Wally's Nissan of Latham

Wally's Nissan of Latham responded

Jeffrey, Thank you for taking the time to share your outstanding experience at Wally's Nissan of Latham! We are thrilled to receive your positive feedback and read about the excellent service you received from Eric and our staff. Our team takes great pride in providing top-notch customer service, and we're delighted to know that your entire experience, from the moment you drove in to when you left the dealership, was exceptional. Your recommendation means a lot to us, and we appreciate your kind words about our staff and service. If there's anything else we can do to assist you or if you have any further feedback, please feel free to reach out to us. Thank you for choosing Wally's Nissan of Latham for your service needs. We look forward to serving you again in the future! Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

lanzm, Thank you for sharing your feedback regarding your recent visit to Wally's Nissan of Latham. We appreciate your rating and your comments. We're glad to hear that you were satisfied with the service provided by our staff in the service department. It's great to know that the part replacement resolved the issue and that your truck is now running as expected. Providing quality service and ensuring our customers' satisfaction is important to us. We also appreciate your recommendation of our dealership. Word-of-mouth recommendations from satisfied customers like yourself mean a lot to us, and we strive to continue earning your trust and loyalty. If there's anything else we can do to assist you or if you have any further feedback, please feel free to reach out to us directly. We value your business and look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Dear ferry2153, Thank you for taking the time to share your feedback about your recent visit to Wally's Nissan of Latham. We appreciate your excellent rating and your kind comments. We're thrilled to hear that the work on your vehicle was performed in a timely fashion. Our team understands the importance of efficiency and getting you back on the road as quickly as possible. We're also glad to know that you found the video inspection informative. It's part of our commitment to transparency and keeping you informed about the condition of your vehicle. We're delighted that you had a positive experience working with Phil and Chuck. Our team strives to provide knowledgeable and helpful assistance to our customers, and it's great to know that they met your expectations. Thank you for recommending our dealership. We appreciate your trust and confidence in our services, and we'll continue working hard to deliver the same level of excellence to all our customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We value your business and look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Hi JOANNECOONS, Thank you for sharing your positive experience at Wally's Nissan of Latham. We greatly appreciate your fantastic rating and your kind words. We're delighted to hear that you found our dealership to be a wonderful place with super service. Providing exceptional customer service is our top priority, and we're thrilled that we were able to meet your expectations. We're also glad to know that doing business with us was a real pleasure for you. Thank you for recommending us to others. We take great pride in serving our customers, and your recommendation means a lot to us. We'll continue to work hard to ensure that every customer receives the same level of exceptional service that you experienced. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We value your business and look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Dear Carol, Thank you for taking the time to share your positive experience at Wally's Nissan of Latham. We're delighted to hear that you had great service and encountered great people during your visit. Our team strives to provide timely and efficient service, and we're glad that we met your expectations. We also appreciate your feedback regarding the cleanliness of your car upon its return. We take pride in delivering a clean and well-maintained vehicle to our customers, and we're happy that we succeeded in this aspect as well. Your overall satisfaction is important to us, and we're grateful that you would recommend our dealership. We value your business and will continue to provide the same level of exceptional service in the future. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out to us directly. Thank you once again for choosing Wally's Nissan of Latham. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

MJNOLS, Thank you for taking the time to share your positive experience at Wally's Nissan of Latham. We appreciate your excellent rating and your kind words. We are thrilled to hear that our dealership continues to provide you with amazing service. It's fantastic to know that even after the transition to becoming Wally's, you have noticed no difference in the quality of our service. Our team takes pride in being great, friendly, and efficient, and we are glad to hear that we have met your expectations. We also appreciate your recognition of our service guy who fixed your car without unnecessary expenses. We aim to provide fair and transparent service to our customers, ensuring that we address their needs without overselling or overcharging. Your recommendation is valuable to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us. Thank you for choosing Wally's Nissan of Latham. We look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Dear Favour, Thank you for sharing your positive experience at Wally's Nissan of Latham. We appreciate your excellent rating and your kind words. We are thrilled to hear that Michael Costello provided you with exceptional service during your car purchase. Our team takes pride in being helpful, nice, and patient, and it's wonderful to know that Michael went above and beyond to ensure you got the car you wanted. Your satisfaction is important to us, and we are grateful for your recommendation. We strive to provide a seamless and enjoyable car buying experience for all our customers. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us. Thank you for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Dear mellimel799, Thank you for taking the time to share your positive feedback about your recent service visit at Wally's Nissan of Latham. We appreciate your kind words and are thrilled to hear that you had a reliable and satisfying experience. Our team takes pride in providing excellent service and ensuring that all necessary services are identified and communicated to our customers. We believe in keeping you informed and up to date with any additional services that may be needed, ensuring that your vehicle stays in top condition. We're glad to know that Eric Messier, Phil Gagliardi, and Kelly Vincent provided you with exceptional service during your visit. They are dedicated professionals who strive to meet and exceed customer expectations. Thank you for recommending our dealership, and we look forward to serving you again in the future for all your automotive needs. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Adriana, Thank you for sharing your positive experience at Wally's Nissan of Latham. We're thrilled to hear that Eric Messier provided you with amazing service during your visit. We appreciate your kind words about his courteousness and knowledge, and we're glad he made the waiting process fast and easy for you. It's fantastic to know that you would recommend Eric to everyone you know. We agree that Eric is a valuable member of our team, and we're grateful to have him onboard. We'll be sure to pass along your compliments to him. We're also delighted to hear that your overall experience at our dealership was excellent, and we appreciate your high rating and recommendation. Providing competent work, exceptional customer service, and a positive experience are our top priorities. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help. Thank you for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

Wally's Nissan of Latham responded

Thank you for your positive review, srose3933! We appreciate your kind words about Eric and Fran at Wally's Nissan of Latham. We're delighted to hear that they provided you with a pleasant, professional, and easy experience. Our team is committed to listening to our customers and providing assistance in any way possible. At Wally's Nissan of Latham, we strive to ensure that our customers receive the highest level of service and that their needs are met. We're glad to hear that Eric and Fran were able to provide you with the assistance you needed. Your satisfaction is our priority, and we appreciate your recommendation of our dealership. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham