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Walt Massey Chevrolet Franklinton

Franklinton , LA

4.8
300 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 300 reviews

October 23, 2026

They were awesome! Handled everything and no hassle at all. I would highly recommend this dealership More

by Whodat30stickem
Recommend Dealer
Yes
Employees Worked With
Wayne Keen and Aaron Pennington
Oct 23, 2026 -

Walt Massey Chevrolet Franklinton responded

It’s great to hear everything went smoothly and you didn’t have to deal with any hassle. Thank you for choosing Walt Massey Chevrolet Franklinton!

October 22, 2026

Purchasing the traverse was easy and hassle free. We’ve bought many cars from EMILY over the years and she’s good at her job, quick with the process, and consistent! Can’t go wrong staying at home p More

by jcjenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate your continued trust in Emily! It’s great to hear she made purchasing your Traverse easy again. Enjoy your new ride, and thank you for continuing to shop locally with Walt Massey Chevrolet Franklinton!

October 21, 2026

Excellent Time efficient, they were very thorough and professional, video excellent and great price Highly recommended More

by primeventures3
Recommend Dealer
Yes
Employees Worked With
A guy in service
Oct 22, 2026 -

Walt Massey Chevrolet Franklinton responded

It’s great to know our team made your service visit quick and straightforward while taking the time to explain everything through the inspection video. Thank you for recommending Walt Massey Chevrolet Franklinton.

October 21, 2026

Service was all that I expected. Setting the appointment was easy. The service adviser met me and had all of the information required for the service. The service was done in the s More

by PloutzM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re pleased to hear everything went as expected and our team made the process easy for you. Thank you for trusting Walt Massey Chevrolet Franklinton with your vehicle. We look forward to seeing you next time!

October 17, 2026

Very vague explanation to the service. Added several items to the repair that were not necessary, inflated the repair price by huge amount in my opinion. Will not return to the dealership More

by Never Again
Recommend Dealer
No
Employees Worked With
Trenton Cooley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Oct 18, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Oct 19, 2026 -

Walt Massey Chevrolet Franklinton responded

We're sorry your service visit left you feeling this way. Every recommendation and estimate we give should be clear and fair, and we want to review your repair order with you personally. Please call me directly at 985-295-4966 or email steveboyd@waltmassey.com. I look forward to talking to you and resolving this issue. Steve Boyd General Manager

October 16, 2026

Efficient and friendly service. Always on point. I'm a regular customer and really like Walt Massey in Franklinton. More

by craigmeyer63
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
Oct 17, 2026 -

Walt Massey Chevrolet Franklinton responded

Craig, we appreciate you continuing to trust Walt Massey Chevrolet Franklinton with your vehicle. It’s great to hear we’re consistently providing the efficient, friendly service you count on. We value your loyalty and look forward to seeing you next time!

October 16, 2026

Easy to schedule appointment. Easy check. They took my vehicle back almost as soon as I arrived. Nice and comfortable waiting area. Easy check out. Will definitely return More

by billysells4u
Recommend Dealer
Yes
Employees Worked With
IDK Young guy with a beard at the service desk. Very nice and helpful!!
Oct 17, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re happy to hear scheduling was easy and you were able to get checked in and out without a hassle. It’s great that you were comfortable while you waited, too. We appreciate your business and look forward to seeing you again!

October 15, 2026

The service department did a great job! My running rails look like they were on the vehicle when I bought it. Could not ask for a better job. Thanks for a wonderful job! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Kathy, it’s great to hear you’re so pleased with how your running rails turned out. We appreciate the kind words about our service department at Walt Massey Chevrolet Franklinton!

October 15, 2026

Very wonderful people to have done business with for now and for ever more Thanks More

by PICTUREE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Laratro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone there was very nice people
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate your kind words and your continued trust in Walt Massey Chevrolet Franklinton. It means a lot to have you as part of our dealership family!

October 15, 2026

Sara, Stephen, Steven, and Chris made Walt Massey feel like home. Excellent, trustworthy, professional service. More

by Barbara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Laratro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Walt Massey Chevrolet Franklinton responded

Barbara, it’s wonderful to hear Sara, Stephen, Steven, and Chris made you feel right at home. We appreciate you recognizing them and the care they provided at Walt Massey Chevrolet Franklinton.

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