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Walt Massey Chevrolet Franklinton

Franklinton , LA

4.8
251 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 251 reviews

September 04, 2026

Outstanding service! ! I know I suppose to use 15 words or more but I am amazed at the experience. All I can say is I am still shocked at how wonderful my experience at Wa More

by ashleydones.ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Ashely, thank you so much for the incredible feedback! It really means a lot to hear how happy you were with your experience at Walt Massey Chevrolet Franklinton. We’re truly grateful for your trust and for choosing us. We’ll do our best to keep you “locked in” for many years to come!

September 03, 2026

Very reasonable price and high quality repairs. Makes being a repeat customer easy. Highly recommended. More

by craigmeyer63
Recommend Dealer
Yes
Employees Worked With
Trent
Sep 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Craig, it is great to know the quality of your repairs and reasonable pricing have made Walt Massey Chevrolet Franklinton your go to choice. I am glad we have earned your continued business and recommendation.

September 02, 2026

While being stranded in the roadside, I contacted Chris Kelly by phone. He was helpful and ga e me the Roadside Assistance phone number. Thankfully My car cranked and I was able to drive it to the dealersh More

by cfwelch9176
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
Sep 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, I am glad Chris Kelly was able to assist you when you needed it most. From providing the Roadside Assistance information to helping you once you arrived, it is great to know he was there to support you. Thank you for choosing Walt Massey Chevrolet Franklinton.

August 31, 2026

Charges were not what I was told . Ask agent if service had labor charges they said included in cost of part. Expect a bill of. around $400 not 589. Not happy. More

by mawmawswt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trenton Cooley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 27, 2026

I always experience excellent customer service along with great prices. Definitely the best dealership around. More

by Joseph mizell
Recommend Dealer
Yes
Employees Worked With
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Joseph, it is great to know you consistently receive excellent service at Walt Massey Chevrolet Franklinton. Thank you for recognizing the team’s customer care and competitive pricing. Your continued confidence in us means a lot!

August 26, 2026

The workers were very nice and friendly they made me feel welcome and they keep in touch More

by doniceowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, I am glad the team at Walt Massey Chevrolet Franklinton made you feel welcome throughout your visit. It is great to hear the staff was friendly, kind, and kept you informed along the way. We look forward to providing that same level of service next time.

August 25, 2026

This is the best dealership that I have ever been to in all my years of car shopping. Brian was particularly helpful. More

by Jbarnes0731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, thank you for such a wonderful compliment about Walt Massey Chevrolet Franklinton. It is especially nice to hear that Brian made your experience stand out. We are glad you found a dealership you would feel comfortable returning to. Thank you for choosing us!

August 25, 2026

I had a great experience at Walt Massey Chevrolet, and, in particular, Brian Borne. He was very knowledgeable, professional, and expeditious. Thank you for a no pressure experience. I won’t hesitate to rec More

by Katyk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Katy, it’s wonderful to hear that Brian Borne made your experience at Walt Massey Chevrolet Franklinton such a positive one. We look forward to helping you again when you’re ready for your next vehicle.

August 24, 2026

Brian and The Massey team were wonderful. They went the extra mile and would recommend making the drive to see them. Thanks! More

by bigeasyart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we’re so glad Brian and the team at Walt Massey Chevrolet Franklinton made your visit worth the drive. It’s great to know their service made such a strong impression. Thank you for recommending us to others!

August 23, 2026

The purchase of my vehicle went smoothly and was quick. Great experience!! Thank you Ms. Emily!! More

by hlowe4112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi! We’re glad to hear your vehicle purchase was such a smooth experience. Emily will be happy to know she made the process a positive one. Thank you for choosing Walt Massey Chevrolet Franklinton!

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