklinton responded

We love hearing that. She takes great pride in making sure every detail is handled and customers feel well cared for, and it’s great to know your experience was such a positive one. We truly appreciate you choosing us and hope to see you again.

January 02, 2026

Excellent She did an exquisite job at taking care of my service needs while I was there at the dealership. It was quite a wonderful experience. More

by Maverik72
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jan 03, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear she took such great care of you and made your visit a wonderful experience. Providing attentive, thoughtful service is what we strive for, and it means a lot to know your service needs were handled so well. We appreciate you choosing us and look forward to seeing you again.

January 02, 2026

Excellent She did an exquisite job at taking care of my service needs while I was there at the dealership. It was quite a wonderful experience. More

by Maverik72
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jan 03, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear that. Taking great care of our customers and making the experience enjoyable is always the goal, and it’s wonderful to know your service visit exceeded expectations. We truly appreciate you sharing this.

January 02, 2026

Emily Martin is awesome and I would recommend her and Walt Massey for getting a car. More

by dawnlh1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Emily truly is awesome, and we’re glad she made such a great impression. Helping customers feel confident and supported throughout the car-buying process is what she does best. We appreciate the recommendation and are grateful for the opportunity to earn your business.

December 29, 2025

Thorough inspection, quick and friendly service Proactive--they called me about a recall service and oil change that was due More

by m_thibodeaux
Recommend Dealer
Yes
Employees Worked With
Kelly Allange
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Dec 29, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad you had a smooth experience and that the team was proactive in keeping you informed about your recall and service needs. Quick, friendly, and thorough is exactly what we aim for, and we appreciate you sharing your experience.

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