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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
280 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 280 reviews

October 02, 2026

They never calibrate my tire sensors properly. This time they tried to tell me I had a burned out sensor. More

by MBAUTSCH47
Recommend Dealer
No
Employees Worked With
The man at the service register and the service manager. I won't be going back.
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Oct 03, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 01, 2026

Very polite , was right on with my appointment time . Efficient , I really liked how I could watch the services done More

by Cwhaleya67
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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Oct 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we’re glad the service was prompt and efficient and that you enjoyed being able to watch the work being done. We appreciate you choosing Walt Massey Chevrolet Franklinton.

October 01, 2026

They were amazing and kind. Helped me get my running board fixed on my new truck ?? More

by Baysidemks18
Recommend Dealer
Yes
Employees Worked With
The work, idk but the service worker I talked to was Mr Wayne.
Print
Oct 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we’re glad the team was able to help get the running board on your new truck fixed. We appreciate you choosing Walt Massey Chevrolet Franklinton!

October 01, 2026

I paid for an oil change and tire rotation. I marked my tires with a marker to see if they would get rotated and they didn't so I went back in to complain about it. They took my keys and took m More

by konnor_adams
Recommend Dealer
No
Print
Oct 02, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 30, 2026

Called about my engine light, and they got me in the same day and serviced my truck too. Great service More

by Brettslaughter24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

Walt Massey Chevrolet Franklinton responded

We appreciate you letting us know how your visit went. We're happy that we could get you in the same day and take care of your truck. Thanks for trusting Walt Massey Chevrolet Franklinton with your truck.

September 29, 2026

I was very pleased with my visit to Almay. There was courteous and time and friendly. Thank you. More

by lcotton3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

Walt Massey Chevrolet Franklinton responded

It’s great to know Almay took good care of you during your visit. We appreciate you recognizing her friendly and courteous approach. Thanks for stopping by Walt Massey Chevrolet Franklinton!

September 28, 2026

Easy, wonderful, and quick Would recommend anyone to come by and have Walt Massey Chevrolet in franklinton take care of their automobile needs More

by austinbhancock
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Austin, we’re glad we could make your visit to Walt Massey Chevrolet Franklinton easy and quick. We really appreciate the recommendation and are happy we could take care of your vehicle. Come see us anytime!

September 22, 2026

They got to work on my car pretty quick and l didn't have to wait very long More

by KATHUSSER839
Recommend Dealer
Yes
Print
Sep 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi, we know nobody wants to spend more time than necessary at the service department, so we’re happy we could get your car in quickly at Walt Massey Chevrolet Franklinton. Thanks for giving us the opportunity to take care of your vehicle!

September 22, 2026

Brian is personable and professional. He is great at connecting with customer and following up. More

by Jackie.jenkins68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Jackie, it’s great to hear Brian was so easy to work with and kept in touch throughout the process. We’ll be sure to pass along your kind words to him. Thanks for taking the time to share this with us at Walt Massey Chevrolet Franklinton!

September 19, 2026

It was great everything was done quickly and enjoyed the fact that my truck was also washed. More

by ladnerbrad8
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
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Sep 20, 2026 -

Walt Massey Chevrolet Franklinton responded

Hi Brad, we’re happy we could get everything taken care of quickly and send you home with a clean truck too! Thanks for choosing Walt Massey Chevrolet Franklinton.

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