Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walt Massey Chevrolet Franklinton
Franklinton , LA
121 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 121 reviews
March 03, 2026
The customer service and overall quality of work were both excellent!! The staff were transparent, friendly and quickly took care of the issue. They all deserve a raise and promotions!! both excellent!! The staff were transparent, friendly and quickly took care of the issue. They all deserve a raise and promotions!! More
by Rcmdjmasm3
Verified Customer
February 25, 2026
Everybody at Walt Massey Franklinton did a fantastic job! They made the process so easy! They made the process so easy! More
by tpolk7
February 24, 2026
Felt like hometown buying, it’s a smaller dealership and the workers there were all super. Love me some Walt Massey of Franklinton! the workers there were all super. Love me some Walt Massey of Franklinton! More
by Vikkivince19@gmail.com
February 24, 2026
Although I didn't purchase my vehicle there, they were extremely helpful with their time & patience. Would go there for service for sure. extremely helpful with their time & patience. Would go there for service for sure. More
by malogreco
Employees Worked With
February 22, 2026
The dealership is local n I have done service with them bf they became Walt Massey excellent customer service bf they became Walt Massey excellent customer service More
by cwbiggen
February 20, 2026
Enjoyed the experience at Walt Massey Chevrolet looking for a new car. We were meet with a very knowledgeable and cheerful Ms. Bridgette. Thanks for making our new car shopping enjoyable. for a new car. We were meet with a very knowledgeable and cheerful Ms. Bridgette. Thanks for making our new car shopping enjoyable. More
by Adam
February 19, 2026
I was very impressed with the amount of time it took to resolve the issue. Also with the ability to monitor my service in the app. Everyone was very helpful and polite. resolve the issue. Also with the ability to monitor my service in the app. Everyone was very helpful and polite. More
by cathymartin1028
Employees Worked With
Don't remember her name
February 18, 2026
Mrs. Bridget Lee was an excellent saleswoman who got me into the truck of my dreams in only a few hours. I couldnt have imagined it being that easy! The entire team at Walt massey of Franklinton really mad into the truck of my dreams in only a few hours. I couldnt have imagined it being that easy! The entire team at Walt massey of Franklinton really made me feel like family the moment I walked through those showroom doors. I couldnt begin to thank them enough for all the help! More
by jvarnado
Employees Worked With
February 18, 2026
my experience was both professional and friendly. I admire how Bridgette stay focused on what I was looking for and fulfill what was needed. I also admire the communication and effort put forth over I admire how Bridgette stay focused on what I was looking for and fulfill what was needed. I also admire the communication and effort put forth over the course of 2 days to ensure we could meet in a timely manner. Bridgette was excellent and I would highly recommend her to anyone else. On a scale of 1 to 5, she gets a 10. More
by oliverlyons
February 17, 2026
Initially first purchase attempt was not successful. Let them know what I was looking for and they came through. Pleased overall Let them know what I was looking for and they came through. Pleased overall More
by toolpushinbear
