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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews
Call Dealership (518) 288-9593
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976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

March 29, 2024

Attentive staff, quick service, great follow up Fair price , and no problems. Would use again. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Report | Print
Apr 03, 2024 -

Wally's Nissan of Latham responded

Hi Rob, Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our attentive staff, quick service, and fair pricing. We always strive to provide a hassle-free process and we'll be sure to let Eric know about your positive feedback! The Team at Wally's Nissan of Latham (518) 278-0766

March 29, 2024

Great service, Ram was amazing, always friendly and very helpful, fixed my recall, thank you! More

by ALEXANDRU.PAPASIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Apr 03, 2024 -

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the fantastic review! We're thrilled you had a great experience with Ram and that your recall was fixed efficiently. We appreciate you sharing your positive feedback! The Team at Wally's Nissan of Latham (518) 278-0766

March 26, 2024

Always helpful and friendly. I've never had problems with them returning my calls or emails. They're always on top of reaching out to me when I'm due for service or my lease is c More

by JESSICA_FONTENOT2002
Recommend Dealer
Yes
Employees Worked With
Jack Albertin, Jack Albertin
Report | Print
Mar 29, 2024 -

Wally's Nissan of Latham responded

Hi JESSICA_FONTENOT2002, Thank you so much for the fantastic review! We're incredibly happy to hear that you consistently find our team helpful and friendly. We take pride in providing excellent customer service and responsiveness. We'll be sure to let Jack know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

March 25, 2024

This is a very nice modern service garage. Phil is a nice fellow, responsive to questions. More

by JVANNEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Report | Print
Mar 29, 2024 -

Wally's Nissan of Latham responded

Hi JVANNNEST1, Thank you so much for the kind words! We're thrilled you found our facility modern and Phil helpful. We're proud of our team and always strive to provide a welcoming and efficient experience. We'll be sure to let Phil know! The Team at Wally's Nissan of Latham (518) 278-0766

March 24, 2024

Fast service and very helpful. Was able to Fit me in last minute and did my recalls More

by SILER1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi SILER1213, Thank you so much for the great feedback! We're thrilled to hear that we were able to squeeze you in for your recalls and provide fast, helpful service. We always strive for efficiency and a positive experience! The Team at Wally's Nissan of Latham (518) 278-0766

March 22, 2024

Very easy to schedule the appointment, all staff members were pleasant, appreciate the follow up to ensure we are happy More

by SHARITOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Sharitom, Thank you so much for the fantastic feedback! We're delighted to hear that you found the entire process – from scheduling to follow-up – easy and pleasant. We'll let Eric, Phil, and Kelly know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

March 21, 2024

Fast service, excellent customer service, video of care to explain issues was a big help. More

by chris.cwiertniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Mar 27, 2024 -

Wally's Nissan of Latham responded

Hi Chris, Thank you so much for the amazing review! We're thrilled that you had a great experience with fast service, excellent customer care, and the helpful inspection video. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

March 18, 2024

Sales Representative ( Bryan) made transactions very smooth. He showed true professionalism the whole time. Thanks again for your patience. Two Thumbs up More

by jjjmcnally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Vasseur
Report | Print
Mar 20, 2024 -

Wally's Nissan of Latham responded

Hi jjjmcnally, Thank you so much for the wonderful feedback! We're thrilled to hear that Bryan provided a smooth and professional experience. It sounds like his patience was appreciated, and we'll be sure to share your kind words with him. The Team at Wally's Nissan of Latham (518) 278-0766

March 16, 2024

Great service, amazing customer service, quick one of the best dealer ships out there!!! Love it! More

by ALEXANDRU.PAPASIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RamR
Report | Print
Mar 20, 2024 -

Wally's Nissan of Latham responded

Hi Alexandru, Thank you so much for the amazing review! We're thrilled to hear you had a fantastic experience with us and that you consider us one of the best dealerships out there. We'll be sure to let Ram know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

March 10, 2024

Jack took great care of me! Very happy with my new rogue! Very easy process More

by Norasue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikkie Traficante , Jack Albertin
Report | Print
Mar 15, 2024 -

Wally's Nissan of Latham responded

Here's a response draft for Norasue's positive review: Hi Norasue, Thank you so much for the amazing review! We're so happy to hear that Jack provided excellent service and that you're loving your new Rogue. It sounds like you had a smooth and enjoyable experience with us. We're glad that Nikkie and Jack were able to make the process so easy! We'll be sure to share your kind words with them. The Team at Wally's Nissan of Latham (518) 278-0766

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