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Wally's Nissan of Latham

Latham, NY

4.7
2,976 Reviews
Call Dealership (518) 288-9593
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976 New Loudon Rd

Latham, NY

12110

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2,976 Reviews of Wally's Nissan of Latham

March 22, 2024

Very easy to schedule the appointment, all staff members were pleasant, appreciate the follow up to ensure we are happy More

by SHARITOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Sharitom, Thank you so much for the fantastic feedback! We're delighted to hear that you found the entire process – from scheduling to follow-up – easy and pleasant. We'll let Eric, Phil, and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 21, 2024

Fast service, excellent customer service, video of care to explain issues was a big help. More

by chris.cwiertniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Chris, Thank you so much for the amazing review! We're thrilled that you had a great experience with fast service, excellent customer care, and the helpful inspection video. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 18, 2024

Sales Representative ( Bryan) made transactions very smooth. He showed true professionalism the whole time. Thanks again for your patience. Two Thumbs up More

by jjjmcnally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Vasseur
Report | Print
Mar 20, 2024 -

Wally's Nissan of Latham responded

Hi jjjmcnally, Thank you so much for the wonderful feedback! We're thrilled to hear that Bryan provided a smooth and professional experience. It sounds like his patience was appreciated, and we'll be sure to share your kind words with him. The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 16, 2024

Great service, amazing customer service, quick one of the best dealer ships out there!!! Love it! More

by ALEXANDRU.PAPASIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RamR
Report | Print
Mar 20, 2024 -

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the amazing review! We're thrilled to hear you had a fantastic experience with us and that you consider us one of the best dealerships out there. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 10, 2024

Jack took great care of me! Very happy with my new rogue! Very easy process More

by Norasue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante , Jack Albertin
Report | Print
Mar 15, 2024 -

Wally's Nissan of Latham responded

Here's a response draft for Norasue's positive review: Hi Norasue, Thank you so much for the amazing review! We're so happy to hear that Jack provided excellent service and that you're loving your new Rogue. It sounds like you had a smooth and enjoyable experience with us. We're glad that Nikkie and Jack were able to make the process so easy! We'll be sure to share your kind words with them. The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 06, 2024

This was my second time purchasing a car from this dealership and again it was a very positive buying experience. My salesman Mike Costello was super knowledgeable, friendly and had a more laid back a More

by Monroea584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nadim, Michael Costello
Report | Print
Mar 08, 2024 -

Wally's Nissan of Latham responded

Hi Monroea584, Thank you so much for taking the time to share your wonderful experiences with us – we're thrilled to be your go-to dealership! It's great to hear you've consistently had positive interactions, and we're so happy Mike and Jeff provided excellent service. We'll let them know about your kind words. We look forward to serving you and your family for years to come! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
March 03, 2024

Very understanding and helpful in letting me know what I need and has to be done with my Truck to get fix . Thank you very much. More

by CRIVELLICHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi, Kelly Vincent
Report | Print
Mar 08, 2024 -

Wally's Nissan of Latham responded

Hi Charles, Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team understanding and helpful in explaining what needs to be done with your truck. It's great to know we provided clear communication, and we'll be sure to let Phil and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 29, 2024

Great customer service and work completed in a timely matter, definitely coming back for any repairs! More

by MARGARITS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi Margarits67, Thank you so much for the wonderful review! We're incredibly happy to hear you had a great experience with our team. We're especially glad that Eric, Phil, and Kelly provided excellent service and made the process smooth for you. We'll let them know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 28, 2024

Jack took really good care of me. Looking forward to working with him when the time is right More

by tyjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Albertin
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi tyjohnson, We're so happy to hear that Jack provided you with excellent service! Thank you for sharing the positive feedback – we'll be sure to let him know. We look forward to working with you again in the future. The Team at Wally's Nissan of Latham (518) 278-0766

Helpful
February 27, 2024

Quick, friendly, professional service. Brought my truck back cleaner than before I dropped it off. More

by JJACOBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Report | Print
Mar 07, 2024 -

Wally's Nissan of Latham responded

Hi JJACOBY, Thank you so much for taking the time to share your great experience! We're thrilled that you found our service to be quick, friendly, and professional. We're also delighted to hear that your truck was returned sparkling clean – it's the little things that matter! We'll be sure to let Eric, Phil, and Kelly know about your kind words. The Team at Wally's Nissan of Latham (518) 278-0766

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