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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

September 28, 2018

Quick, routine work I just had a quick oil change and tire rotation performed on my truck. As usual everything went smoothly and took no longer than expected. Thanks ag More

by brsbcbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montana Macken
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating and positive feedback!

September 28, 2018

Excellent I had excellent service when buying as well as with the service department. Same day sales and loaner car provided when needed. Thank you Fuccillo More

by jodi.veve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dufek, Justin Brown
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We are happy to hear that your sales and service experiences here are always a truly exceptional visit, your feedback is greatly appreciated!

September 27, 2018

5 hours for oil change , tire check and chip in windshield Arrived for appointment I was informed all parties would be aware of my situation , to my surprise no one’s communication were exchanged. I spent 5 ho More

by DHAYNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Laboy, Chris Jones, Steve James, Justin Brown, Maddie Klein
Oct 01, 2018 -

Wally's Nissan of Latham responded

We’re so sorry that your Fuccillo experience did not meet your expectations! We’d love the opportunity to make it right. Please call (518) 250-4380 ext. 518 and we’ll work with you directly to resolve this issue.

September 27, 2018

My fucillo nissan experience I am very happy with my whole experience at fucillo in latham. The sales staff was excellent, I was pleased with my trade in and happy with my lease. More

by RVERDILE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Laboy, Chris Jones
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for your feedback! We are happy to hear that George and Chris were able to make your experience here a truly exceptional visit! Congratulations on the purchase of your new vehicle and welcome to the Fuccillo family!

September 27, 2018

My “Not so nice service appointment “ I had a problem earlier in the month with a service advisor. Maddie and Ed met with me and discussed my problem. They were very helpful and I apprec More

by knightsqueen22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dufek, Ed Pizzigati, Solomon Gillis, Maddie Klein
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We apologize for any prior issues but are happy that our team was able to smooth everything over! Thank you for your business and feedback!

September 27, 2018

Experience with my 30,000 mile maintenance service Your service team is always welcoming. They take time to explain the service I need, how long it will take and the costs involved. They make sure I More

by SRBORACLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Gagliardi, Ren (?) - courtesy van driver, Ed Pizzigati
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating and awesome feedback!

September 26, 2018

Service was a breeze! From the moment I scheduled my service appointment online for an oil change, to the time I walked out the door at the end of my service call, I was tr More

by S.Mondesir13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Myers, Ed Pizzigati
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We are so happy to hear you had such a pleasant service experience here and we hope to see you back soon!

September 26, 2018

Brian Brian greeted me at my car I told him what I was inte When I got out of my car Brian greeted me asked me how he could help me told him what I was looking for and my price range we looked at different veh More

by JOANNMCGRAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith
Oct 01, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We are so happy to hear that Bryan was able to get you the right vehicle at the right price! Congratulations on your new vehicle and welcome to the Fuccillo family!

September 25, 2018

Cover your butt Fuccillo Nissan was an okay dealership to buy a used car from. I am pleased with the car I bought but would recommend anyone buying used from Fuccillo More

by LIZW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Laboy
Oct 26, 2018 -

Wally's Nissan of Latham responded

Thank you for taking the time to provide your feedback about your Sales experience at Fuccillo Nissan of Latham. We’re so sorry that your experience here did not meet your expectations! If there is anything that you would like to tell us or that we could do differently please reach out to me by calling me directly at (518) 250-4380 ext 518. We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

September 25, 2018

Refreshingly wonderful I was impressed by the knowledge and experience of the service technician he was polite and respectful determined to answer all my questions and addre More

by DLOVELL7838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brown
Oct 26, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We appreciate your business and look forward to serving you throughout your vehicle ownership!

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