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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
134 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 134 reviews

April 06, 2026

She was so much better than experience I had before an she is why I gave yall the repair she was helpful an easy to deal with an I felt honest More

by esmairvine1
Recommend Dealer
Yes
Employees Worked With
Krystal
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Apr 07, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear Krystal made such a positive difference and provided helpful, honest, and easy-to-work-with service. We truly appreciate you giving us the opportunity to earn your business and look forward to assisting you again.

April 04, 2026

Always quick and professional It's never a hassle when it's time to get my oil change. They service staff is always quick and professional. More

by stevierose7291
Recommend Dealer
Yes
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Apr 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our service team consistently provides quick and professional oil changes. We truly appreciate your loyalty and look forward to assisting you again!

April 03, 2026

Easy scheduling very friendly kept me updated service done on time no mess left clean auto More

by mattpittman1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 06, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear scheduling was easy, our team was friendly, and that you were kept informed throughout your visit. It’s great to know your service was completed on time and your vehicle was returned clean. We truly appreciate you choosing our dealership!

April 01, 2026

Excellent service, friendly. Excellent service, friendly. I have never had a problem with this dealership. Will definitely use them again More

by kkbarrett
Recommend Dealer
Yes
Employees Worked With
Krystal Oalmann
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Apr 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you consistently receive excellent and friendly service, and that your visits have always gone smoothly. We truly appreciate your loyalty and look forward to assisting you again in the future.

March 30, 2026

Awesome staff and service at an affordable price close to home. It’s always easy to get my car in for service and ready quickly. More

by LISAM_1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Mar 31, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear you’ve consistently received great service at a fair price and that scheduling and turnaround have been convenient for you. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 27, 2026

I would not recommend any dealership other than this one. I have purchased more cars than I would like to admit... but the service and experience I had at Walt Massey Chevrolet in Franklinton is beyond great More

by mallory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re thrilled to hear that our team provided honest, detailed guidance and made your visit a positive one, even with tough conversations. It’s wonderful to know your experience at Walt Massey Chevrolet in Franklinton stood out among all your car-buying experiences. We truly appreciate your trust and recommendation!

March 23, 2026

I had a fantastic experience with this dealership! Emily Martin was amazing—friendly, responsive, and made the entire process smooth from start to finish. David Pennington was equally impressive, very More

by cooperspeeps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing such a wonderful review. We’re thrilled to hear that Emily and David helped make your experience smooth and enjoyable from start to finish. It’s great to know you were happy with the value of your trade-in and your new vehicle. We truly appreciate your recommendation and thank you for choosing our team.

March 19, 2026

Very helpful kind had a great experience would recommend this place to anyone in the future More

by Bryancrain73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridgette Lee
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Mar 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was helpful and kind, and that you had a great visit. We truly appreciate your recommendation and your trust in our dealership!

March 18, 2026

I never make reviews about auto dealership because honestly never been to one that deserved a great review. However Walt Massey in Franklinton is different. They work with the buyer to get that person More

by jfolkslafop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot—especially knowing you don’t leave reviews. We’re honored that your experience with our team in Franklinton stood out in such a positive way. We appreciate you recognizing Steve's leadership, Ty’s dedication and approach, and the seamless support from David and Stephen in finance. It’s great to hear the process felt simple, pressure-free, and centered around your needs—that’s exactly what we strive for. Your trust in sending your daughter to us as well means everything. Thank you again for your recommendation and continued support—we’re grateful to have you as part of the Walt Massey family!

March 18, 2026

Kind friendly helpful staff that wants to make sure you are happy with service I appreciate them More

by christimulina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Oalmann
Report | Print
Mar 19, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience. We’re glad to hear our team was kind, friendly, and helpful, and that they made sure you were happy with your service. We truly appreciate your support and trust in our team!

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