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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
209 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 209 reviews

July 17, 2026

Excellent service and friendly people The service was quick and efficient I would definitely recommend to friends and family. More

by Carleadillon35
Recommend Dealer
Yes
Employees Worked With
Wayne Keen, Krystal Oalmann, Trenton Cooley
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July 17, 2026

Everyone was so nice. Malik was great in explaining all the bells and whistles of the cars aI test drove. Stephen was quick with the paperwork to get out out the door in n More

by shandag1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2026

They were friendly, fast, and not pushy. They were very helpful And answered any questions we had. More

by bruddies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2026

The people were friendly and efficient. They greeted us and the service didn't take too long. More

by trogersphs88
Recommend Dealer
Yes
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Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team was friendly, efficient, and made you feel welcome from the moment you arrived. It’s great to know your service was completed in a timely manner. Thank you for choosing Walt Massey Chevrolet Franklinton—we truly appreciate your support and look forward to serving you again!

July 16, 2026

Very professional, friendly and helpful. Always willing to go above and beyond, that is all. More

by jeni.l.turner
Recommend Dealer
Yes
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Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was professional, friendly, and helpful throughout your visit. Going above and beyond for our customers is what we strive for every day, and we’re glad that commitment made a difference in your experience. Thank you for choosing Walt Massey Chevrolet in Franklinton—we truly appreciate your support and look forward to serving you again!

July 15, 2026

it was excellent and no long wait time I would recommend my family and friends More

by lmagee0
Recommend Dealer
Yes
Employees Worked With
Wayne keen
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Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear you had an excellent experience and that we were able to get you taken care of with little to no wait time. Your recommendation to your family and friends means so much to us. Thank you for choosing Walt Massey—we truly appreciate your support and look forward to serving you again!

July 15, 2026

The service director went above and beyond to ensure my transmission was serviced and the warranty covered it. More

by LARRY.RICE
Recommend Dealer
Yes
Employees Worked With
Service Director
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Jul 16, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our Service Director went above and beyond to ensure your transmission was properly serviced and that your warranty coverage was taken care of. Providing exceptional customer service and advocating for our customers is what we strive for every day. Thank you for trusting us with your vehicle—we truly appreciate your support and look forward to serving you again in the future!

July 15, 2026

Very professional! Awesome Communication skills and people skills. Kept me informed with all steps and process while my vehicle was in the shop. Also speedy and quick s More

by Bullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
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Jul 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with our team. Providing professional service, clear communication, and keeping our customers informed every step of the way is exactly what we strive for. We’re also glad we could get your vehicle serviced quickly and efficiently. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 15, 2026

They were real good and nice and they let me know everything and when my truck was gonna be finished More

by dana.dominguez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re glad to hear our team took great care of you, kept you informed throughout the process, and let you know when your truck would be ready. Providing friendly service and clear communication is always our goal. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 14, 2026

The experience was seamless and pleasant. The staff ensured that everything went smoothly. I felt well-informed throughout the process. The environment was welcoming and friendly. We were ver More

by ashleic.ellzey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your thoughtful and heartfelt feedback! We’re thrilled to hear your experience was seamless, pleasant, and that our team made you feel informed and comfortable every step of the way. It means so much to know our welcoming atmosphere made you feel more like family than just another customer. That’s exactly the kind of experience we strive to create for everyone who walks through our doors. Thank you for your recommendation and for choosing us. We truly appreciate your support and look forward to serving you again in the future!

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