Wally's Nissan of Latham

Good service but took much longer than expected I went for a regular oil change. I reached just before 1 PM as I had taken a 1 PM appointment. By the time, I came out, it was just after 3 PM so it t I went for a regular oil change. I reached just before 1 PM as I had taken a 1 PM appointment. By the time, I came out, it was just after 3 PM so it took much longer than expected despite the fact that I had an additional request of fixing one of my tires. I wish I was warned about the delay and in that case I would have come back to pick my car. But overall service experience was good. More

Used Toyota Tacoma Purchase My experience with Fuccillo Nissan of Latham, NY was great. I was able to purchase a phenomenal 2015 dual cab, long bed Toyota Tacoma for a great pri My experience with Fuccillo Nissan of Latham, NY was great. I was able to purchase a phenomenal 2015 dual cab, long bed Toyota Tacoma for a great price. Our salesman Allen made the experience easy and seamless. More

a touch of class Allen got me the vehicle the wanted at the price I asked for. Great color selection and a quick service. He is very easy to work with and talk to..wou Allen got me the vehicle the wanted at the price I asked for. Great color selection and a quick service. He is very easy to work with and talk to..would fully recommend More

The people were all very helpful! We had a great experience and the staff got me a great deal. 10/10 would recommend. Everyone was friendly and did their best to make us feel comfortab We had a great experience and the staff got me a great deal. 10/10 would recommend. Everyone was friendly and did their best to make us feel comfortable. More

An amazing experience Going into Nissan I was worried due to having a bad experience before. However Maddie and Brian and Marc changed my mind completely!! Maddie spent the Going into Nissan I was worried due to having a bad experience before. However Maddie and Brian and Marc changed my mind completely!! Maddie spent the entire time playing with my daughter and the entire time I could hear my daughter laughing which made me extremely happy. Brian was so kind and was interested in my life as well as my father’s. He worked extremely hard with Marc to get the price we wanted. Marc stayed with us and chatted and shared story. Over all a great experience that I was scared of. Thank you all again. More

slow and not orgnized it takes more than three hours for just state inspection in not busy Sat morning, for my 2017 juke. it is two year old car, nothing is complicated. th it takes more than three hours for just state inspection in not busy Sat morning, for my 2017 juke. it is two year old car, nothing is complicated. the dealer was open at 9:00 and i drop my car before 9:30. not a busy Sat morning at all. thirty minutes after I dropped car, l asked for.theprogress for the first time, and they just found the necessary paper word was not submitted. or they just forget the car for 30minutes. after paper work submission, I wait another hour, and nobody worked on my car. I asked the progress again, they promised to check my car immediately. the car was moved into garage. and i waited another hour. very bad experience More

Transmission nightmare I bought a Jeep in October of 2017 with 67k on it, 1 month later the transmission went, they replaced the first one pretty quick, fast forward to July I bought a Jeep in October of 2017 with 67k on it, 1 month later the transmission went, they replaced the first one pretty quick, fast forward to July of 2018 transmission #2 failed at just under the 12k warranty, so going through all the warranty company and get a new transmission took over a month to replace. I don’t blame Fucillo fully because the warranty company dragged their feet. They got a 1 star for customer service, when I would call they would say I’ll call you back in 15 min, never a call back and I had to recall them over and over. Just horrible customer service. More

Quickly fixed flat tire I came in due to a flat tire on a Saturday. Even though the tow truck arrived an hour before the Service center was closing, Amanda at the desk assure I came in due to a flat tire on a Saturday. Even though the tow truck arrived an hour before the Service center was closing, Amanda at the desk assured me it would get fixed that day if they had the tire in stock. Luckily they did and I was so grateful they fixed it quickly as I live 100 miles away and was just in town visiting family. Nissan has exceptional service and I was impressed with their staff. Will recommend to my family & friends! More

Inspection Justin explained everything to me he was great thank he let me now what I need an an how much it’s going to cost Justin explained everything to me he was great thank he let me now what I need an an how much it’s going to cost More

Very satisfied with the dealership. I had the best experience that I ever had with any dealership. Just like to say thank you to Dashan Reed for all his hard work. Thanks I had the best experience that I ever had with any dealership. Just like to say thank you to Dashan Reed for all his hard work. Thanks More