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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
190 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 190 reviews

July 03, 2026

The service writer was good. When I got my vehicle back, it had oily handprints on the inside and outside. More

by sbeall2010
Recommend Dealer
No
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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July 02, 2026

They did just what I asked of them and were very friendly. I like that they send you a video of your vehicle check up More

by dofussell
Recommend Dealer
Yes
Employees Worked With
Wayne keen
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July 02, 2026

Great service. Communicated thoroughly and kept me informed. Got me in and out very fast. More

by trentcooley
Recommend Dealer
Yes
Employees Worked With
Wayne keen
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July 02, 2026

Got me in and out and very respectful and helpful. Definitely recommend them to anyone! More

by lanebennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team got you in and out quickly while providing respectful and helpful service. Delivering a smooth, efficient experience is what we strive for every day. Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing us—we look forward to serving you again in the future!

July 01, 2026

They are a great dealership my car was in the shop longer than they expected so they let me rent a rental until it was done. Great team and care people More

by Jjennifer171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team took great care of you throughout your service experience. While we know it’s never ideal for repairs to take longer than expected, we’re glad we could help by providing a rental vehicle to keep you on the road in the meantime. Your kind words about our team and the care you received mean a great deal to us. Thank you for your patience, your trust, and for choosing us. We truly appreciate your support and look forward to serving you again!

July 01, 2026

It was quite a drive to get there from NOLA but definitely worth the experience. I would definitely go back. More

by jen007alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re honored that you made the drive from New Orleans to visit us, and we’re thrilled to hear it was well worth the trip. Knowing your experience made the drive worthwhile is one of the highest compliments we could receive. We truly appreciate your support and are grateful for the opportunity to earn your business. Thank you for choosing us, and we look forward to welcoming you back the next time you’re in the area!

June 29, 2026

The service department at Walt Massey Chevrolet of Franklinton was incredibly helpful and made the entire experience smooth and stress-free. From the moment I arrived, the staff was friendly, knowledg More

by Kirkland_creel
Recommend Dealer
Yes
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Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a smooth and stress-free experience with the service department at Walt Massey Chevrolet. It’s great to know our team was friendly, knowledgeable, and took the time to address your concerns while keeping you informed throughout the entire process. Providing honest communication, quality workmanship, and efficient service is exactly what we strive for every day, and we’re delighted to hear you left feeling confident and well taken care of. Thank you for trusting us with your vehicle and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!

June 29, 2026

Very comfortable and smooth process, great crew. The sales team were very courteous and helpful with the past 2 purchases, nice experience. More

by mstrin5.ms
Recommend Dealer
Yes
Employees Worked With
Emily Martin
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Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear your vehicle-buying experience was comfortable and smooth. It’s especially rewarding to know our sales team has provided courteous and helpful service during both of your purchases. We truly appreciate your continued trust and loyalty. Thank you for choosing us again, and we look forward to helping you with all of your automotive needs for years to come!

June 28, 2026

Took my new truck in for an oil change and tire rotation. Service advisor was great, service was fast. When I got in my truck, I found oily handprints on the outside door handle, door, hood, inside door ha More

by sbeall2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2026

The experience purchasing an suv was exceptional. Chris Kelly and Stephen Brown were so helpful, kind, and took their time in answering all my questions. They never hurried me or made me feel anythin More

by cfwelch9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re honored to hear your SUV purchasing experience was exceptional. Providing a relaxed, informative, and enjoyable buying experience is exactly what we strive for. We’re especially glad Chris and Stephen took the time to answer all of your questions, never made you feel rushed, and made you feel valued throughout the entire process. We’re also happy Davis was able to assist and help make everything even easier. Your kind words mean so much to our team, and we truly appreciate your trust and support. Thank you for choosing us, and congratulations on your new SUV! We look forward to serving you for many years to come.

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