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Walt Massey Chevrolet Franklinton

Franklinton , LA

5.0
24 Reviews
Welcome to Walt Massey Chevrolet in Franklinton, LA — your trusted local Chevrolet dealer dedicated to providing you with top-notch customer service and a comprehensive selection of new and used vehicles. Located at 2127 Washington Street, our dealership strives to make your car buying process as smooth and efficient as possible. From the rugged Chevrolet Silverado to the sleek Malibu, our inventory is designed to meet a variety of needs and preferences. At Walt Massey Chevrolet, we are committed to exceeding your expectations through every step of your automotive journey. Our knowledgeable sales team is here to assist you in finding the perfect vehicle that fits your lifestyle and our skilled service personnel are equipped to maintain your car’s performance and longevity. We believe in building lasting relationships with our customers and ensuring every visit is a pleasant experience. Visit us today to discover the Walt Massey difference and drive away in your dream Chevrolet!
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2127 E Washington St

Franklinton , LA

70438

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Showing 24 reviews

March 22, 2025

we love us some Ms Emily, she is the best salesperson we have ever dealt with,she understands all our needs More

by HOTARDTAMMY1272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Walt Massey Chevrolet Franklinton responded

We're thrilled you had such a wonderful experience with Ms. Emily! She truly cares about understanding her customers' needs, and we're glad it made a difference for you. We'll be sure to share your kind words with her!

March 19, 2025

Everyone was very nice and professional, Made sure all my concerns were taken care of More

by warrenjwarren64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Walt Massey Chevrolet Franklinton responded

We're glad our team provided a nice and professional experience, addressing all your concerns. Your satisfaction is important to us, and we look forward to seeing you again!

March 11, 2025

Everyone at this dealership is very helpful and nice especially Emily Martin with our car purchase! More

by nurse0764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericah Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Walt Massey Chevrolet Franklinton responded

We're so glad to hear that you had a great experience with our team, especially Emily! She’ll be thrilled to know she made your car purchase a positive one. Thank you for your kind words and for choosing us!

March 07, 2025

Great experience! Mrs. Emily Martin listened to our wants and needs. She reviewed several vehicles from the Franklinton location as well as other Walt Massey stores be More

by josephj.smith87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericah Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear you had a great experience with Emily and Jericah! It’s wonderful that Emily took the time to understand your needs and explore all options to find the perfect vehicle. We appreciate your kind words and your trust in us—enjoy your new vehicle!

March 02, 2025

We loved are experience! ! Great service and everything was fast. Process was smooth and simple. More

by luckiegirl_2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericah Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Walt Massey Chevrolet Franklinton responded

We're so glad you loved your experience! Providing great service with a smooth and efficient process is always our goal. Thank you for your support, and we look forward to serving you again!

March 01, 2025

Everyone was very helpful in finding me a new vehicle. Larrilyn Hickman in particular was very helpful and knowledgeable. Would definitely recommend them to a friend More

by dcboos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larrilyn Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Walt Massey Chevrolet Franklinton responded

We're so glad to hear that Larrilyn and the team helped find your new vehicle! We appreciate your recommendation and hope you enjoy your new ride. Let us know if we can assist you in the future!

February 27, 2025

She is my mom but has sold me like 10 cars in the last years,wouldn’t go to anyone else.She is kind and helpful and the best at what she does.Go mom More

by maryann_sapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Lamonte
Feb 27, 2025 -

Walt Massey Chevrolet Franklinton responded

That’s fantastic! We’re proud to have her on our team—she truly is the best at what she does. Thank you for your loyalty and support!

February 26, 2025

Great experience-I told Ms Emily I wanted an all black Trailblazer and she found one for me at a different location and had it there that evening for me to look at. She took care of everything for me. Tha More

by ktynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet Franklinton responded

We're thrilled to hear that Ms. Emily went above and beyond to find the perfect Trailblazer for you! Providing a seamless and hassle-free experience is what we strive for. Enjoy your new vehicle, and thank you for choosing us!

February 25, 2025

Emily offered the best auto buying experience I have ever had in buying a new car. I recommend Emily to anyone shopping at Walt Massey in Franklinton, LA. More

by smithk668
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walt Massey Chevrolet Franklinton responded

That’s wonderful to hear! Emily is dedicated to providing top-notch service, and we’re glad she made your car-buying experience the best one yet. Thank you for your recommendation—we truly appreciate it!

February 18, 2025

Emily helped my wife get her suburban! She was very personable and not a pushy sales woman. Thank you for getting wifey Lauren into her vehicle More

by Vancetyc211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Walt Massey Chevrolet Franklinton responded

We're so glad Emily was able to assist your wife, Lauren, in finding the perfect Suburban! Hearing that her personable and relaxed approach made the experience enjoyable is wonderful. Thank you for choosing us to help Lauren find her new vehicle, and we hope she enjoys every mile in it!

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