Wally's Nissan of Latham
Latham, NY
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2,981 Reviews of Wally's Nissan of Latham
too long 1&1/2 hours for a oil is way too long car sat over a half hour after being complete before they came and told me that it was done . 1&1/2 hours for a oil is way too long car sat over a half hour after being complete before they came and told me that it was done . More
Did not feel treated well Although the initial process of test driving the car went well, things broke down when I came to get the car. 1. they had over a week to get the car Although the initial process of test driving the car went well, things broke down when I came to get the car. 1. they had over a week to get the car ready, yet when I arrived for my appointment, I was told the car was waiting for inspection. it took nearly two hours to get through that. 2. Once the car was brought out, I was informed that there was only one key available - and they did not know if i would get another key (these keys aren't cheap). this was salt in the wound. but the topper was 3: the car was absolutely filthy inside. Dirt on the doors, scuff marks, crumbs and dirt in the cup holders, black spots on the seats. Old candy and used toothpicks in the door wells. Dirth in the bed of the truck. The 'detail' I was promised was nothing more than a quick car wash and some tire shine thrown on the wheels. The last was the kicker. I filled out an online form complaining to the dealership yet have not heard anything from them. Very disappointed. More
Very honest dealer Met with Alan Barber about a premium luxury car they had for sale. Alan was very easy to work with right from our first handshake. He is very person Met with Alan Barber about a premium luxury car they had for sale. Alan was very easy to work with right from our first handshake. He is very personable and listens well to your needs. Alan could work at a Bentley Dealership if he wants. His demeanor and professional courtesy is top notch. Dealership is all new. They run a lot of volume. So, they know their numbers well and don’t haggle much. The deal either works or it doesn’t and they don’t try to convince you otherwise. That is the way it should be and rarely is a dealership not pushy. Steve, the finance guy is awesome as well. He didn’t try and sell me all the extra bull%+}+{*t warranties because non of them made sense. I was with him for a total of 10 minutes at most. More
2017 Nissan Sentra Fast service and a great deal, I had a great experience! George was very knowledgeable, friendly, and accommodating and made my car buying experience Fast service and a great deal, I had a great experience! George was very knowledgeable, friendly, and accommodating and made my car buying experience easy and exciting. More
Nissan Rogue sport Good salesman.. I recommend . excellent car . Enjoyed driving and got good deal. Looking forward to stay with Nissan for long time .Will recommend to Good salesman.. I recommend . excellent car . Enjoyed driving and got good deal. Looking forward to stay with Nissan for long time .Will recommend to friends More
Great Service Great service and was done eiy n a timely manner...my service advisor was very professional...overall I had a great experience would definitely recomm Great service and was done eiy n a timely manner...my service advisor was very professional...overall I had a great experience would definitely recommend More
A pleasant experience It was a complete delight purchasing this vehicle. Bryan the sales associate was professional knowledgeable and accommodating. He went above and beyon It was a complete delight purchasing this vehicle. Bryan the sales associate was professional knowledgeable and accommodating. He went above and beyond to satisfy our needs. Bryan is the consummate ambassador for Fuccillo Nissan. More
Oil change They always work around my schedule which makes things very easy. Facility is always clean and the staff is very knowledgeable and helpful. They dont They always work around my schedule which makes things very easy. Facility is always clean and the staff is very knowledgeable and helpful. They dont pressure you into things that you dont need at the time of the visit. More
Very professional staff. Our salesman Bryan was so humble. He was constantly trying to satisfy my expectations. I plan on stopping in and visiting him soon. Thanks again Our salesman Bryan was so humble. He was constantly trying to satisfy my expectations. I plan on stopping in and visiting him soon. Thanks again More
Bought New Car Sales Manager that we dealt with was very nice, knowledgeable and accommodating. They definitely applied the pressure, but it wasn't too bad. I norm Sales Manager that we dealt with was very nice, knowledgeable and accommodating. They definitely applied the pressure, but it wasn't too bad. I normally hate the car buyong experience, this wasn't too bad. More